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I would like to withdraw this amount and the only availability I have is if I have already made a deposit with any of the options and my deposits are all paysafcart. Now I wanted to withdraw and ask for a visa card and other methods that none have available how to withdraw?

Queria levantar esse montante e a única disponibilidade que tem sao se já fiz algum depósito com alguma das opções e os meus depósitos são todos por paysafcart.   Agora queria levantar e pede cartão visa e outros métodos que nenhum tenho disponível como fazer para levantar ?

Dear Fernando,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if you have tried to contact the casino regarding this withdrawal issue? If withdrawing the winnings to a Paysafecard is not an option, then the casino should recommend placing a minimum deposit with the payment method that will be used for a withdrawal. Could you please clarify if you have tried this option or you have been advised something else? I believe we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Dear Fernando,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.