HomeComplaintsYabby Casino - Player's experiencing technical difficulties.

Yabby Casino - Player's experiencing technical difficulties.

Amount: $30

Yabby Casino
Safety Index:High
Submitted: 12 Apr 2023 | Resolved : 20 Apr 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player from the US is not able to play a game. He later confirmed that the issue was resolved.

Public
Public
1 year ago

Every time I try to play my money on Yabby the game will load and right after it says error game is not available due to restrictions. I have no idea what to do. Can you help please

Public
Public
1 year ago

Dear tpac3587,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Are you experiencing this issue with one specific game or all games? Do you see any error messages when you try to access a game?

Did you activate any bonuses on top of your deposit?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Public
Public
1 year ago

Dear tpac3587,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
1 year ago

I’m sorry but yes I resolved it. Thanks for responding back to me. I have it under control now.

Public
Public
1 year ago

Dear tpac3587,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru

flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news