Licensed in Malta and established in 2013, Mr. Ringo Casino is open to most countries around the world. Besides casino games, Mr. Ringo also offers its players a sportsbook where they can bet on a variety of sports.
Mr. Ringo casino has not been around very long on the online casino scene. It was launched in 2015, but it’s already well on its way to becoming one of the more popular casinos. Run by Star World Limited Casinos and based in Malta, Mr. Ringo is mixture of a virtual casino, a live casino, and a sports betting site, with each being equally noteworthy.
Besides casino games, Mr. Ringo offers their players a sportsbook where they can bet on a variety of sports. Mr. Ringo has held a license issued by the Malta Gaming Authority since it was launched online. The license certificate issued by Curacao is used for their sports betting offer. The website is available in 9 different languages , including English, German, Turkish, Russian, and others (including 3 languages of Nordic countries).
You can contact Mr. Ringo support through email and live chat. One problem with support here, though, is that the office is only open from 11:00 AM to 7:00 PM CET, but its big advantage is that it is available in all of the languages supported on the website. In comparison to most online casinos, this is a rather small window for reaching live chat, which is the preference of many players. You can also browse through the FAQ section to see if your question has already been answered there.
As you can see below, despite the fact that this casino has been operating for just three years, there are many legitimate complaints in online discussions.
Almost all of them are about very slow and unfair withdrawal processes. If you are lucky, you will receive your payment - just be prepared for a long wait (often more than three weeks). But there are still more and more cases coming, with players not receiving their withdrawals, especially if that withdrawal exceeds a higher amount.
Players are complaining about locked accounts, blamed on “suspicious” or “group” playing. This is not just a problem of the casino either - we found many similar complaints about sports betting at Mr. Ringo. The problem is the same - unfairly blaming players, and the closure of their account in the case of higher withdrawals.
The time usually required for approval of your withdrawal request at Mr. Ringo casino is 72 hours. The subsequent payment period varies based on the method that you choose, but according to the casino it ranges somewhere between 1 - 3 days. Unfortunately, according to the very high number of complaints, this seems to be untrue. Based on players’ experiences, they seem to be waiting for their withdrawals for weeks, and on many occasions, for months.
The maximum withdrawal limit is $2,000 per day, the financial strength of this casino should be big enough to support even bigger withdrawals. However the reality is different.
At Mr. Ringo, you can receive 4 welcome deposit bonuses.
1. 150% bonus for your first deposit up to 450 €
2. 100% bonus for your first deposit up to 300 €
3. 100% bonus for your first deposit up to 300 €
4. 50% bonus for your first deposit up to 150 €
The maximum amount that can be withdrawn from a bonus is €2000. All bonuses have to be wagered 35 times before a withdrawal request can be made. Mr. Ringo limits the maximum bet per game from the bonus amount to €5.
The casino also reserves the right to remove all bonuses and winnings from a player's account, if the following games have been played during an active bonus: all table games, live casino games, jackpots games, and any of the following slot games: Champion Of The Track, Lucky Angler, Big Bang, Aliens, Devil's Delight, Relic Raiders, Robin Hood, The Wishmaster, Eggomatic, Scrooged, Dead or Alive and Tower Quest.
As you can see, Mr. Ringo casino has some huge problems with the payment of withdrawals, which makes this casino untrustworthy. Some of payments are slow, but many of them were never paid at all. Be aware of that, and our recommendation that you should choose some better, more trustworthy casino for your online play. To search for somewhere else, use the filter on our CasinoGuru website.
The virtual casino games are top notch, thanks to suppliers like Microgaming, NetEnt, NextGen, Play ‘n GO and others, who are known for their quality graphics and games. Its selection is extensive, including everything an online gambler could want, from the big-budget Jurassic Jackpot and Immortal Romance, to the popular Gemix and Forsaken Kingdom.
Mr Ringo Casino’s live gaming section is a little unusual, because it uses NetEnt live casino, instead of the more common Playtech or Evolution. It’s a welcome change - the casino room is refreshingly stylish and contemporary, and has cool features including a live chat function that allows you to converse with both the dealer and fellow players. Live games include for example Roulette, Baccarat, Blackjack and many others. The same games can also be found in the Table Games section.
The majority of Mr. Ringo Casino’s casino games are available to mobile players, including live dealer games. Players can access these games and mobile slots directly through their mobile browser on iOS and Android. No download is required.