PariPesa Casino - Pelaajan talletus on viivästynyt.

It has been under review for more than 10 days and there is no response.

ال قيد المراجعه منذ اكثر من 10 ايام ولا يوجد اي رد

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Dear safaa,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you are experiencing.

As it is not entirely clear from your description what is currently under review, I would like to ask you a few questions to better understand the situation:

• When you mention that your case has been "under review" for more than 10 days, are you referring to your KYC verification, a withdrawal request, or something else?
• If you are referring to KYC verification, have you submitted all the documents requested by the casino, and has the casino informed you of any issues with any of them?
• Do you currently have a pending withdrawal of EGP 9,000, or is this amount currently available in your casino balance?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.