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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

• Could you please specify how many days ago was your withdrawal requested?
• Was your account, including the payment method, successfully verified?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you.

Thank you in advance.

Best regards,

Attila

it's been 2 days and it's a crypto casino that claims instant withdrawls. stake betonline bovada slotslv superslots i can keep going all do withdrawls in 5-10 mins. they won't ask you to deposit money to withdrawl a no deposit bonus that doesn't make sense that's not a no deposit bonus then if i'm making a deposit. I know they aren't licensed in the US but they should know how to speak english right. i've read review of how they might ask for a deposit and then just block your account. So i'm good. Verifying my Id should be enough.

Also if they just want me to send a little crypto to verify that's fine but they want at least $25 i'll send them $2 just so they can "verify" my wallet and they can keep that shit too cause that's what theyre gonna do anyways.

hey im also having a issue with dream royale casino i competed the wager requirement id verification and deposit and now they said in order to withdrawl the $50 which is the max cash out for the bonus i have they need me to have a balance of over $100 so they can keep the excess. They say it's in the terms and conditions which i have read 5 times and it only says that i need to do the required wager amount and to not play certain games like black jack , roulette , etc. i'm making a youtube vidoes on my first hand experience using all these shady casinos and although it's stressful it's good content and it's kinda funny how pathetic some of these casinos are like they really don't know who they might be messing with haha.

btw i sent them the $20 and wagered and everything and my payment will either process for 11 hours then get rejected or just get rejected and support just tells me to try again which goes in a cirlcle of pending to reject to me going to support

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear cashmamba408,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Attila