Vulkan Grand Casino Review

Players from United States Accepted
4.7 Rating
Bad
Reputation
Players from United States Accepted
Bad
Reputation
This review was last updated: 2018-09-27T00:00Z  

We have carefully reviewed all complaints and casino terms of Vulkan Grand Casino as well as their casino promotions, games and customer support. Unfortunately based on our analysis Vulkan Grand Casino belongs to the almost worst group of online casinos you can find. This casino wouldn't hesitate to use any of their terms and conditions to cancel even justified withdrawals and void any winnings. If you want to play for real money we strongly recommend finding online casino with better reputation. You can read about the most serious complaints below.

Blacklisted on
Latest Casino Bonuses RU Blacklist
Residents from
United States
Accepted
IP addr. from
United States
Not blocked
VPN
usage
Allowed
Website
Language
Russian
Live Chat
Language
Russian
Email Support
Language
Russian
No Deposit Bonus
Not available
Deposit Bonus*T&C's apply
100% up to 50,000 руб
Payment Methods
Show All (13)
Game providers
Established
2011
Withdrawal limit
600,000 руб  per month
Licensing Authority
Casino operates without an official license!
Interesting Facts
  • Small casino popular in Russia and Ukraine
Negatives
  • Not genuine Vulkan brand
  • Fake Curacao license
  • Low withdrawal limits (600000RUB/month)
  • Fake copies of Novomatic games

Complaints about Vulkan Grand Casino (6)

We have conducted extensive research on the internet and as a result we have found following 6 complaints about Vulkan Grand Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Vulkan Grand Casino a Bad reputation.

Bad Casino Reputation
Insufficient evidence from casino
Black points: 500
Masha's winnings were confiscated and her account was blocked without any given reason from the casino.
Masha, a player from Russia, wanted to try to play at the casino and made a deposit of RUB6,000 and started playing. She won around RUB10,000 and requested a withdrawal. Twenty-four hours later, she received an email that informed her that her account was blocked and the winnings were confiscated. Neither the casino nor the judge from the Latescasinobonuses responded to this complaint.
 
This complaint is from 4/2018
Disputed amount: 10,000 руб (real money)
Read more on: latestcasinobonuses.ru
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Insufficient evidence from casino
Black points: 500
This player's winnings were confiscated and his account was closed due to broken terms and conditions.
The player's winnings were confiscated and his account was blocked. The casino claimed in the complaint that the account wasn't closed but it was under the investigation. They also mentioned that they didn't receive the player's ID card for verification but the player said that he already sent those to them five days ago without any response from the casino. About a month later, the casino blocked his account anyways due to broken terms and conditions. The casino's administration department stopped responding to the complaint and it remains unresolved.
 
This complaint is from 12/2017
Disputed amount: 4,000 руб (real money)
Read more on: latestcasinobonuses.ru
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Insufficient evidence from casino
The player wasn't accredited his winning due to a technical glitch. The casino didn't provide the player with any relevant proof.
The player's winnings were confiscated the next day after he requested a withdrawal. After he chatted with a representative on live chat, the casino's manager called him and informed him that there was a technical glitch while he played a slot game, and they couldn't credit him on it. The player claimed that there was no technical issue with the game and that he also made sure that he never went over the max bet limit. The casino didn't respond to the complaint.
 
This complaint is from 8/2017
Disputed amount: 31,000 руб (bonus money)
Read more on: latestcasinobonuses.ru
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Show 2 similiar complaints with 500 black points in total
Uncertain case, passive regulator
Black points: 250
The player's winnings were confiscated and his account was closed due to broken terms and conditions rules.
The player's winnings were confiscated and his account was deleted by the casino. He also received an email that stated that he broke the terms and conditions rules but didn't provide him with any relevant proof. They also refused to return his deposits to him. On a top of everything, he was also supposed to receive RUB15,000 for he won a tournament, but he never saw that amount either. This case remains unresolved.
 
This complaint is from 1/2018
Disputed amount: 10,000 руб (bonus money)
Read more on: latestcasinobonuses.ru
Read more
Uncertain case, passive regulator
Black points: 250
The casino refused to pay the player his winnings without a relevant reason.
The player, Petr, received a free cash bonus of RUB1,500 and won RUB10,000. He requested a withdrawal but the casino refused to pay him his winnings and through a live chat they kept telling him over and over again that his request was being processed. The casino didn't react to the complaint at all.
 
This complaint is from 1/2015
Disputed amount: 10,000 руб (bonus money)
Read more on: latestcasinobonuses.ru
Read more
Show 1 similiar complaints with 250 black points in total
No reaction, passive regulator
Black points: 345
The player's winnings were confiscated and his account was closed due to broken terms and conditions.
The player requested a withdrawal of RUB20,000 and received an email from the casino that his request will be processed within 24 hours. The next day, he received an email that stated that he had broken the terms and conditions and his account would be blocked. He had RUB23,000 left on his account and there was no way to receive any of that money. The casino never responded to his complaint and it remains unresolved.
 
This complaint is from 3/2018
Disputed amount: 23,000 руб (real money)
Read more on: latestcasinobonuses.ru
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

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* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Vulkan Grand Casino Bonus


2.33 out of 5

1st Deposit

  • Minimal deposit: 300 руб
  • Wagering requirements: 25x bonus + deposit
  • You should get this bonus almost INSTANTLY
  • Fake copies of slots with changed RTP and lower chance to win

Vulkan Grand Casino Payment methods

Vulkan Grand Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Vulkan Grand Casino Game providers