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PlayGrand Casino Review

Players from Virginia Not Accepted
8.2 Rating
Very Good
Reputation
Players from Virginia Not Accepted
Very Good
Reputation
This review was last updated: 2019-07-17T00:00Z  

We've thoroughly reviewed PlayGrand Casino and gave it a very good reputation rating, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because PlayGrand Casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, PlayGrand Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 813 black points in total, out of which 813 come from related casinos. You can find more information about all of the complaints and black points below.

Warning: PlayGrand Casino has a win limit of €250,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Based on all of the information mentioned in this review, we can conclusively say that PlayGrand Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

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Residents from
Virginia
Not accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English (+4)
Live Chat
Language
English (+4)
Email Support
Language
English (+4)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Owner
White Hat Gaming
Established
2000
Withdrawal limit
€40,000  per month
Licensing Authorities
Sweden
Perfect
United Kingdom
Perfect
Malta
Perfect
Interesting Facts
  • The maximum payout on games is €250,000 (except progressive jackpot)
  • Small casino popular in United Kingdom
Positives
  • Option to show RTP of all games
  • Extensive collection of games from multiple providers
  • Above average withdrawal limit
  • Extensive collection of live dealer games
Negatives
  • Currency added to casino account automatically based on player’s country

Complaints about PlayGrand Casino and related casinos (2)

We have conducted extensive research on the web and as a result we have found following 2 complaints on PlayGrand Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give PlayGrand Casino a Very Good reputation.

Very Good Casino Reputation
Complaints on related 21 Casino (Same management)
Delayed payment, status unknown
Black points: 100 (50 for this casino)
The account was under the investigation without a relevant reason given to the player.
The player, Bouranga, requested a withdrawal of €100 that they won from a bonus with free spins. The withdrawal was denied and the reason the casino provided was that the player's account was under the investigation. Bouranga said that twelve weeks is a long time to wait for an update on the account. There is no further information on this case and it remains unresolved.
 
This complaint is from 9/2018
Disputed amount: €100 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related FruityCasa Casino (Same management)
No reaction, good regulator
Black points: 1527 (763 for this casino)
The player's withdrawal request was reversed.
The player requested a withdrawal of €9,000 but about a week later, the casino reversed it without any explanation except that their account was under the review. Ever since then, there is no further information available.
 
This complaint is from 11/2018
Disputed amount: €9,000 (real money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

PlayGrand Casino Bonus

8.2
/10
Very Good Casino reputation reputation

1st Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: €10
  • Wagering requirements: 35x bonus
  • Maximal bet: €5
  • You should get this bonus almost INSTANTLY
  • 18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt). Spins on specified games only. Bonus money is separate to Cash funds; subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms Apply. BeGambleAware.org
 
  • Available for following countries:
8.2
/10
Very Good Casino reputation reputation

1st Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: €10
  • Wagering requirements: 35x bonus
  • Maximal bet: €5
  • You should get this bonus almost INSTANTLY
  • New players only
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • Bonus is valid for 30 days
  • Unused free spins expire after 10 days
  • Spins on specified games only
  • Only bonus funds count towards wagering requirement
 
  • Restricted countries:
8.2
/10
Very Good Casino reputation reputation

1st Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: 100 kr
  • Wagering requirements: 35x bonus
  • Maximal bet: 50 kr
  • You should get this bonus almost INSTANTLY
  • 18+ One bonus offer per new player. The minimum deposit is 100 SEK. The maximum allowed bet with the bonus is 50 SEK. The bonus gives 100% up to 3000 SEK + 30 spins on Reactoonz- must be used within 60 days. The wagering requirement is x35 bonus. Full terms apply. Stodlinjen.se
 
  • Available for following countries:
8.2
/10
Very Good Casino reputation reputation

2nd Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: €10
  • Wagering requirements: 35x bonus
  • Maximal bet: €5
  • You should get this bonus almost INSTANTLY
  • 18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt). Spins on specified games only. Bonus money is separate to Cash funds; subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms Apply. BeGambleAware.org
 
  • Available for following countries:
8.2
/10
Very Good Casino reputation reputation

3rd Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: €10
  • Wagering requirements: 35x bonus
  • Maximal bet: €5
  • You should get this bonus almost INSTANTLY
  • 18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt). Spins on specified games only. Bonus money is separate to Cash funds; subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms Apply. BeGambleAware.org
 
  • Available for following countries:
8.2
/10
Very Good Casino reputation reputation

3rd Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: €10
  • Wagering requirements: 35x bonus
  • Maximal bet: €5
  • You should get this bonus almost INSTANTLY
  • New players only
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • Bonus is valid for 30 days
  • Unused free spins expire after 10 days
  • Spins on specified games only
  • Only bonus funds count towards wagering requirement
  • 18+, www.begambleaware.org
 
  • Restricted countries:

PlayGrand Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Neteller Neteller -
No Fee
€10 - ?
No Fee
-
Skrill Skrill -
No Fee
€10 - ?
No Fee
-
PaySafeCard PaySafeCard -
No Fee
Not Available -
Master Card Master Card -
No Fee
€10 - ?
No Fee
-
VISA VISA -
No Fee
€10 - ?
No Fee
-
SOFORT Überweisung SOFORT Überweisung - - -
Giropay Giropay - - -
Trustly Trustly - - -
Maestro Maestro -
No Fee
€10 - ?
No Fee
-
Bank transfer Bank transfer -
No Fee
€10 - ?
No Fee
-
Boku Boku - - -
Interac Interac - - -

PlayGrand Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

PlayGrand Casino Game providers

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8.2/10
Very Good Reputation
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