The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All33,525Opened783Unresolved4,408Resolved10,380Rejected17,954
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for a delayed payment 9d 22h 43m 59s

Woopwin Casino - Withdrawal of player's winnings has been delayed.

Opened Submitted: 14 Nov 2025
Safety Index:Above average
Current status Waiting for a delayed payment 12d 20h 11m 54s

Betmaster Casino MX - Player’s winnings haven’t been received yet.

Opened Submitted: 14 Nov 2025
Safety Index:Very high
Current status Waiting for a delayed payment 3d 15h 9m 56s

Magius Casino - Player claims that payment has been delayed.

Opened Submitted: 14 Nov 2025
Safety Index:Above average
Current status Waiting for Casino Guru to reply 6d 10h 33m 1s

BetAlice Casino - Player's withdrawal is delayed due to verification.

Opened Submitted: 14 Nov 2025
Safety Index:High
Current status Waiting for Casino Guru to reply 6d 10h 20m 35s

Casino Peaches - Player’s withdrawal has been delayed for 21 days.

Opened Submitted: 14 Nov 2025
Safety Index:Below average
Current status Waiting for Casino Guru to reply 6d 11h 24m 14s

Betano Casino MX - Player is concerned about the status of the casino.

Opened Submitted: 14 Nov 2025
Safety Index:High
Current status Waiting for Casino Guru to reply 6d 11h 12m 23s

Immerion Casino - Player's withdrawal process is delayed.

Opened Submitted: 14 Nov 2025
Safety Index:Above average
Our verdict Case closed

Pistolo Casino - Player claims that payment has been delayed.

Resolved Submitted: 14 Nov 2025
Disputed amount: €1,500
Safety Index:High
Current status Waiting for Casino Guru to reply 6d 10h 40m 26s

bet-at-home Casino DE - Player's withdrawal is delayed due to verification issues.

Opened Submitted: 14 Nov 2025
Safety Index:High
Current status Waiting for Casino Guru to reply 6d 15h 25m 47s

EGroup88 Casino - Player's account has been frozen.

Opened Submitted: 14 Nov 2025
Safety Index:Above average
Show more complaints (+10)
Showing 1 - 10 of 33,525 complaints
1 2...3,353
Go to pageof 3,353 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news