Ever since the casino became a part of the Grasswood group, we haven’t found it problematic in any way possible. Even though it’s been blacklisted with the previous owner, we carefully reviewed it from the top to the bottom and haven’t found any new negative reviews or blacklists with the new owner.
That is why we decided not to count the old deeds and give the casino a chance to prove itself to you, the players.
We can proudly recommend you to play at this casino without any hesitation.
Browse all bonuses offered by Luckland Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(11)
User reviews of Luckland Casino
This is a place to share experience with Luckland Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Never use these casino, they have been lying to me already 14 days, I am waiting my withrawal monay and thare are telling me that I will recieve my monay every day. They are liars and skamers.
- Site feels very clunky - Bonus system is broken; you'll receive an offer and click the link in the email to deposit but won't receive the free spins or bonus funds - I had to request in live chat for my bonus - Where possible they include the lowest RTP variant of a game - Extremely tight wagering requirements
Like many other recommendations, the casino is rubbish again!
Endless registration problems.
You make a deposit and are then automatically logged out after a while and can no longer log in because neither your email address nor your username are recognized!
Customer service does not respond to any email and there is no chat at all!
It's about time legal action was taken against this forum! I can't count on one hand how many times I've been screwed by the casinos that have such high ratings here!
It's time to give the Europolice an order to have your forum taken apart!
Was ist das wieder für ne Bewertung durch Casino Guru!
Das Casino ist mal wieder, wie viele andere Emphelungen Schrott!
Registirierungsprobleme ohne Ende.
Du zahlst ein und wirst dann nach ner Weile automatisch ausgeloggt und kannst dich nicht mehr anmelden, weil weder deine Mailadresse noch deine Usernahme erkannt werden!
Der Kundenservice reagiert auf keine Mail und nen Chat gibt es erst gar nicht!
Langsam wird es Zeit, dass man rechtliche Schritte gegn dieses Forum einleitet! Ich kann es nicht mehr an einer Hand abzählen, wie oft ich bisher von den Casinos verarscht wurde, die hier so hohe Bewertungen haben!
Es wird zeit das man mal der Europolice nen Auftrag gibt, dass euer Forum mal auseinander genommen wird!
No chat available
Kein Chat vorhanden
Still no response from customer service after more than 15 hours
Antowrt des Kundendienstes nach mehr als 15 Stunden immer noch nicht vorhanden
Login data are invalid after a while!
Anmeldedaten sind nach ner Zeit ungültig!
Payment made, played, only to be logged out!
Zahlung getätigt, gespielt, um dann ausgeloggt zu werden!
Casino Guru supports that shit too!
Casino Guru unterstützt so eine Scheiße auch noch!
7months since last used it, Loads of issues. Keeps logging me off every 15 mins, Live stream taking up the whole page and can't remove it, Overound on bets is around 180% terrible,everytime click a bet, it don't accept as price change, Don't put Greyhounds in Trap order,infact they have named dogs with wrong trap numbers. Won't use it again untill they fix all these things
live steam, but cant remove it , as gets in the way
live steam, but cant remove it , as gets in the way
Greyhound not in trap order
overround very poor
slow paying out
Luckland Casino
Hello Billmarston,
Thank you for your feedback on your experience, sad to hear you did not enjoy our casino so far.
Your feedback is very welcome and we will forward this to the relevant department for the to review these issues that you experienced.
You're welcome at anytime and we hope that your next visit will be a more positive one.
Luckland casino is a casino site that offers plenty of exciting casino games from online slots, poker, baccarat and many more. They also have fun live dealer games that feature friendly and helpful live dealers. However, there's just one thing I want them to change. Their site looks a bit messy and it's hard to navigate and find some games.
Luckland Casino
Hello U_llj4,
Thank you very much for your feedback, the satisfaction of our players is what we enjoy the most.
We pay attention and take users' feedback very serious in order to provide the ultimate gaming experience.
Your feedback has been forward to the relevant department, we hope to keep bringing you the best gaming experience every day.
So what's supposed to be positive about this casino? Registration was not possible because my correct postcode for the system was incorrect. After cumbersome clicks, finally reached an employee via chat. They recommended that I enter 00000 and then change it. When I did that, the registration worked but the correction of the postcode did not work. A chat is hardly available here. and for me a casino is not serious that it is advisable to register with wrong data.
Also was soll an diesem Casino positiv sein? Eine Registrierung war nicht möglich, da meine korrekte Postleitzahl für das System falsch war. Nach umständlichen Geklicke endlich über Chat eine Mitarbeiterin erreicht. Die empfahl mir, 00000 einzugeben und anschließend zu ändern. Als ich das machte, klappte zwar die Registrierung aber die Korrektur der Postleitzahl nicht. Ein Chat ist hier kaum erreichbar. und für mich ist ein Casino nicht seriös, dass empfiehlt sich mit falschen Daten zu regiestrieren.
Nothing present
Nichts vorhanden
Registration with wrong data necessary
Registrierung mit falschen Daten nötig
No chat available
Kein Chat erreichbar
Safety Index explained
Safety Index of Luckland Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Luckland Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
07 Oct 2022
Complaints about related SpinShake Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
20 Oct 2020
Show more complaints (+6)
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