Luxury Casino Review

Players from United States Not Accepted
8.5 Rating
Good
Reputation
Players from United States Not Accepted
Good
Reputation
This review was last updated: 2018-09-16T00:00Z  

Luxury casino is a Microgaming casino that is operated by the Casino Rewards group. Unfortunately, players from the USA cannot play for real money.

Blacklisted on
100% Gambling Blacklist
Residents from
United States
Not accepted
IP addr. from
United States
Not blocked
VPN
usage
Prohibited
Website
Language
English (+28)
Live Chat
Language
English (+28)
Email Support
Language
English (+28)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Show All (34)
Game providers
Owner
Technology Services Trading Ltd
Established
2011
Withdrawal limit
$16,000  per month
Licensing Authorities
Show All (4)
Kahnawake
Good
Malta
Perfect
United Kingdom
Perfect
Interesting Facts
  • Medium sized casino popular in Europe
Positives
  • Improved reputation from 2016
  • Website supports many languages
  • Single VIP program for all Casino Rewards online casinos
Negatives
  • Old-fashioned website design with software download required
  • Microgaming games only

Complaints about Luxury Casino and related casinos (8)

We have conducted extensive research on the web and as a result we have found following 8 complaints on Luxury Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Luxury Casino a Good reputation.

Good Casino Reputation
Direct complaints about Luxury Casino
Uncertain case, good regulator
Black points: 100
Accusation of duplicate account, all winnings confiscated.
Player complained that once he asked for a withdrawal it was approved and then declined. Casino replied that it was forbidden to have duplicate accounts. Player denied this, the case was apparently passed to a gambling commission authority. No update since then.
 
This complaint is from 9/2015
Disputed amount: £450 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Yukon Gold Casino (Same affiliate)
Uncertain case, good regulator
Black points: 100
Terms breach, deposit returned.
The customer had wanted to withdraw their money from the casino, but the casino seized the winnings and paid out only the deposit, citing a breach of their terms. No side provided conclusive evidence and the case had been elevated to an authority with no further information provided.
 
This complaint is from 5/2015
Disputed amount: Can$540 (real money)
Read more on: askgamblers.com
Read more
Complaints on related Zodiac Casino (Same affiliate)
Uncertain case, good regulator
Black points: 100
Bonus terms breached, funds seized.
The customer had wanted to withdraw their winnings from the casino but the casino seized them, citing a breach of terms. Neither side provided conclusive evidence and there has been no further progress in this case.
 
This complaint is from 7/2015
Disputed amount: £750 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Luxury Casino DK (Same affiliate)
Uncertain case, good regulator
Black points: 100
Accusation of duplicate account, all winnings confiscated.
Player complained that once he asked for a withdrawal it was approved and then declined. Casino replied that it was forbidden to have duplicate accounts. Player denied this, the case was apparently passed to a gambling commission authority. No update since then.
 
This complaint is from 9/2015
Disputed amount: £450 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Nostalgia Casino (Same affiliate)
Stupid excuse or fraud
Black points: 500
The player was accused of having a duplicate account.
However, the casino did not show any proof or the evidence that the player had duplicate accounts.
 
This complaint is from 6/2015
Disputed amount: $200 (bonus money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 250
Again the player was accused of having duplicate accounts.
Because of terms, the casino had the right to aske for notary proven documents, The player argued he was only asking for his 100$ winning and notary proof of the documents cost 50$. After he sent then the notary proof they did not answer. No update since.
 
This complaint is from 5/2014
Disputed amount: €100 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Quatro Casino (Same affiliate)
Uncertain case, good regulator
Duplicate account accusation with seizure of funds.
 
This complaint is from 2015
Disputed amount: €150 (bonus money)
Read more on: latestcasinobonuses.com
Read more
Complaints on related Phoenician Casino (Same affiliate)
Uncertain case, good regulator
Black points: 100
Terms breached, winnings confiscated.
The customer played with a bonus offered by the casino and won, but when they tried to withdraw their money, the casino seized the money and closed their account because of an alleged breach of their terms, creating multiple accounts specifically. There had been no evidence to support either side and the case escalated to the Gaming Commision. No further information is available.
 
This complaint is from 9/2015
Disputed amount: £450 (bonus money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

Submit a complaint
* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Luxury Casino Bonus


4.24 out of 5

1st Deposit

  • Minimal deposit: $10
  • Wagering requirements: 60x bonus
  • You should get this bonus almost INSTANTLY
  • Deposits made using cryptocurrency methods including but not limited to Bitcoin will be subject to a 10x (ten times) wagering turnover requirement and failure to meet this requirement will result in your withdrawal being declined

4.24 out of 5

2nd Deposit

  • Minimal deposit: $10
  • Wagering requirements: 60x bonus
  • You should get this bonus almost INSTANTLY
  • Deposits made using cryptocurrency methods including but not limited to Bitcoin will be subject to a 10x (ten times) wagering turnover requirement and failure to meet this requirement will result in your withdrawal being declined

4.24 out of 5

3rd Deposit

  • Minimal deposit: $10
  • Wagering requirements: 60x bonus
  • You should get this bonus almost INSTANTLY
  • Deposits made using cryptocurrency methods including but not limited to Bitcoin will be subject to a 10x (ten times) wagering turnover requirement and failure to meet this requirement will result in your withdrawal being declined

4.24 out of 5

4th Deposit

  • Minimal deposit: $10
  • Wagering requirements: 60x bonus
  • You should get this bonus almost INSTANTLY
  • Deposits made using cryptocurrency methods including but not limited to Bitcoin will be subject to a 10x (ten times) wagering turnover requirement and failure to meet this requirement will result in your withdrawal being declined

4.24 out of 5

5th Deposit

  • Minimal deposit: $10
  • Wagering requirements: 60x bonus
  • You should get this bonus almost INSTANTLY
  • Deposits made using cryptocurrency methods including but not limited to Bitcoin will be subject to a 10x (ten times) wagering turnover requirement and failure to meet this requirement will result in your withdrawal being declined

Luxury Casino Payment methods

Luxury Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Luxury Casino Game providers