Royal Vegas Casino Review

Players from United States Not Accepted
4.7 Rating
Bad
Reputation
Players from United States Not Accepted
Bad
Reputation
This review was last updated: 2018-06-27T00:00Z  

We have carefully reviewed all complaints and casino terms of Royal Vegas Casino as well as their casino promotions, games and customer support. Unfortunately based on our analysis Royal Vegas Casino belongs to the almost worst group of online casinos you can find. This casino wouldn't hesitate to use any of their terms and conditions to cancel even justified withdrawals and void any winnings. If you want to play for real money we strongly recommend finding online casino with better reputation. You can read about the most serious complaints below.

Residents from
United States
Not accepted
IP addr. from
United States
Not blocked
VPN
usage
Allowed
Website
Language
English (+8)
Live Chat
Language
English (+8)
Email Support
Language
English (+8)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Show All (14)
Game providers
Owner
Digimedia Ltd.
Established
2000
Withdrawal limit
$20,000  per month
Licensing Authority
Malta
Perfect
Interesting Facts
  • Big casino popular in New Zealand and Canada, part of Digimedia group
Positives
  • All complaints in 2018 resolved in favor of players
Negatives
  • Strict bonus terms and conditions
  • Lots of complaints (most of them resolved)

Complaints about Royal Vegas Casino (9)

We have conducted extensive research on the internet and as a result we have found following 9 complaints about Royal Vegas Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Royal Vegas Casino a Bad reputation.

Bad Casino Reputation
Delayed payment, status unknown
Black points: 600
Complaint about delay payment, no clue if the player received his winnings with delay, he never wrote the update.
He wrote money were not receive yet. It means it probably had a delôay but we do not know if it was sent or not.
 
This complaint is from 3/2018
Disputed amount: €6,000 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 250
This issue was about 3rd party card deposit. The player took it to Malta Gaming authority. No updates what happened afterward.
The casino responded 3 times o this complaint. However, after the player wrote he took it to MGA they said they will communicate only with MGA.
 
This complaint is from 10/2015
Disputed amount: $4,000 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 250
The player did not receive his winnings even the casino claim it was sent. Uncertain case.
This is highly difficult to decide as the casino never responded to this complaint. The player was told the payments were processed already but he have not receive anything. We are not sure if he received it later because there was no update.
 
This complaint is from 5/2018
Disputed amount: $3,804 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 100
Slow payment because of Mexican bank account.
There was a delay of more than a month. However, the casino responded many times and tried to resolve the issue with the Mexican bank. The outcome stayed unclear as the player did not confirm that he received the money.
 
This complaint is from 1/2018
Disputed amount: $30,000 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
3rd party credit card use problem, no full refund
A very uncertain case, the player used wife credit card with her permission. The casino asked for all the documentation and then they refunded $200 out of $500 deposited. The casino had maybe unclear terms regarding this and the player may place his complaint directly to MGA.
 
This complaint is from 1/2015
Disputed amount: $1,000 (real money)
Read more on: askgamblers.com
Read more
Sin from the past
Black points: 80
Historically there were many complaints older than 4 years, some of them were resolved but some of them stayed unresolved.
Some complaints were regarding delay payment, some of them were about strick bonus condition, The players got accused of breaching terms and their account got closed and funds sized,
 
This complaint is from 12/2013
Disputed amount: ?? (real money)
Read more on: askgamblers.com
Read more
This complaint from December 2016 stayed unresolved, no response from the casino.
The player was asked 3 times to send a utility bill. No clear outcome of this situation.
 
This complaint is from 12/2016
Disputed amount: $142 (real money)
Read more on: askgamblers.com
Read more
Unclear complaint as the player got angry because the casino asked him to resend documents 3 times.
The outcome of the situation stayed unclear as we cannot decide whether the player received the payment or not.
 
This complaint is from 12/2016
Disputed amount: $250 (real money)
Read more on: askgamblers.com
Read more
The player had a problem to withdraw his winning due to payment methods.
Really angry complaint about unprofessional service, whether the player got paid stayed unclear.
 
This complaint is from 6/2016
Disputed amount: $5,000 (real money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

Submit a complaint
* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Royal Vegas Casino Bonus


2.33 out of 5

1st Deposit

  • Minimal deposit: $10
  • Wagering requirements: 50x bonus
  • You should get this bonus almost INSTANTLY

2.33 out of 5

2nd Deposit

  • Minimal deposit: $10
  • Wagering requirements: 50x bonus
  • You should get this bonus almost INSTANTLY

2.33 out of 5

3rd Deposit

  • Minimal deposit: $10
  • Wagering requirements: 50x bonus
  • You should get this bonus almost INSTANTLY

2.33 out of 5

4th Deposit

  • Minimal deposit: $10
  • Wagering requirements: 50x bonus
  • You should get this bonus almost INSTANTLY

Royal Vegas Casino Payment methods

Royal Vegas Casino Games

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Royal Vegas Casino Game providers