BassBet Casino - Pelaajan tili on suljettu.

I requested a withdrawal of €30 after I had made a deposit of €35 via playid and after replaying everything x1.

then they banned my playid account and consequently my bassbet account and my withdrawal was cancelled and I can no longer recover the money.

Ho richiesto un prelievo di 30€ dopo che avevo fatto un deposito di 35€ tramite playid e dopo aver rigiocato tutto x1.

poi mi hanno bannato l’account playid e di conseguenza quello di bassbet e mi è stato annullato il prelievo e non posso più recuperare i soldi.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila