We've thoroughly reviewed mr.play Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because mr.play Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
According to our research and estimates, mr.play Casino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We have found no relevant complaints about this casino.
There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.
Based on all of the information mentioned in this review, we can conclusively say that mr.play Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.
Browse all bonuses offered by mr.play Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(10)
User reviews of mr.play Casino
This is a place to share experience with mr.play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Terrible casino.. the games are all good lots of selection and stuff . But when it's time to cash out .. good luck I have 7000 waiting I went thru all there ridiculous steps for nothing I got frustrated running all over trying to put everything together I started playing the 7000 like a degen but hit even bigger now I got alot more in top in the max cash out after seeing the trust pilot reviews on this casino im not even gunna bother. They don't pay big wins
Good selection of games
Support was helpful until I got all the documents then they ran outta excuses
Depos fast
They don't pay
It's shady site
Slow and glitchy
Support sucks after they are done making up shit to stall u
They shut down account for no reason
Verification is long a drawn out
Games shut down if it's paying to much even tho they themselves wont pay
Shitty bonuses
mr.play Casino
Dear stevetemple8888,
Thank you for your feedback.
We are sorry to hear that your experience with us was not satisfactory. We strive to provide the best possible service to our customers, and it sounds like we did not in this instance. We appreciate your feedback and we take the opportunity to improve and provide the best experience. We understand the issue was settled and we look forward to continue our relationship.
I've been playing at this casino for a long time, I'm a platinum VIP and couldn't really complain, everything's great. The personal VIP support agent hasn't been there for a few weeks, and nothing has really worked since then. Got 20 free spins for free, I was able to play 8 of them, then an error message came up, I reported it in the chat, they wanted to pass it on to the technical department and now I've been waiting for a reply for 8 weeks. Even after several inquiries in the live chat, I only get the message that the department is still working on it. I feel a bit cheated and meanwhile I'm also a bit angry about the meanwhile super bad support staff!
Spiele schon sehr lange in diesem Casino, bin platin VIP und konnte mich eigentlich nicht beschweren, alles top. Seit einigen Wochen ist der persönliche VIP Support agent aber nicht mehr da, seitdem funktioniert wirklich garnichts mehr. Hab 20 freispiele geschenkt bekommen, davon konnte ich 8 spielen, dann kam eine Error Meldung, habe das im Chat gemeldet, dieser wollte das an die technische Abteilung weitergeben und nun warte ich schon seit 8 Wochen auf eine Rückantwort. Auch nach mehreren Nachfragen im live Chat bekomme ich nur gesagt, die Abteilung bearbeitet das noch. Fühle mich etwas veräppelt und bin mittlerweile auch etwas erbost über die mittlerweile mega schlechten Support Mitarbeiter!
The site is slow and takes time to load, it feels like it will fall apart in one moment, but other then this, generally it is ok, but really nothing special..
Worst casino, which should definitely not be recommended here. The bonus is forced upon you and you cannot delete it. The profits are also zero. Dear Casino Guru Team, do you still test at all or do you let the positive test results pay you well??? Impossible your rating and recommendation.
Schlechteste Casino, welches hier definitiv nicht empfohlen werden sollte. Man bekommt den Bonus aufgezwungen und kann ihn nicht löschen. Die Gewinne sind auch gleich Null. Liebes Casino Guru Team, testet ihr überhaupt noch oder lasst ihr euch die positiven Test Ergebnisse gut bezahlen??? Unmöglich eure Bewertung und Empfehlung.
the loading time is terrible. the design is so crowded and full of elements.
good thing they have a a few slots i enjoyed playing.
withdrawal limit is annoying
long loading time
withdrawal limit
Safety Index explained
Safety Index of mr.play Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of mr.play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
19 Dec 2021
Complaints about related Plaza Royal Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
12 May 2021
Complaints about related Vegasland Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
14 Feb 2023
Complaints about related Regent Play Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
06 May 2020
Complaints about related ZetBet Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
03 Apr 2023
Show more complaints (+13)
Discussion
mr.play Casino Discussion
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Payment methods
mr.play Casino payment methods
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