Pascal, a player from Germany, is no longer able to reach the SlotV website. Whenever he tried to enter the website, he was redirected to a sister site. He still has a balance of around €1000 in his account.
SlotV Casino - Player is unable to access the casino.
Amount: €700
SlotV Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
4 years ago
Public
Public
4 years ago
Translation
The site is no longer accessible after a profit of just under € 1000, you will be redirected to frankcasino.com every time you try to access the site. So no way to pay my money or notify the support.
Automatic translation:
Public
Public
4 years ago
Hello Pascal.
Thank you very much for submitting a complaint through our website. This is a very unusual situation. I was able to reach the casino website from a German VPN and Germany is now listed as a restricted country. (It has been added only recently.) I will contact the casino and ask them about your situation.
Regards, Matej
Public
Public
4 years ago
I spoke with the casino representatives, and they promised me that they will help you today.
One more time we are sorry for your troubles.
Regards, Matej
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