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AmonBet Casino is ignoring my self-exclusion requests from July 17th, July 20th, and August 5th, 2026, leaving my account open and sending me offers, resulting in a loss of €420 today. I request Casino Guru's assistance with permanently closing my account and refunding my deposits.

AmonBet Casino ignoriert meine Anträge auf Selbstausschluss vom 17.07., 20.07. und 05.08.2026, lässt mein Konto offen und schickt Angebote, wodurch ich heute 420 EUR verloren habe. Ich bitte Casino Guru um Hilfe bei der permanenten Kontoschließung und Erstattung meiner Einzahlungen.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Amonbet Casino.

Please allow me to ask you a few questions so we can better determine how to assist you.

• Is your account currently accessible to you?
• When did you make the last successful deposit?
• Have you received any response from the casino to your self-exclusion requests? Please forward all relevant correspondence between you and the casino to kristina.s@casino.guru, or you may post it here.

Thank you in advance for your reply.

Best regards,

Kristina