Mr Green is another online casino with an excellent reputation, especially when we consider the considerable number of players. Players with mobile devices powered by Android or iOS can download a dedicated mobile casino application. Players from selected countries can also claim free spins no deposit upon registering their account.
Mr. Green has been operating since 2008, and we dare to say that since then they have fought their way to be recognised among the best in the market. This is confirmed by several awards, which the casino can rightly be proud of - for example, the award from 2016 for the Best Mobile Casino in the World, and in 2013, 2014 and 2015 for the Best Online Casino overall. All prizes were awarded by the International Gaming Awards.
The casino’s owner is Mr. Green Ltd Casinos, a company licensed in Malta as well as in the UK.
The number of visits to the casino website can be considered to be particularly high. A considerable share of visitors are European residents - mostly from the UK, Poland, Germany, or from the Nordic countries. Mr. Green casino has also adapted its language availability to reflect this diverse base of users. Currently you can choose from 8 languages besides English, including German, Czech and Polish among others.
But what is really behind all this success? In addition to respect for the principles of fair gambling, which we’ll cover in more detail in the next section of this review, the casino’s clever marketing strategy has clearly also had a role to play. It is based on a mysterious gentleman named Mr. Green, who was able to work his way up from an orphanage to the highest echelons of society. This honest and fair gentleman, who considers his employees and players as members of his extended family, enjoys life's pleasures - but rarely likes to be the center of attention. That's why you'll never see his face, which is always covered by his green hat. We consider the whole creation of the character of Mr. Green and his story to be a smart marketing plan which can, and does attract new players to this casino.
The Mr. Green casino website looks very modern and the layout is clear. Right on the home page menu you’llfind the sport betting section, which gives you the opportunity to bet on sports without the need to create a second account. Part of Mr. Green’s website is also a blog, although it serves primarily as a channel for marketing new promotions and bonuses. For example, you can win a brand new TV, financial rewards, or bonuses.
As for the casino’s customer support, there are 3 channels open to you – email, phone communication, but also live chat, which is available even for unregistered players.
We consider the online reputation of Mr. Green casino to be particularly strong, given the high number of players. Another positive is that even if a complaint occurs, the casino reacts to it immediately in a particularly friendly, gentle and welcoming way.
We do not consider any of the complaints we found sufficiently justified to decrease our reputation rating of Mr. Green. Most of the complaints are related to the strict conditions of the withdrawal verification process. You will need a copy of your ID card, your passport and/or your driving license. But this is a standard procedure which is also used by most other casinos. Nevertheless, patience is a virtue when it comes to the process of withdrawal verification.
The declared time needed to approve your withdrawal request is 12-24 hours. If everything is OK and you provide all the required documents, normally you will get your money within 3 days.
The maximum withdrawal limit is 10 000€ per month. In addition to conventional payment methods as Skrill or Neteller, you can also choose other payment methods like ClickandBuy.
First of all we have to say, that bonuses offered by Mr. Green are different for almost every country, which we consider to be somewhat confusing. We would prefer a unification of bonuses for all countries, so players face the same bonus terms, wherever they live.
Mr. Green does not offer any regular no deposit bonuses for any of its accepted countries. But after making your first deposit of at least 20€, you can claim a bonus which consists of 2 parts. The first one is a 100% bonus up to 100€, then the second consists of 200 free spins on Starburst, which will be released gradually. The first 100 free spins will be credited immediately, followed by another 100 credited at 20 free spins per day for a period of 5 days. The value of one spin is 0,10€, and the value of the wagering requirement in both bonuses is set at 35x. This condition applies just to the bonus (winnings in case of the free spins), and not to bonus + deposit. Bets in games like Video Poker, any type of Roulette, any type of Blackjack and any other table games, will not count towards the wagering requirement.
Players from some other countries get 100 free spins at a rate of 5 free spins per day over 20 days, after the first deposit of at least 20€ has been made. Players can qualify for more free spins by completing certain missions, which they receive by email. The value of the wagering requirements on these bonuses is 25x, and after fulfilling all the conditions you can get an incredible 420 free spins, an offer that far exceeds similar bonuses at other casinos.
In addition to the first deposit bonus and the free spins, you can also get a welcome package consisting of another 3 bonuses from your second to fourth deposit at 50% up to 50€, 25% up to 100€ and 125% up to 100€ respectively. The values of wagering requirements may vary according to the country you are based in, and these are displayed in your casino account for reference. There are no maximum bet or withdrawal limits in the bonus terms, and neither will you find any clause about removal of bonuses on suspicion of abuse. For this reason, the offered bonuses have a higher value for new players, in comparison to the bonuses offered by other casinos.
The terms and conditions of Mr. Green are clear, and we haven’t found any problematic clauses. Likewise, in our research we have not found any reference to this casino attempting to abuse any of its clauses. Just be aware of the inactive account clause, which stipulates that inactive accounts may be charged a monthly fee of 5€.
Because of all these facts, we have awarded Mr. Green casino a very positive rating. It offers a nice combination of a wide games selection and fair treatment of its players, and you do not have to worry about cancelled withdrawals without a valid reason. Some players may be also interested in downloading the mobile app to their phone or tablet - regardless of whether you are using an Android or iOS. If your mobile device has a different operating system or if you prefer the option to play games without downloading any software, the mobile website offers the perfect alternative.
Games are clearly divided into individual categories, for example ‘Best Rated’, or ‘New’. It’s also possible to select games according to type, with a wide range of games for slot machines lovers, but also for blackjack and roulette fans. At Mr. Green you will also find live games, as well as slot machines with the possibility of winning progressive jackpots.
Mr. Green offers you games from several famous developers, including Microgaming, NetEnt, Betsoft, and NextGen.