Slots Village Casino Review

Players from United States Not Accepted
8.9 Rating
Perfect
Reputation
Players from United States Not Accepted
Perfect
Reputation
This review was last updated: 2018-06-01T00:00Z  

Slots Village is online casino focused especially on players from the United States. Slots Village is able to maintain its solid reputation thanks to its willingness to discuss and resolve the complaints of its players. On the other hand, the website and support are only available in English, there is low withdrawal limit, and the game variety could do with some work.

Residents from
United States
Not accepted
IP addr. from
United States
Blocked by the casino
VPN
usage
Allowed
Website
Language
English (+4)
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Game providers
Show All (8)
Owner
Blacknote Entertainment Group Limited Casinos
Established
2008
Withdrawal limit
$16,000  per month
Licensing Authority
Curaçao
Questionable
Interesting Facts
  • Quite big casino targeting US market
  • Sticky (non-cashable) bonuses
Positives
  • Good reputation – casino after 2014 solved all the complaints publicly
Negatives
  • Questionable reputation in years 2013 and before
  • Slow payment processing (72h pending period)
  • Costa Rica license

Complaints about Slots Village Casino and related casinos (2)

We have conducted extensive research on the web and as a result we have found following 2 complaints on Slots Village Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Slots Village Casino a Perfect reputation.

Perfect Casino Reputation
Direct complaints about Slots Village Casino
Uncertain case, passive regulator
Black points: 250
Problematic account verification and payment method for withdrawal.
Player is complaining that after he made some winnings from free bonus and sent necessary documentation for account verification casino always requires some further documents, in the end, they told him he needed a Neteller account for withdrawal. However, later player was told he couldn't withdraw from Canada or US via Neteller. Player complains about unclear terms and conditions and a waste of his time. Casino replied that player had provided an unclear copy of his ID and wrong tel. number and that is the reason why his verification process kept failing. Casino stated that the rules are clear on their site. No more update since.
 
This complaint is from 5/2014
Disputed amount: $140 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Moons Casino (Same management)
Technical glitch
Black points: 500
Technical glitch on a mobile device.
Player is complaining that he played a roulette game on his mobile phone and at the end, the score on his account didn't reflect the score he won during this game. Player contacted casino support, they tried to replicate the issue and came to a conclusion it was caused by player's mobile device. Player provided screenshots, casino provided game history.
 
This complaint is from 12/2015
Disputed amount: $500 (real money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

Submit a complaint
* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Slots Village Casino Bonus


4.44 out of 5

Registration B. (no deposit required)

  • Wagering requirements: 80x
  • You should get this bonus almost INSTANTLY
  • Maximal cashout: $100

4.44 out of 5

1st Deposit

  • Minimal deposit: $10
  • Wagering requirements: 35x bonus + deposit
  • You should get this bonus almost INSTANTLY

4.44 out of 5

2nd Deposit

  • Minimal deposit: $10
  • Wagering requirements: 35x bonus + deposit
  • You should get this bonus almost INSTANTLY

4.44 out of 5

3rd Deposit

  • Minimal deposit: $10
  • Wagering requirements: 35x bonus + deposit
  • You should get this bonus almost INSTANTLY

4.44 out of 5

4th Deposit

  • Minimal deposit: $10
  • Wagering requirements: 35x bonus + deposit
  • You should get this bonus almost INSTANTLY

4.44 out of 5

5th Deposit

  • Minimal deposit: $10
  • Wagering requirements: 35x bonus + deposit
  • You should get this bonus almost INSTANTLY

Slots Village Casino Payment methods

Slots Village Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Slots Village Casino Game providers