Home Online Casinos Uptown Aces Casino Review

Uptown Aces Casino Review

Players from United States Accepted
8.5 Rating
Good
Reputation
Players from United States Accepted
Good
Reputation
This review was last updated: 2018-07-26T00:00Z  

We have conducted review of Uptown Aces Casino based on reputation rating according to complaints along with casino features like payment methods, promotions or available games. Uptown Aces Casino belongs to above average online casinos with some room for improvement. Read our review to find more information about player's complaints, withdrawal process or any available Uptown Aces Casino bonus codes.

Residents from
United States
Accepted
IP addr. from
United States
Not blocked
VPN
usage
Prohibited
Website
Language
English
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus*T&C's apply
$10 NO DEPOSIT BONUS
Deposit Bonus*T&C's apply
250% up to $2,500 and 50 extra spins
Payment Methods
Show All (14)
Game providers
Owner
Deckmedia N.V.
Established
2012
Withdrawal limit
$20,000  per month
Licensing Authority
Curaçao
Questionable
Interesting Facts
  • Big casino focused on US market, part of DeckMedia group
  • Weekly withdrawal limit of $4,000 for your first withdrawal
Positives
  • Bitcoin accepted
  • 24/7 phone support
  • Mobile casino app for Android and iOS
Negatives
  • Only one game provider (WGS Technology)

Complaints about Uptown Aces Casino and related casinos (16)

We have conducted extensive research on the web and as a result we have found following 16 complaints on Uptown Aces Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Uptown Aces Casino a Good reputation.

Good Casino Reputation
Direct complaints about Uptown Aces Casino
Technical glitch
Black points: 600
Complaint about a possible jackpot glitch.
Player from the US was complaining that a minor jackpot had been decreasing up and down and something like this should not happen. The casino admitted this technical glitch and they returned him some of the deposits. Later casino explained that it was not an error but a common behaviour of the system. The player did not agree and he's been still waiting for the rest of his deposits.
 
This complaint is from 6/2015
Disputed amount: $600 (real money)
Read more on: askgamblers.com
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No reaction, passive regulator
Black points: 250
Casino closed player's account and confiscated the whole balance after a failed verification.
The player was complaining that casino had closed his account and confiscated the whole balance after the account verification. The casino was unresponsive to this complaint.
 
This complaint is from 3/2016
Disputed amount: $150 (real money)
Read more on: askgamblers.com
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Complaints on related Miami Club Casino (Same management)
Uncertain case, passive regulator
Black points: 1000
This player was complaining about closing his account without paying his winning.
This complaint was unclear because the way the player wrote it was a bit chaotic. We do not know why the casino closed his account and if they had any reason to do so. No reaction from casino came, therefore we consider this case as uncertain.
 
This complaint is from 3/2018
Disputed amount: $2,000 (real money)
Read more on: askgamblers.com
Read more
Complaints on related Black Diamond Casino (Same management)
Uncertain case, passive regulator
Black points: 300
Denied payment and account closed.
The player requested a withdrawal but after the verification process casino declined the payment. When the player contacted the casino they informed the player that he was not going to be paid for the reason of betting pattern.
 
This complaint is from 2015
Disputed amount: $2,000 (bonus money)
Read more on: askgamblers.com
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Uncertain case, passive regulator
Black points: 250
Casino declined withdrawal after the second account verification.
The player complained he had issues with the casino and withdrawing his winning. Casino flagged his account as fraudulent. The player was very unhappy because this was the second account verification and the first was successful.
 
This complaint is from 12/2014
Disputed amount: $1,250 (bonus money)
Read more on: askgamblers.com
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Complaints on related Box 24 Casino (Same management)
No reaction, passive regulator
Black points: 305
Casino confiscated bonus winnings for the reason of violating bonus T&C.
The player complained that the casino confiscated his winnings from the bonus and returned a deposit. Casino accused him of violating bonusT&C more precisely maximal allowed bet. Player said that in their T&C was written that MAXIMUM bet allowed was $6.50 per SPIN and he did not play slots but baccarat which didn't have spins. The casino did not respond to this complaint.
 
This complaint is from 17/2014
Disputed amount: €900 (bonus money)
Read more on: askgamblers.com
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No reaction, passive regulator
Black points: 250
Account closure without sufficient explanation.
Casino closed player's account for the reason of violating the terms and conditions with no further explanation. The casino did not react to this complaint.
 
This complaint is from 5/2017
Disputed amount: $200 (bonus money)
Read more on: askgamblers.com
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Complaints on related Spartan Slots Casino (Same management)
Uncertain case, passive regulator
Black points: 250
Declined payment for the reason of breaking bonus T&C.
The player complained about declined payment from his bonus winnings for the reason of violating maximal bet. Player did not agree and casino responded that they would review this complaint. There is no new info since then.
 
This complaint is from 7/2015
Disputed amount: €870 (bonus money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 100
Another delayed payment of this casino.
The player complained about delayed payment, he contacted the casino by email but did not receive any useful information. The casino did not respond to this complaint.
 
This complaint is from 5/2014
Disputed amount: $500 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 100
Delayed payment for the reason of random verification process.
The player complained about delayed payment of his winnings where casino firstly declined his payment for the reason of random verification process. After this process, the casino became unresponsive and withdrawal was still pending. The casino did not respond to this complaint.
 
This complaint is from 12/2015
Disputed amount: €200 (bonus money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 100
Delayed payment because of the random verification process.
The player complained about delayed payment from this casino. He made a withdrawal and before it, he had sent his verification documents which were approved. Casino responded that the customer was selected for the random verification process. There is no more news about this complaint.
 
This complaint is from 6/2015
Disputed amount: €100 (real money)
Read more on: askgamblers.com
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Complaints on related Sloto Cash Casino (Same management)
Uncertain case, passive regulator
Black points: 2550
Irregular game accusation, all funds seized.
Player was complaining about a declined payment. Casino accused him of breaching terms and conditions. Player said the rules changed after he had already won the disputed amount. Casino reviewed the player's account and insisted that the player was fraudulent. Player refused this, no proofs from the casino, no more update.
 
This complaint is from 10/2014
Disputed amount: $17,000 (bonus money)
Read more on: askgamblers.com
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Uncertain case, passive regulator
Black points: 250
Issues with account verification, documents rejected with no relevant reason.
Player used a bonus code No deposit $ 31 and won 180 USD. When he sent necessary documentation for identity verification the documents were rejected. Player says all the documents were clear and official, the casino didn't provide any proofs. No update since, unknown resolution.
 
This complaint is from 12/2015
Disputed amount: $180 (bonus money)
Read more on: askgamblers.com
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Uncertain case, passive regulator
Black points: 100
Identification documents rejected, account closed.
Player was complaining that after he sent the necessary documentation to the casino he received an email from a different casino's email address stating his documents didn't pass the verification process. After, his account was locked. The player didn't understand the reason, no reply from the casino, no more update.
 
This complaint is from 12/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
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Insufficient evidence from player
Black points: 100
Payment method issue, user's bank account affected.
Player was complaining that he used NetSpend to play in the casino. After he won the casino sent money to NetSpend account as a refund, but since this money had no clear origins the account was blocked. Player asked the casino to make a statement that this money belongs to him but casino refused to do so. Player said also his other bank funds were affected and blocked. Casino replied they had sent the money to requested credit card and that as a casino they were unable to provide a statement.
 
This complaint is from 3/2015
Disputed amount: ?? (real money)
Read more on: askgamblers.com
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Complaints on related Red Stag Casino (Same management)
Uncertain case, good regulator
Black points: 100
Unclear case, withdrawal refused.
Player was complaining that the casino had refused several of his withdrawals, unclear case, no reply from the casino.
 
This complaint is from 7/2015
Disputed amount: $225 (bonus money)
Read more on: askgamblers.com
Read more
Show 6 more complaints

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

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* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Uptown Aces Casino Bonus

8.5
/10
Good Casino reputation reputation

Registration No Deposit Bonus - Uptown Aces Casino

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  • Maximal bet: $10
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Last checked: 2018-07-26T00:00Z
8.5
/10
Good Casino reputation reputation

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Last checked: 2018-07-26T00:00Z
8.5
/10
Good Casino reputation reputation

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  • Minimal deposit: $20
  • Wagering requirements: 30x bonus + deposit
  • Maximal bet: $6.50
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  • When you roll-over the bonus the initial bonus value is deducted
 
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Last checked: 2018-07-26T00:00Z
8.5
/10
Good Casino reputation reputation

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  • Minimal deposit: $20
  • Wagering requirements: 30x bonus + deposit
  • Maximal bet: $6.50
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  • When you roll-over the bonus the initial bonus value is deducted
 
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Last checked: 2018-07-26T00:00Z
8.5
/10
Good Casino reputation reputation

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  • Minimal deposit: $20
  • Wagering requirements: 30x bonus + deposit
  • Maximal bet: $6.50
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  • When you roll-over the bonus the initial bonus value is deducted
 
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Last checked: 2018-07-26T00:00Z
8.5
/10
Good Casino reputation reputation

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  • Minimal deposit: $20
  • Wagering requirements: 25x bonus + deposit
  • Maximal bet: $6.50
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  • When you roll-over the bonus the initial bonus value is deducted
 
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Last checked: 2018-07-26T00:00Z
8.5
/10
Good Casino reputation reputation

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Available in United States
  • Minimal deposit: $20
  • Wagering requirements: 30x bonus + deposit
  • Maximal bet: $6.50
  • You should get this bonus almost INSTANTLY
  • When you roll-over the bonus the initial bonus value is deducted
 
  • Restricted countries:
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in your account
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Last checked: 2018-07-26T00:00Z

Uptown Aces Casino Payment methods

Uptown Aces Casino Games

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