1 år sedan
Great news, keep on hammering them mate.
1 år sedan
It was not them but that is the easiest route to go the bank I doubt your own way will wash anymore with them
1 år sedan
I think it is easycourses.pro
They reply but want selfies when holding ID-card before they want to do anything they say.
SvaraCitat1
1 år sedan
Thanks! They seem to use different websites.
https://helpersm.com/ also says "Apperator LTD" down on the website.
it's anyway good to know so you know what to write to Revolut when you do a chargeback on what you haven't received 🙂
1 år sedan
Yeah, they are probably the same people behind both sites.
also make sure to write a correct mail to apperator. I think I didnt do it good enough so revolut moved my dispute to fraud and then declined it. 🙁
1 år sedan
What did you wrote if i may ask?
1 år sedan
That I did not order or recieve any goods from them more or less.
1 år sedan
How long did it take if you don’t mind me asking, I always thought they could do it ASAP but seems like barclaycard and chase take their time on mine
Ändrad
1 år sedan
my transactions were made on the 7th, i had to wait till the 21st to make the dispute, then i received my money today
Ändrad
SvaraCitat2
1 år sedan
Look at this nonsense Wise bank they cannot confirm its fraud or no item has been received😂
1 år sedan
if they cannot confirm the merchant is legit then surely you protect your customer first, terrible company
1 år sedan
I know Nathan I need to take the no nonsense route now got work to do starting with asking them for more details on where the payments went ! all I can see are fake looking websites in Africa surely this is what a bank is meant to do !
1 år sedan
These banks need investigating, it’s almost as if they want to protect the merchants
1 år sedan
yeah, if you can find out they're dodgy with a quick google search, surely they have access to more information to prove that these merchants are not legitimate
1 år sedan
I think they're scared that if the chargeback gets declined or the merchant fights it, they may be financially liable. However, if it goes to the Ombudsman because they didn't chargeback, then they are still liable, so I don't see why they don't at least try
1 år sedan
This is exactly what I said to Chase, chargeback then worry about it later. I think the credit cards are more helpful due to the gambling blocks etc
1 år sedan
yeah, the one i got back yesterday was on my credit card. I've still had no luck with my bank yet. I have a complaint open with them and I have raised to the Ombudsman, still waiting on a reply from both.
1 år sedan
Is the idea to basically Google the fake transaction companies and write to them?
I have hundreds, a little overwhelmed where to start…
when I check on the transaction receipt I don’t see a clear merchant code (4 digit). How do I find these to see if it’s fraudulent? Maybe your banks show it easier
sadly all my transactions are like 20€ here and there but add up to thousands, so will be a lot of cases to open 🙁
read around the last 50 pages, well done everyone for fighting these frauds
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