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NetBet Casino Review

Players from Virginia Not Accepted
7.8 Rating
Good
Reputation
Players from Virginia Not Accepted
Good
Reputation
This review was last updated: 2019-11-06T00:00Z  

We've thoroughly reviewed NetBet Casino and gave it a good reputation rating. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because NetBet Casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, NetBet Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 7 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 244 black points in total, out of which 59 come from related casinos. You can find more information about all of the complaints and black points below.

NetBet Casino has a big number of resolved player complaints that are not listed below. We don't display these, as they have been successfully resolved by the casino, but you should keep them in mind, as they probably wouldn't even exist if everything worked as it should.

NetBet Casino is a good online casino. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting a very good or perfect reputation rating from us. Even despite that, you can expect this casino to be a good place to play at.

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Residents from
Virginia
Not accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English (+6)
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus
Not available
Deposit Bonus
Not available
Owner
NetBet Enterprises Ltd
Established
2001
Withdrawal limit
Not Limited
Licensing Authority
Malta
Perfect
Interesting Facts
Positives
  • Good selection of game providers
  • Casino accepts players from many countries
  • Live dealer games are available
  • Unlimited withdrawals
Negatives
  • Live chat support is not available 24/7
  • Company focuses on sports betting rather than the casino

Complaints about NetBet Casino and related casinos (11)

We have conducted extensive research on the web and as a result we have found following 11 complaints on NetBet Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give NetBet Casino a Good reputation.

Good Casino Reputation
Direct complaints about NetBet Casino
Uncertain case, good regulator
Black points: 53
Harley's account was closed because she was accused by the casino of providing fake documents for verification.
Harley, from the UK, requested a withdrawal but it was denied and her account was closed. The casino asked her to provide documents for verification and after she did so, they told her that her account was closed permanently. They told Harley that her documents were fake and not illegible. Harley was confused and unhappy about the result and maintained that it is the casino who was looking for a reason not to pay her the winning. This case is very confusing and strange where the player's account was closed before she sent the documents for verification. The case is still unresolved.
 
This complaint is from 10/2016
Disputed amount: £390 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 36
Sundeep was accused by the casino of a duplicate account without any valid proof.
The player, Sandeep, made a deposit, accepted a bonus, won, and requested a withdrawal of €2,673. The casino asked him for some documents for verification and informed him that they would have to use a different payment method for a payout than he used for the deposit, the wire transfer. When all Sandeep's documents were provided to the casino, they accused him of a duplicate account. Sundeep disagreed and said that it was the casino who was making up false accusations. There is no further information on this case.
 
This complaint is from 4/2015
Disputed amount: €2,673 (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 24
Zachary was accused of owning a fake account and it was closed right away.
Zachary, a player from the UK, said that his account, where he had £500 left, was closed without any relevant reason given. The casino asked him for documents for verification and after he sent those, he received an update from them. It stated that his account was one of the 200 fake accounts that their system detected and was created automatically with randomly generated names and addresses in order to take an advantage of their promotion. Zachary felt disappointed after he received this information and this case remains open and unresolved.
 
This complaint is from 12/2016
Disputed amount: £500 (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 7
Jessica's account was permanently closed without any relevant reason provided by the casino.
Jessica from Germany was a devoted player of the casino with a verified account and only a good experience. After some time, her account was blocked and she was asked to verify some information via phone call. Even though her account was successfully verified, it was still blocked. The casino declared that their fraud management reviewed her account again and all the details of her case confirmed that it should stay blocked. Jessica was unhappy with the result and asked the casino for more thorough proofs of the accusation. The case remains unresolved.
 
This complaint is from 3/2017
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 3
The player's account was closed and reopened, but they lost their funds left on it.
The player submitted a withdrawal request and found out through a live chat that their account had been under the investigation of a payment agent. According to an Askgamblers representative, who had the honor to communicate with the casino, informed the player that they didn't fulfill the wagering requirements of the bonus. Although the player claimed that since the account was blocked due to the investigation, they didn't get the chance to do so. After the casino reopened the player's account, the bonus was already expired.
 
This complaint is from 6/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 0
The casino denied Ruth's withdrawal due to the terms and conditions being breached.
Ruth became a devoted player because she really liked the various games and the bonus that the casino had to offer. After she used one of the bonuses and won money, her withdrawal was denied. The casino claimed that she had used a Martingale strategy, which meant that she doubled her bets after losing. The ThePOGG representative tried to help Ruth but wasn't able to. The casino responded to their messages but wouldn't provide any sufficient proof about the terms and conditions being breached. This case remains open and unresolved.
 
This complaint is from 6/2013
Disputed amount: ?? (bonus money)
Read more on: thepogg.com
Read more
Uncertain case, good regulator
Black points: 0
The player was accused of three different things without any proof from the casino.
Patrick complained about getting his winning of £7,333 denied due to the accusation of a double account. Later on, the casino answered the complaint on Askgamblers where they stated that the player used a Martingale betting strategy or a software endowed with artificial intelligence that was also used on a different player's account. Patrick disagreed with the casino's decision and insisted on to receive his winning. The casino met him halfway when they proposed to him that they would pay him if he would send them documents for verification and finished the wagering requirements. This case is full of accusations without any proof from the casino and ironically, the player was the one that was supposed to send the proof. This case is still unresolved.
 
This complaint is from 4/2013
Disputed amount: £7,333 (bonus money)
Read more on: askgamblers.com
Read more
Show 6 similiar complaints with 70 black points in total
Delayed payment, status unknown
Black points: 39
The player's account was closed including with his funds without a relevant proof.
Elliso, from Marocco, had been a devoted player of the casino for about two years. He made two withdrawal requests in the amount of around €511. The withdrawal was delayed and later on, they closed his account with all the funds he had there. He was trying to gain his money back, but he's being unsuccessful. There is no update on this case.
 
This complaint is from 6/2015
Disputed amount: €511 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 23
The casino denied the player's withdrawal without any reason given.
The player requested a withdrawal of £720 and sent all the needed documents for verification. The casino declined the player's withdrawal without any relevant reason. There is no update on this case ever since.
 
This complaint is from 5/2014
Disputed amount: £720 (real money)
Read more on: askgamblers.com
Read more
Show 1 similiar complaints with 23 black points in total
Complaints on related Casino 777 (Same affiliate)
Insufficient evidence from casino
Black points: 1976 (58 for this casino)
The player's deposits and funds were confiscated due to an accusation of fraud.
The player requested a withdrawal and sent all the documents needed for verification but since it was delayed, he posted a complaint. Shortly after that, he received a phone call where he was informed everything was ok and he should receive the payment in 4-5 days. Two days later, he was informed he didn't pass the document verification and was accused of fraud. His deposits had been voided, the winnings obtained were canceled and his account was closed. After this accusation, the player decided to submit a complaint to the Belgium Gambling Commission. There is no further information regarding this complaint and it remained unresolved.
 
This complaint is from 8/2016
Disputed amount: €3,600 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 38 (1 for this casino)
The player's account was blocked due to failed document verification.
The player, Milsaka, requested a withdrawal and sent all the documents needed for verification. A few days later, his account was blocked and he learned that he didn't pass the account verification and his funds would be confiscated. The casino never responded to his complaint nor provided any evidence to prove their accusations. No further update is available and the complaint remains unresolved.
 
This complaint is from 12/2014
Disputed amount: €600 (bonus money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

NetBet Casino Bonus

7.8
/10
Good Casino reputation reputation

1st Deposit Bonus - NetBet Casino

Not Available in Virginia
  • Minimal deposit: $10
  • Wagering requirements: 30x bonus
  • Maximal bet: 29% of starting bonus value
  • You should get this bonus relatively FAST
  • New players only
  • Full Terms apply
  • 18+, rgf.org.mt (Responsible Gaming Foundation)
  • Deposits made via Neteller and Skrill are not valid for this promotion
  • Bonus is valid for 7 days
  • All winnings received from free spins must be wagered 50 times
 
  • Available for following countries:
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NetBet Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Skrill Skrill $10 - $4,000
$10 - Unlimited
2 - 4 days
Neteller Neteller $10 - $5,000
$10 - Unlimited
2 - 4 days
PaySafeCard PaySafeCard $10 - $250
Not Available -
ecoPayz ecoPayz $10 - $10,000
$10 - $10,000
2 - 4 days
VISA VISA $10 - $900
$10 - Unlimited
4 - 8 days
Master Card Master Card $10 - $900
$10 - Unlimited
4 - 8 days
Giropay Giropay $10 - $4,000
Not Available -
InstaDebit InstaDebit $10 - $5,000
Not Available -
EuTeller EuTeller $10 - $5,000
Not Available -
Trustly Trustly $10 - $5,000
$10 - $5,000
4 - 12 days
WebMoney WebMoney $10 - $1,000
Not Available -
Boleto Bancario Boleto Bancario $10 - $5,000
Not Available -
AstroPay AstroPay $10 - $900
Not Available -
wire-transfer wire-transfer -
$10 - Unlimited
4 - 12 days
Boku Boku $10 - $5,000
Not Available -
Bank wire Bank wire -
Not Available -
Fast Bank Transfer Fast Bank Transfer $10 - $10,000
Not Available -

NetBet Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

NetBet Casino Game providers

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