Players from United States NOT ACCEPTED
Spin Palace Casino 3.15 out of 5

Spin Palace Casino Review

Spin Palace Casino
3.15 out of 5
Visit Casino Players from United States Not Accepted

SpinPalace casino review

Casino Guru team reviewed Spin Palace Casino after in depth analysis of their online reputation based on real complaints and casino conditions. Casino reputation is rated below average as we have founds numerous complaints regarding withdrawals or violaton of terms and conditions which are not always resolved to the satisfaction of the player. Until casino improves and we adjust the rating, we recommend you to find casino with better reputation. Read our review to find more information about player's complaints, withdrawal process or any available Spin Palace Casino bonus codes.

Questionable
Casino Reputation
This Casino doesn't have Good rating
  • Almost dozen of language localisations of the website and also of the live chat (24/7)
  • Awful reputation
20 Years
on market
2,490,000 Est. Monthly
visits
Questionable Casino Reputation

Complaints on Spin Palace Casino (12)

Members of Casino Guru team have found following 12 possibly relevant complaints about Spin Palace Casino. Online casino with such record with 2,490,000 estimated visitors per month and operating 20 years receives QUESTIONABLE reputation rating.

Problematic player verification, all funds confiscated. From 2017
Disputed Amount: Can$5,000 Real money
Casino Responded:
Read more: askgamblers.com
Duplicate account accusation with seizure of funds. From 2017
Disputed Amount: $50 Real money
Casino Responded:
Problematic player verification, all funds confiscated. From 2017
Disputed Amount: Can$3,492 Real money
Casino Responded:
Read more: askgamblers.com
Problematic player verification, all funds confiscated. From 2017
Disputed Amount: Can$960 Real money
Casino Responded:
Read more: askgamblers.com
Irregular bonus play accusation. From 2017
Disputed Amount: A$22,000 Real money
Casino Responded:
Read more: askgamblers.com
Exremely long processing of withdrawal. From 2017
Disputed Amount: A$7,000 Real money
Casino Responded:
Read more: askgamblers.com
Exremely long processing of withdrawal. From 2016
Disputed Amount: A$6,000 Real money
Casino Responded:
Read more: askgamblers.com
Irregular bonus play accusation. From 2015
Disputed Amount: Can$16,140 Bonus money
Casino Responded:
Casino account suspended without any relevant reason, deposits were paid back. From 2014
Disputed Amount: $225 Real money
Casino Responded:
Read more: askgamblers.com
Casino account suspended without relevant reason, all funds were seized. From 2014
Disputed Amount: £2,025 Real money
Casino Responded:
Read more: askgamblers.com
Problematic player verification, all funds confiscated. From 2012
Disputed Amount: €989 Real money
Casino Responded:
Bonus conditions breach, deposits were paid back. From 2006
Disputed Amount: $6,600 Bonus money
Casino Responded:
Read more: casinomeister.com

Blacklists containing Spin Palace Casino

Have you found a relevant complaint on this Casino? Or do you have personal bad experience?
Help others and submit your Complaint.

Submit a complaint

* We only list Complaints, where Casino might be breaking our Fair Gambling Codex.

  • Big casino popular in Canada
  • Strict bonus terms and conditions
  • Doesn't communicate with players or mediators
  • Many unresolved complaints

SpinPalace review

SpinPalace online casino is member of a group of casinos - The Palace Group, managed by company Bayton Ltd. and operating under MGA's license. Casino is online since 1998 and it operates on the Microgaming platform. Some countries are restricted for registration, there is no exact list of these countries. To find out if the country is eligible you have to contact their support team. Blocked countries include USA, UK, Belgium, Denmark, Italy, Romania, Spain and Hungary.

Design of this casino is very outdated by almost 2 decades, and the platform has to be downloaded and installed. Casino has also flash version of the platform but it isn't easily visible when player enters the site - first thing is, that casino redirects the player to the download section. Platform is also downloadable to the mobile devices.

Live chat is available 24/7 and support team is fast to react. Casino has many language localisations and the player is redirected to the operator speaking his language, or the closest one. In case there isn't such operator, there is automatic translator included in the live chat. Information is comprehensible but sometimes not 100% correct - we had problem to find out about limit of bonus winnings of the casino and information about withdrawal limits.

SpinPalace casino complaints

The Palace Group casinos have awful reputation score as the group, including SpinPalace. Detailed reasons for such low reputation score are in the review of the biggest casino of the group JackpotCity Casino. This casino is present 2 blacklists and the reason is unfair and non-ethical behaviour toward its players. This stands true for whole group.

SpinPalace withdrawal times

Withdrawal time in SpinPalace depends on the method used for cash-out. E-wallets have 48 hour window, bank transfer or credit card withdrawal can take up to 7 days. Withdrawal can be seriously delayd by process of KYC.

Financial strength of the casino should be great, casino has set limits to €10000/day or €4000/week for the players who won 5 times their total deposit amount (doesn't include progressive jackpots).

SpinPalace no deposit bonus code

SpinPalace casino isn't offering any no deposit bonuses at this time and has only deposit bonuses.

We do not recommend to play in this casino, or any other casino of The Palace Group. There are few reason as to why, most important is that they ignore player complaints. Casino can also confiscate winnings from the bonus play at casinos sole discretion, without explaining to the player why it happenned. Casino also requires notary verified documents for KYC, which can be expensive in some countries.

Spin Palace Casino Popularity

SpinPalace games

Casino has outdated website and platform, based on Microgaming system and it has to be installed to the computer or mobile device. This platform has games sorted into several categories, like slots, roulette, blackjack, video poker, bacarrat and table games. Casino offers also games with progressive jackpots.

Live Games
Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Scratch cards

Game providers

SpinPalace casino bonus


3.15 out of 5

Registration B., no deposit required

  • Wagering requirements: 100x

3.15 out of 5

1st Deposit

  • Wagering requirements: 50x bonus
  • Maximal cashout: 6x deposit value
  • Only one first deposit bonus is allowed for the entire casino group.

3.15 out of 5

2nd Deposit

  • Wagering requirements: 50x bonus
  • Maximal cashout: 6x deposit value

3.15 out of 5

3rd Deposit

  • Wagering requirements: 50x bonus
  • Maximal cashout: 6x deposit value

Payment methods

Owner Bayton Ltd
Established 1998
Withdrawal limit €16,000  per month
Safe Amount to Win $20,000
Licensing Authority
Malta
Perfect
Players from United States
English website
English live chat
Mobile Devices Support
Game providers Microgaming