Lord Lucky Casino Review

Name: Lord Lucky Casino Review
Item: Lord Lucky Casino
Rating: 7.4
Author: Katarina Duboak

Casino not accepting new players

Lord Lucky Casino is currently not accepting new players.

Browse recommended casinos

7.4/10Safety Index Above average by Casino Guru

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Lord Lucky Casino Review

Casino not accepting new players

Lord Lucky Casino is currently not accepting new players.

Browse recommended casinos

Show company details

Owner Rabbit Entertainment Ltd.

Established 2018

Estimated annual revenues

> $5,000,000

Licensing Authorities

Malta (MGA)

OverviewUser reviews10Safety Index explainedDiscussion10

Casino not accepting new players

Lord Lucky Casino is currently not accepting new players.

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Lord Lucky Casino Review

We've thoroughly reviewed Lord Lucky Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Lord Lucky Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 8 complaints about this casino in our database. Because of these complaints, we've given this casino 1,496 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Lord Lucky Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

No keno

Scratch cards

No eSports betting

Crash games

Language options

English website

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (33)
Game providers (33)

Positives

Good selection of games
High withdrawal limit
Modern website

Negatives

Limited choice of payment methods

Interesting facts

Casino is focusing on slots

Author & Guarantor: Katarina Duboak Last updated: 14 Nov 2023 Anything incorrect or missing? Let me know

Lord Lucky Casino bonuses

Browse all bonuses offered by Lord Lucky Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Lord Lucky Casino

This is a place to share experience with Lord Lucky Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

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Rated by 10 users

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Casino Guru

We want players to understand gambling.

TIMVX

Apprentice

• 7 months ago

Bad online casino with many technical problems!

Every 60 minutes you are kicked out of the game due to the forced break, but without a timer or further notice. On the contrary, you constantly get error messages and have to reload the homepage several times.

Not all games can be played or opened, such as: E.g. "Legendary Diamonds", I didn't receive an answer when I asked support. I'm actually not surprised.

The welcome offer, on the other hand, is very attractive but the stated RTP rate does not correspond to reality, I suspect that there is fraud here.

I strongly advise against playing in this casino and would rather recommend the "WHEELZ" casino.

I have had my player account and data deleted from LordLucky.

Good welcome offer
Gutes Willkommensangebot

Incorrect RTP information
Falsche RTP Angaben
Technical problems
Technische Probleme
Very bad customer service
Sehr Schlechter Kundenservice

ollemama

Junior Apprentice

• 1 year ago

I paid in from my account and only then did I get the message (on request) that it must be activated first because there are discrepancies in the first name. I registered with the short form of my first name and the full first name is in the bank account. I've explained it several times, but I've had to wait over a day for it to be activated and there's no end in sight, according to the chat. Very annoying and not recommended!

Safety Index of Lord Lucky Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lord Lucky Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.4/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Lord Lucky Casino and related casinos (12)

12All0Opened8Not solved1Solved3Rejected

Complaints directly about Lord Lucky Casino

Resolved Our verdict

Case closed

Disputed amount: €9

Player would like to change her registered data.

The player from Germany would like to change her first name which was entered during the registration. Player’s complaint has been resolved successfully.

Submitted: 12 Mar 2023

Unresolved Our verdict

No reaction, good regulator

Black points: 121

Disputed amount: €260

Player’s struggling to complete account verification.

The player from Germany couldn't provide the required document, so the casino confiscated his balance. The casino ignored our attempts to contact them so we were forced to close the case as "unresolved".

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Submitted: 24 Jun 2022

Unresolved Our verdict

Sin from the past

Disputed amount: €2,200

Uncertain max cashout rule.

For a couple of months, a player from Netherlands used to play in Lord Lucky Casino every Thursday using the Thursday bonus offer. There was no max cash out for this bonus in the past, however, after the last win of €2 700 the casino claimed there was only €500 possible to withdraw for this bonus. The player could not find this information anywhere. The casino did not respond to the ADR service and the complaint remained unresolved to this day.

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Read more on: askgamblers.com Submitted: 5/2020

Unresolved Our verdict

No reaction, good regulator

Black points: 1375

Disputed amount: €10,000

Player has been accused of opening multiple accounts.

The player from Germany has been accused of opening multiple accounts. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 22 Feb 2021

Case closed Our verdict

Unjustified complaint

Disputed amount: €300

Player’s winnings from no deposit bonus were capped.

The player from Germany had his winnings from the free spin bonus reduced due to maximal cashout restriction. His winnings were capped in an accordance with the casino's T&Cs, therefore we rejected this complaint.

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Submitted: 15 Jun 2020

Unresolved Our verdict

Sin from the past

Disputed amount: $9,000

Player's winnings were denied due to their open account at the casino's sister site.

The player requested a withdrawal of $900 but it was denied due to their self-exclusion at the casino's sister site. The casino blocked their account and wanted to return the player's deposit but they didn't want that, they wanted to receive their winnings in full. The player contacted MGA for help to solve this case and it remains unsolved until their response. No further details are available ever since.

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Read more on: askgamblers.com Submitted: 7/2019

Unresolved Our verdict

Sin from the past

Disputed amount: €690

Delayed withdrawal process without any reason given from the casino.

The player requested a withdrawal of €100 and after they won more money, they canceled the first withdrawal and requested a new one of €690. After that, the casino never contacted them with an update. The player was sure they didn't break any rules and didn't see any reason for their payout to be delayed. No more information is available ever since.

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Read more on: askgamblers.com Submitted: 4/2019

Case closed Our verdict

Player stopped responding

Disputed amount: ??

Casino doesn’t accept players form Portugal.

The player informs Casino Guru that the casino does not accept players from Portugal.

Submitted: 19 Nov 2019

Case closed Our verdict

Player stopped responding

Disputed amount: €260

Player is unable to get a refund.

While the player played a live roulette from Evolution game provider an error occurred. As a result, the player lost his winnings. He contacted the Evolution’s customer support and was informed his case was resolved. He was instructed to contact the casino’s support. However, the casino rejected his claims and offered him a bonus instead. The player didn’t accept the bonus and demands a refund. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 13 Sep 2019

Unresolved Our verdict

Sin from the past

Disputed amount: €600

The player requested a withdrawal but didn't get any response from the casino.

The player played without a bonus, requested a withdrawal of €600 and sent all the documents needed for verification. The casino never gave the player any update on the request and they thought that the casino was fake. But that will change in the near future because, since January 2019, the casino has a new owner that is trying to fix the old owner's mistakes and solve all the complaints soon.

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Read more on: askgamblers.com Submitted: 12/2018

Unresolved Our verdict

Sin from the past

Disputed amount: €250

The player requested a withdrawal but the casino never responded their demands.

The player requested a withdrawal and sent all the documents needed for verification but the casino never responded to them. They started to think that the casino was fake. But we believe that was because of the old owner's actions. Luckily, since January of 2019, the casino has a new owner that is trying to do their best to solve the complaints as soon as possible.

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Read more on: askgamblers.com Submitted: 12/2018

Unresolved Our verdict

Sin from the past

Disputed amount: €20

The player wanted to retrieve his deposit back but wasn't able to do so.

Since the player wasn't able to play any games due to an error, they wanted to retrieve their €20 deposit money back. The casino didn't respond to their emails and the live chat wasn't available at all. Later on, the €20 was returned to the player's gaming account but they still weren't able to withdraw it. In January of 2019, the casino got a new owner and is trying to do its best in order to solve the complaints and pay the money back to the players.

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Read more on: askgamblers.com Submitted: 5/2018

Show more complaints (+2)