1 månad sedan
Om du vill diskutera något relaterat till MagicWins Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
MagicWins Casino – generell diskussion
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1 månad sedan
Hello all,
I won 24.300 at this casino and would like to take a break, I am already verified completely and requested a withdrawal. If I take a break can I still access my account to check on things? Or will i be denied access?
1 månad sedan
Hey, that's something I would definitely direct to the casino. I think you should be able to use your account normally, but you shouldn't be allowed to play.
It may not necessarily be the case, so that's why I say you should definitely ask the casino. Take a screenshot of the conversation and your balance in case something goes wrong.
Of course, congratulations on your win. Did you play without a bonus? 🙂
1 månad sedan
I played without bonus. I don't like bonuses.
1 månad sedan
Okay, then try contacting the casino and let me know what they say.
1 månad sedan
Just sent them a question regarding this and if my withdrawal is already being adhered to.
They say in their FAQ withdrawals are processed within 2 business days, which is fairly long in my book. I am used to instant withdrawals 😁.
Ändrad
1 månad sedan
Sometimes withdrawals take some time, 2 days are not so bad I would say.
Somewhere you would wait longer than that. 🙂
If you are not so satisfied after you have your money you can switch to casinos which have instant payouts.😀
1 månad sedan
I understand but what I do hate is that they have the option to "cancel" the withdrawal. Which in my eyes is kind of predatory. Why not give someone the option to choose whether they want this or not?
1 månad sedan
They are licensed under the Belgian Gambling Commission so I'm not to worried.
SvaraCitat1
1 månad sedan
She told me I can ask them to turn cancel withdrawal off, which I did.
SvaraCitat1
1 månad sedan
They turned off "cancel withdrawal" option. That's good.
SvaraCitat1
1 månad sedan
Hello, it seems that the casino has been cooperating, and I believe you made a valid point about how the KSC license can play a major role. In any case, we will be here for the follow-up.
I agree the delay has been huge, but at least the account stays intact and the casino support is responsive.
Although it would be cool to pay you out immediately.
1 månad sedan
Still no progress, after sending them an email they told me they will do it on the 6th of October. Kinda weird to be honest. More than 30 hours passed now since I requested a withdrawal. Unacceptable in my eyes that it takes this long, after the weekend..
And it's not like they are a super major casino with lots of players.
Ändrad
1 månad sedan
I understand your point here. We'll wait for an update on Monday then.
1 månad sedan
They paid out like half an hour ago 🙏
SvaraCitat1
1 månad sedan
I'm glad you got it, even though it took a bit longer.
Thank you for the update.
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