Retko pišem recenzije, ali nakon onoga kroz šta sam prošao sa 888 kazinom, osećam da moram da upozorim druge. Ako cenite svoj novac i duševni mir, pročitajte ovo pre nego što uplatite i jedan peni.
Uveče 17. avgusta 2025. godine, želeo sam da se opustim uz brzu sesiju od 5-10 minuta pre spavanja. Otvorio sam novi nalog u 888 kazinu, uplatio 800 funti i u roku od nekoliko sekundi moj nalog je deaktiviran. Bez upozorenja, bez mogućnosti za igru, ništa. Umesto da uživam u kratkoj igri, proveo sam celu noć svađajući se sa njihovim timom za podršku, očajnički pokušavajući da povratim pristup novcu koji sam upravo uplatio.
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Noćna mora verifikacije
Već sam prošao kroz verifikaciju naloga u drugim kazinima i obično je to jednostavno. Sa 888 kazinom, to je bio pravi cirkus.
• Poslao sam račun za komunalne usluge od 10. avgusta 2025. godine, na kojem je jasno vidljiva moja adresa. Odbili su ga.
• Poslao sam svoju vozačku dozvolu iz Velike Britanije, potpuno važeći lični dokument izdat od strane vlade. Rekli su da nije prihvatljiv.
• Svaki put kada sam nešto pružio, tražili su samo nešto drugo, ne dajući nikakvo objašnjenje zašto prethodni dokumenti nisu bili dovoljno dobri.
Postalo je očigledno da me nisu zaista proveravali – odugovlačili su.
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Desetominutna igra postala je celovečernja borba
Ono što je trebalo da bude nekoliko minuta zabave pretvorilo se u celonoćnu muku. Bio sam budan do jutra, slao sam fotografiju za fotografijom, dokument za dokumentom, samo da bih nailazio na stalna odbijanja.
Umesto da budem tretiran kao cenjeni kupac, tretiran sam kao kriminalac. Novac mi je odmah uzet, račun mi je odmah zaključan, a ja sam ostao bez pristupa niti odgovora. Čak ni sada, još uvek ne znam kada – ili da li – ću dobiti nazad svojih 800 funti.
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Neprofesionalna i nekorisna podrška
Korisnička podrška je bila robotski nastrojena i odbacujuća. Davali su mi generičke odgovore „kopiraj-nalepi", nikada ne objašnjavajući zašto moja dokumenta nisu dovoljno dobra. Vozačka dozvola Velike Britanije nije prihvaćena kao lična karta? Važeći račun za komunalne usluge odbijen bez razloga? Bilo je apsurdno.
Ni u jednom trenutku nisu ponudili pravu pomoć. Činilo se da im je jedini cilj bio da odugovlače stvari, da me drže zaključanim iz mog računa, a da pritom zadrže moj novac.
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Zašto je ovo opasno
Ako se ovako ponašaju prema novom kupcu koji uplaćuje svoj prvi depozit, zamislite šta se dešava kada neko zaista osvoji veliki iznos. Hoće li ikada videti te dobitke ili će biti zarobljeni u istom beskrajnom ciklusu izgovora za „verifikaciju"?
Kazina bi trebalo da nude zabavu. Umesto toga, 888 Casino mi je izazvao samo stres, protraćene sate i ostavio me je sa osećajem zarobljenosti.
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Završne misli
U ovoj fazi, ne znam da li ću ikada dobiti nazad svojih 800 funti. Možda će ih vratiti, možda neće. Ali jedno je apsolutno sigurno:
👉 Više nikada neću koristiti 888 kazino i svima ostalima toplo savetujem da ga izbegavaju.
Odmah vam uzimaju novac, odmah deaktiviraju vaš račun, a zatim vas zatrpavaju beskrajnim nizom zahteva za dokumentima. Nema zabave, nema igara – samo stres, frustracija i mučan osećaj da ste prevareni.
Prijavio sam se za 10 minuta zabave. Umesto toga, izgubio sam celu noć boreći se sa korisničkom podrškom i pitam se da li ću ikada više videti svoj novac.
Za mene je to dovoljno. 888 kazino je zauvek izgubio moje poverenje.
I rarely write reviews, but after what I went through with 888 Casino, I feel I need to warn others. If you value your money and peace of mind, please read this before depositing a single penny.
On the evening of the 17th of August 2025, I wanted to relax with a quick 5–10 minute session before bed. I opened a new account with 888 Casino, deposited £800, and within seconds my account was disabled. No warning, no chance to play, nothing. Instead of enjoying a short game, I spent the entire night arguing with their support team, desperately trying to regain access to the money I had just deposited.
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The Verification Nightmare
I’ve been through account verification before with other casinos, and usually it’s straightforward. With 888 Casino, it was an absolute circus.
• I sent a utility bill dated 10th August 2025, showing my address clearly. They rejected it.
• I sent my UK driving licence, a perfectly valid government-issued ID. They said it wasn’t acceptable.
• Every time I provided something, they just asked for something else, giving no explanation why the previous documents weren’t good enough.
It became obvious they weren’t genuinely verifying me – they were stalling.
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A 10-Minute Play Became an All-Night Fight
What should have been a few minutes of entertainment turned into an all-night ordeal. I was up until morning, sending photo after photo, document after document, only to be met with constant rejection.
Instead of being treated like a valued customer, I was treated like a criminal. My money was taken instantly, my account was locked immediately, and I was left with no access and no answers. Even now, I still don’t know when – or if – I’ll get my £800 back.
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Unprofessional and Unhelpful Support
Customer support was robotic and dismissive. They gave me generic copy-paste responses, never explaining why my documents weren’t good enough. A UK driving licence not accepted as ID? A valid utility bill rejected for no reason? It was absurd.
At no point did they offer real help. Their only goal seemed to be dragging things out, keeping me locked out of my own account while holding onto my money.
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Why This is Dangerous
If this is how they treat a new customer making their very first deposit, imagine what happens when someone actually wins a large amount. Will they ever see those winnings, or will they be trapped in the same endless cycle of "verification" excuses?
Casinos are supposed to offer entertainment. 888 Casino instead caused nothing but stress, wasted hours, and left me feeling trapped.
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Final Thoughts
At this stage, I don’t know if I will ever get my £800 back. Maybe they’ll release it, maybe they won’t. But one thing is absolutely certain:
👉 I will never use 888 Casino again, and I strongly advise everyone else to stay far away.
They take your money instantly, disable your account immediately, and then bury you in an endless loop of document requests. No fun, no games – just stress, frustration, and the sickening feeling of being scammed.
I signed up for 10 minutes of entertainment. Instead, I lost an entire night fighting with customer support, and I’m left wondering if I’ll ever see my money again.
For me, that’s enough. 888 Casino has lost my trust forever.