Casino Guru and WinSpirit celebrate SmartPlay campaign, driving player engagement in RG

Casino Guru and WinSpirit have successfully wrapped up the SmartPlay Social Media campaign, an innovative initiative designed to raise awareness of Responsible Gambling (RG) while actively educating and engaging players on safe and sustainable play.

Casino Guru contributed its expertise in RG and offered insights into player behavior, while WinSpirit leveraged its deep understanding of its community to spearhead the social media campaign. The collaboration highlights how operators and independent authorities can work together to promote safer gambling.

The campaign’s goal was to show that operators can take actionable steps to support player well-being, increase awareness of RG tools, and reduce gambling-related harm by engaging players directly.

This approach allowed for meaningful social media outreach and targeted reminders. The initiative helped turn Responsible Gambling from "background noise" into an experience that players sought to be an active part of, combining

At the start of the campaign, a survey of WinSpirit players revealed that while 63% understood the primary goal of Responsible Gambling, 46% still found the details unclear. Over six interactive social media posts, players learned to identify "red flags" and "green flags," challenged common myths, and explored important topics, including gambling as entertainment, rather than an activity designed for profit.

Šimon Vincze, Head of Sustainable & Safer Gambling at Casino Guru, commented:

"Player protection is an integral part of the gambling industry’s development. Effective communication will resonate positively with players, and proactive initiatives not only reduce harm but also deliver commercial benefits for operators. We hope to see more campaigns like this across the industry."

The campaign also confirmed that Responsible Gambling strategies must be tailored: what works for some players may not work for others.

For example, WinSpirit’s email reminders were highlighted by 56% of players as an effective tool in promoting safer gambling practices.

To wrap up, the campaign encouraged players to participate in a self-check to explore their own gaming habits, resonating with Casino Guru’s mission to empower players with insight into their behavior and make informed decisions.

The SmartPlay campaign demonstrated that combining insight with creativity can turn Responsible Gambling can turn this pillar of the gambling experience into a part of the casino journey that players care for and want to know more about.

Image credit: Casino Guru