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Tomas Bondra

Complaint Specialist

[email protected]

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Klagomålssvar av Tomas Bondra

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Dear yannickjulie00,We are extending the timer by 7 days. Please, be aware th... 13 timmar sedan
Thank you very much for providing the necessary information. I will now trans... 13 timmar sedan
Thanks for your reply.The name of the person you mentioned isn't the same as ... 13 timmar sedan
Thank you very much for providing the necessary information. I will now trans... 13 timmar sedan
Thank you very much for providing the necessary information. I will now trans... 13 timmar sedan
Thank you very much for providing the necessary information. I will now trans... 14 timmar sedan
Thanks for the explanation.We believe the casino might choose to ask you to c... 14 timmar sedan
Thank you very much for providing the necessary information. I will now trans... 14 timmar sedan
Thanks for the update.Were you able to request a new payout request? Was it p... 14 timmar sedan
Thanks for your emails.Did the casino clarify that your payout will be proces... 14 timmar sedan
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