Home Online Casinos PlayGrand Casino Review

PlayGrand Casino Review

Players from Virginia Not Accepted
9.1 Reputation
rating
Perfect
Reputation
Players from Virginia Not Accepted
Perfect
Reputation
Author: Matej Novota | This review was last updated: 2020-05-01T00:00Z  

We've thoroughly reviewed PlayGrand Casino and gave it a perfect reputation rating, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. PlayGrand Casino is related to other online casinos listed below and its rating is also positively influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, PlayGrand Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 60 black points in total, out of which 60 come from related casinos. You can find more information about all of the complaints and black points below.

Warning: PlayGrand Casino has a win limit of €250,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Based on all of the information mentioned in this review and our perfect reputation rating of this casino, we can conclusively say that PlayGrand Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

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Residents from
Virginia
Not accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English (+3)
Live Chat
Language
English (+3)
Email Support
Language
English (+3)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Owner
White Hat Gaming
Established
2015
Withdrawal limit
€40,000  per month
Licensing Authorities
Sweden
Perfect
United Kingdom
Perfect
Malta
Perfect
Interesting Facts
  • The maximum payout on games is €250,000 (except progressive jackpot)
  • Small casino popular in Europe
Positives
  • Option to show RTP of all games
  • Extensive collection of games from multiple providers
  • Good monthly withdrawal limits
  • Live dealer games are available
  • Live chat support is available 24/7
Negatives
  • Currency added to casino account automatically based on player’s country

Complaints about PlayGrand Casino and related casinos (2)

We have conducted extensive research on the web and as a result we have found following 2 complaints on PlayGrand Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give PlayGrand Casino a Perfect reputation.

Perfect Casino Reputation
Complaints on related 21 Casino (Same management)
Delayed payment, status unknown
Black points: 100 (50 for this casino)
The account was under the investigation without a relevant reason given to the player.
The player, Bouranga, requested a withdrawal of €100 that they won from a bonus with free spins. The withdrawal was denied and the reason the casino provided was that the player's account was under the investigation. Bouranga said that twelve weeks is a long time to wait for an update on the account. There is no further information on this case and it remains unresolved.
 
This complaint is from 9/2018
Disputed amount: €100 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related FruityCasa Casino (Same management)
No reaction, good regulator
Black points: 20 (10 for this casino)
The player's withdrawal request was reversed.
The player requested a withdrawal of €9,000 but about a week later, the casino reversed it without any explanation except that their account was under the review. Ever since then, there is no further information available.
 
This complaint is from 11/2018
Disputed amount: €9,000 (real money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

PlayGrand Casino Bonus

9.1
/10
Perfect Casino reputation reputation

Registration No Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Value per spin: €0.1
  • Wagering requirements: 35x
  • You should get this bonus relatively FAST
  • Maximal cashout: Can$100
  • New players only
  • Unused free spins expire after 10 days
  • The player has to make a deposit before they start wagering the winnings from free spins
  • The maximum bet allowed while the welcome bonus is in play is €5/£5/$5/kr50
 
  • Available for following countries:
9.1
/10
Perfect Casino reputation reputation

1st Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: £10
  • Value per spin: £0.1
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: £5
  • You should get this bonus almost INSTANTLY
  • New players only
  • Full Terms apply
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • Bonus is valid for 30 days
  • Unused free spins expire after 10 days
  • 18+, www.begambleaware.org
 
  • Available for following countries:
9.1
/10
Perfect Casino reputation reputation

1st Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: Can$10
  • Value per spin: €0.1
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: Can$5 or 10% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • New players only
  • 18+, rgf.org.mt (Responsible Gaming Foundation)
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • Bonus is valid for 30 days
  • Unused free spins expire after 10 days
 
  • Available for following countries:
9.1
/10
Perfect Casino reputation reputation

1st Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: 100 kr
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: 50 kr or 10% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • Welcome offer is valid for new players only who have not accepted a welcome offer bonus from any other casino on White Hat Gaming network
  • 18+ One bonus offer per new player. The minimum deposit is 100 SEK. The maximum allowed bet with the bonus is 50 SEK. The bonus gives 100% up to 3000 SEK + 30 spins on Reactoonz- must be used within 60 days. The wagering requirement is x35 bonus. Full terms apply. Stodlinjen.se
 
  • Available for following countries:
9.1
/10
Perfect Casino reputation reputation

2nd Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: Can$10
  • Value per spin: €0.1
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: Can$5 or 10% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • Unused free spins expire after 10 days
  • 18+, rgf.org.mt (Responsible Gaming Foundation)
  • New Players Only
  • Deposits made via Neteller and Skrill are not valid for this promotion
 
  • Available for following countries:
9.1
/10
Perfect Casino reputation reputation

2nd Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: £10
  • Value per spin: £0.1
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: £5
  • You should get this bonus almost INSTANTLY
  • 18+, www.begambleaware.org
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • Full Terms apply
  • Unused free spins expire after 10 days
 
  • Available for following countries:
9.1
/10
Perfect Casino reputation reputation

3rd Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: £10
  • Value per spin: £0.1
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: £5
  • You should get this bonus almost INSTANTLY
  • 18+, www.begambleaware.org
  • Full Terms apply
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • Unused free spins expire after 10 days
 
  • Available for following countries:
9.1
/10
Perfect Casino reputation reputation

3rd Deposit Bonus - PlayGrand Casino

Not Available in Virginia
  • Minimal deposit: Can$10
  • Value per spin: €0.1
  • Wagering requirements: 35x (bonus + deposit)
  • Maximal bet: Can$5 or 10% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • 18+, rgf.org.mt (Responsible Gaming Foundation)
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • Bonus is valid for 30 days
  • Unused free spins expire after 10 days
 
  • Available for following countries:

PlayGrand Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Neteller Neteller Can$10 - ?
No Fee
£10 - ?
No Fee
-
Skrill Skrill Can$10 - ?
No Fee
£10 - ?
No Fee
-
PaySafeCard PaySafeCard Can$10 - ?
No Fee
Not Available -
EntroPay EntroPay €10 - ?
Not Available -
Mastercard Mastercard Can$10 - ?
No Fee
£10 - ?
No Fee
-
VISA VISA Can$10 - ?
No Fee
£10 - ?
No Fee
-
SOFORT Überweisung SOFORT Überweisung €10 - ?
Not Available -
Giropay Giropay - - -
PayPal PayPal £10 - ?
£10 - ?
-
Trustly Trustly £10 - ?
£10 - ?
-
Maestro Maestro £10 - ?
No Fee
£10 - ?
No Fee
-
Bank transfer Bank transfer Can$10 - ?
No Fee
Can$10 - ?
No Fee
-
Boku Boku £10 - ?
Not Available -
Interac e-Transfer Interac e-Transfer Can$10 - ?
Not Available -
Klarna Klarna €10 - ?
Not Available -
Rapid Transfer Rapid Transfer €10 - ?
Not Available -
Interac Interac Can$10 - ?
Not Available -
SEPA SEPA €10 - ?
Not Available -

PlayGrand Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

PlayGrand Casino Game providers

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