Meridianbet Casino - Player account has been blocked.

Dear Sir,

I registered with this casino with email address ridwanmanz@hotmail.com , before make any deposit this casino asked me for account verifications asked some documents needed, then i send my documents needed , and wait for awhile minutes my account was verified, then i deposit money to this casino ,For several hours i play with this casino its okay, but suddenly i kicked out from the casino, when i try log in i cant access even when i try to reset my password this casino announce with alert....here i send my printscreenshoot evidences, i have balance in my account arround $286, please sir, help me fix this problem , i already emailed this casino till now not get respond .

Regard

Ridwan triatmo

Dear Ridwan,

Thank you for submitting your complaint through our website. I am sorry to hear about your troubles. Could you please answer a few questions for me, so that I can fully understand this issue? Did you claim any bonuses in this casino? If yes, could you please specify which bonus it was? Also, have you ever received an email from the casino regarding this issue? If yes, could you please forward it to me? Sometimes it is possible that casino emails end up in the spam folder, so please check there, too. Thank you in advance for your reply.

Kind regards,

Satrio

Dear Ridwan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.