The player's account got blocked after requesting a withdrawal. The complaint was rejected as the player stopped responding.
Casino Extreme - The player's account got blocked.
Amount: $4,386.85
Casino Extreme
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
These people continuously accepted thousands of dollars and deposits for me, comma however when I won 4386, they aren't willing to allow me to withdraw it. They have LOCKED MY ACCOUNT and basically told me I had to wait till it was sorted out. I am disgusted by this since they advertise that they are INSTANT WITHDRAWAL KINGS
Public
Public
2 years ago
Hello Ashley,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Casino Extreme. Please allow me to ask you a few more question before we would move forward.
Is your account already verified in the casino? Have you ever processed a withdrawal from the casino before? Did you use any bonus to accumulate your current winnings?
Please note that the casino can temporary block your account during the verification process - be sure to provide them with all the documents they request from you.
Also please send any additional relevant evidence or communication with the casino to nikolas.b@casino.guru.
Looking forward to your answer and I hope we will be able to help you resolve it.
Regards,
Nick
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