Casino Malina treats their players very well. It features lots of slots and live chat. We hope this will stay the same in future. Because this casino has been on the market for less than a year, we will be watching this casino closely, and decide at a later stage whether we can or cannot definitely recommend this casino.
In 2016 Araxio Development N.V. launched not just one online casino, but as many as three. All three casinos are licensed in Curacao and focus mostly on the Russian market. These three casinos have different design and promotions, but the rest is pretty much identical. Because they have the same owner and affiliate program, we evaluate them together. In this review we will focus on the oldest of these three casinos, Malina online casino. You can read more about Buran online casino here, and Yoyo online casino here.
Casino Malina has a fresh, speedy website with a cartoon theme, available in three languages: English, Russian and Polish. The website offers support via live chat (also available in all three languages), email, via phone and there’s also an FAQ section. It is not possible to register through social networks, but registration can be done in less than 15 seconds, with only username, email and password required. The casino’s policy is to enable quick registration and let players fill in the details later when they decide to play for real money. The list of restricted countries is pretty long, and new countries may be added from time to time, so we strongly recommend you check the terms of service before registering.
Even though this casino is new (founded in 2016), we’ve found some troubles with Malina casino. It seems that soon after opening they changed their terms of service, and a few players were confused about it. Because the casino has the right to do that, all these disputes were rejected. After careful review, we’ve found it was nothing serious. In all other cases, the casino tries to focus on its players, and always reacts quickly and offers options to solve outstanding issues.
In this case, a player’s account was closed due to having a duplicate account. He posted his case and claimed that this was not true. The casino responded very quickly and showed evidence based on which they believed this player had three accounts, but also offered the player the option to complete a full verification process, and if he passed it, his account would be restored. The player agreed, and sent in the necessary documents. In a few other cases, the casino reacted very quickly and solved everything, and in some cases even offered a bonus as a compensation for the inconvenience.
Terms and conditions are written in a simple way and there are no hidden rules or tricks up their sleeve to avoid paying winnings at the expense of their players.
Casino Malina withdrawals are processed usually within 24 hours from 12pm to 9pm Moscow time, except for weekends. In some cases, further verification may be required. This verification should be processed in one working day.
In Malina Casino, you can open account in Euros, Rubles or Polish zloty. For deposits and withdrawals, you can use credit cards. For Russian residents there are also multiple e-wallets and Bitcoin available, although for the players from different countries it is not possible to deposit and withdraw through bitcoins, and e-wallets are also slightly more limited.
The monthly limit for withdrawals is set to 9000€, which is not as much as it sounds, especially for high rollers. Live chat is very helpful, but in some cases they need to search for an answer which usually takes less than 3 minutes.
Malina Casino offers a no deposit bonus just for some special events. Usually these promotions do not last long and work based on bonus codes. This bonus codes are redeemed in the cashier section of the website, in order to get your welcome bonus. To receive the bonus, you need to complete all your personal details as requested.
The casino offers a first deposit bonus of 100% up to 500 EUR/35,000 RUB/2,500 PLN, with wagering requirements of 40x bonus and a minimum deposit of 20€. If you are feeling adventurous, you can even try to get a better deal through live chat. It is possible to get a 120% bonus instead of 100% on the first deposit, although bonus money can only be wagered on slots.
On Wednesdays, deposits larger than 25 EUR/1,500 RUB/30 PLN attract 40 free spins on one of the most popular slots. Every Friday, Saturday or Sunday, players can enjoy Raspberry weekend, which means a 50% bonus for players that deposit at least 20 EUR/1,000 RUB/60 PLN, and for players that deposit at least 30 EUR/3,000 RUB/80 PLN, this bonus comes with 30 free spins up to 700 EUR/50,000 RUB/2,500 PLN.
From time to time, the casino runs player tournaments, but additional information about them is only available through live chat.
Malina casino focuses mainly on slots. You can find over 700 genuine slots from top game providers like NetEnt, Quickfire, Yggdrasil, Amatic, ELK etc. Over 50 table games are available too. Playing games in demo mode is also possible, but only after the initial registration.
The casino doesn’t offer live games, and its selection of table games is slightly limited.
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