aviel75's reviews

Casino Guru

We want players to understand gambling.

1 year agoOriginalTranslation
It deserves zero stars. A total rip off, I deposited over €1000 and not a shred of a chance at the casino. You can only click down your money, nothing but dead spins. Of course, you then pay in again and hope that you will at least win your money back, but in vain. The customer support is not responsive at all and just makes you feel like they don't care about you as a customer. The only important thing is the money, everything else doesn't count, the next person who pays in comes. It's a shame that people are fooled like that, because that's all it is. Just let them believe that the next deposit will work out. I can't recommend Interwetten to anyone as far as the casino is concerned and the way they treat customers is cheeky, they seem to be very different here.
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  • Large game selection but that's it, you can at least choose where you want to lose your money
  • No support, conveys greed and only interested in money, not regular customers
Automatic translation:
1 year agoOriginalTranslation
This is one of the worst online casinos ever, too bad you can't give zero stars. Started with €200 and no chance of winning. You just clicked your money down on every slot, constantly 2 scatters, no bonus games, no winnings, just lots of dead spins. Where are all the positive reviews and 8.5 on your site from, where from please. Better save your money before you pay there.
  • there is nothing
  • unfortunately there is nothing there either
Automatic translation:
1 year agoOriginalTranslation
Absolutely nothing, I can't understand the good reviews here. Played three deposits, all with a welcome bonus, and you were only allowed to push your money down. No chance of winning. The platform is very poorly done, the navigation is a disaster. The support is totally customer unfriendly, you have the feeling that they are only interested in deposits. If you compare that to other top casinos like Pledoo then this casino is at the very bottom. I clearly cannot recommend this casino more highly.
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  • there is nothing unfortunately
  • Unfriendly to customers, bad platform
Automatic translation:
1 year agoOriginalTranslation
This is one of the worst online casinos ever. Deposited over €1000 and no chance of winning. You just click your money on every slot, 2 scatters all the time, no bonus games, no winnings. And if you say that luck depends, then you mean that it depends on the programming and the slots are programmed that the online casinos and providers are the big winners. You have no interest in keeping the customer, no matter how much you have deposited, it is important that the profit fits. Years ago and before the hype of online casinos, loyal customers were valued. People's hopes for some luck and profit are only shamelessly exploited. For me personally it was already with online casinos and I hope that as many people as possible rethink and save their money for a vacation or something else that you can benefit from.
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  • unfortunately nothing positive to report
Automatic translation:
NineCasino
1 year ago
Good afternoon!

We are very sorry that you have encountered negativity in our casino!

Everything always depends on your luck. The casino never plays against the player. We work strictly in the legal field and under the license.

We hope that next time you will be luckier and you will be able to win the jackpot!

Best Regards,
NineCasino Team
1 year agoOriginalTranslation
This is the last online casino I have tested in my many years. Why the last one, now because there is simply no point in playing at online casinos anymore. Axecasino only confirmed that. I started with my deposit and the welcome bonus of €200 and it only took a few minutes and that was it. No winnings, it was a stupid click down of my money. You get nothing more for your money, neither fun nor excitement. It is almost impossible to implement the bonus you receive. The online casinos are only out for profits, no more customer service or interest in the customer or to keep them. Cashing in is important. I have the feeling that since Corona, when the boom in online casinos started, the chances of winning have plummeted again. But I would like to take the chance here and can say from many years of experience that the profits used to be more frequent. But it is difficult to really make a profit with online casinos. But now that the fun and excitement is lost, why then? But that is of course up to you. But throw the money in a piggy bank because you have more of it. I'm leaving the online casino scene with a big disappointment, the Axecasino, but you're only sorry for your money.
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  • nothing, it's a casino only interested in deposits
  • Unfortunately, the casino was one of the worst I've played at and I've even put an end to online casinos for myself
Automatic translation:
1 year agoOriginalTranslation
So I thought I had seen the worst online casinos before, but this one tops it all. 2 deposits of €100 each and I could only click them down in a few minutes without a chance of winning, nothing! The first welcome bonus could not be cancelled, you have to write an email, where is there something else please? The chat support (Luke) only unfriendly and zero interest, they are only interested in deposits, but there is no customer support!!! Dear Casino Guru Team, you should definitely check out this casino again, as the 8.2 rating is at least double what this casino deserves. Please protect the players from such casinos. It may be that your rating was a long time ago, but please take a closer look.
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  • everything was negative, you lose the desire to continue playing in online casinos
Automatic translation:
2 years agoOriginalTranslation
I played with the welcome bonus and it went quite well, good winnings and played up from €175 to €700. Suddenly no more free spins, 2 scatters all the time, no more big wins. As if a lever had been thrown. I was only allowed to click down the €700. Of course on different slots, I had tried everything, but without a chance. Everyone should form their own opinion on this now, but it's not the first time I've experienced this in a casino. I always avoid these casinos. It's a shame because the game selection is a dream.
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  • game selection
Automatic translation:
2 years agoOriginalTranslation
Played two deposits of €100 each with a welcome bonus. I had never lost €200 so quickly, in any online casino like in Bitdreams, that's an absolute cheek. You have no chance of winning, you can only click down your credit and that with every slot! And the best thing is, of course, the chat support is not available, what a miracle. I advise everyone against this casino, rather go out with the family with the money, you get a lot more out of it. Was a lesson for me too
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  • there is nothing
Automatic translation:
Bitdreams Casino
2 years ago
Dear Aviel75,
Thank you for your honest review, your feedback is important to us by which we can only improve.
We are sorry to hear that your experience with our casino so far was not as you expected.

Firstly, we would like to apologise that you did not have a chance to contact our friendly customer support on live chat. Due to the large numbers of chats that we have daily, there might be small delays in connecting with real support, but you can always send us your queries via e-mail.

We are really sorry to read that you haven't won anything lately.
With gambling there are always two possible outcomes: Either you are lucky or you're not.
We are really sorry to hear that you have been rather unlucky recently. You should never play just for the money but rather for entertainment purposes.

If you would like to share with us more feedback we kindly ask you to contact our friendly support via email (support@bitdreams.com) or live chat. We can assure you that we will assist you with pleasure.

We would like to take this opportunity and we wish you the best of luck with your future journey with us.

Kind Regards,
Bitdreams Team
2 years agoOriginalTranslation
Unfortunately, I cannot recommend this casino more highly. Two deposits of €100 each, the slots swallow the money with no chance of winning. The support uninterested, not accommodating like many other casinos that offer free spins or cash bonuses that want customer satisfaction and keep customers. Skycrown is NOT interested in customers, only deposits.
  • unfortunately there is nothing
Automatic translation:
Skycrown Casino
2 years ago
Dear Aviel75,

Thank you for taking the time to give us your feedback.

We are sorry to hear about your negative experience with us.

Unfortunately, there is no way to influence the win as it is a fully automated process, controlled by a computer program and mostly determined by luck.

Customer satisfaction is our top priority and we are truly sorry that you were not shown that.
While we would love the opportunity to regain your trust, we understand how frustrated you must be. We sincerely apologize for any inconvenience we have caused you.

Kind regards,
Skycrown Casino Team
2 years agoOriginalTranslation
This casino doesn't deserve one star, made a deposit, didn't receive a welcome bonus despite entering a code and then nobody was available from the live chat either. I was then able to click down the €100 in a few minutes without a chance of winning.
  • everything, even the site does not work properly, see promotions
Automatic translation:
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