Kajot casino enjoys an excellent reputation and strong customer service. It offers a lower number and lower variety of unique casino games than most. Payment methods include payment by phone bill, and withdrawals are processed quickly.
Located and licensed in Malta, Kajot casino has enjoyed clean reputation since it was formed in 2012. The website is available in three languages: English, German and Slovak. We consider the target countries for this casino to be Germany and Slovakia. Support (email, as well as live chat) is available in English, German, Slovak and Czech languages. Before new legislation was introduced in Czech Republic, it could arguably have been considered the main target country for this casino. However, since the legislation has been adopted and because of the very confusing situation regarding the process for issuing licenses in the Czech Republic, the casino stopped accepting Czech players and started to focus on its neighboring market in Slovakia. The current Czech support staff can also serve Slovak players, as the languages are very similar. Other notable restricted countries include the United States and United Kingdom.
This casino offers unique casino games powered by Xatronic software, which is developed by German company DS Software GmbH. The casino games are exclusively developed for Kajot, however we cannot consider them to be proprietary as they are located on DS Software GmbH servers.
Registration is fast and simple. Players need only confirm their email or phone number to be able to make a deposit and start playing for real money. Their website design is a little bit outdated, but the functionality does not suffer too much. However the games load slower than the industry average.
The biggest advantage of this casino is its clean reputation. We haven’t found any complaints across mediation websites. There are not even any complaints in forums from the casino’s target countries.
We have come across the occasional negative review, but casino representatives usually respond pretty quickly and solve the problem. One player back in November 2016 posted a negative review on Askgamblers.com, because of the strict verification process before his first withdrawal. His proof of address wasn’t accepted and another document was requested by the casino. However, within a week, a casino representative explained that the casino is extra careful with players that have never made a deposit when they try to make a withdrawal, his account was verified and the withdrawal processed without further delay. This situation cannot happen again as the casino has since amended their terms and conditions with a clause stipulating that only players that have made at least one deposit can make a withdrawal.
Support is easily accessible via live chat. In our experience live chat was very friendly and knowledgeable. It even launched by itself when I was browsing the deposit options and politely asked if I needed any help - unlike some other casinos where live chat agents attack you with the latest great bonus, and very aggressively try to persuade you to make your first deposit.
Withdrawals at Kajot casino are processed, according to their terms and conditions, within 24 hours. We haven’t found any complaints or reviews from players that demonstrate longer waiting times. Except, of course, for the occasional longer verification, which was ultimately resolved in favor of the player.
As already noted, in order to make a withdrawal a player has to make a deposit first. It is also important to remember that any deposit, even if you’re not taking advantage of any bonus, must be wagered at least once. Some casinos include this clause as an anti-money laundering. However, I think it is very convenient for a casino to hide behind money laundering regulations to try to make their player play more than they would like. The clause should be adjusted to account for only extremely high deposit amounts, or high volume deposits, and in its current state can be considered to be slightly unfair.
The casino has a maximum withdrawal limit of €1000 per day, which won’t be sufficient for higher stakes players. However, the casino does not offer too many games (including progressives or table games like baccarat) that are attractive for high rollers, so it shouldn’t be a problem in practice.
Most common payment methods like debit and credit cards, Neteller or Skrill are accepted, alongside support for payment by phone bill with mobile operators like Vodafone, Orange, O2 or T-mobile. This only further proves their orientation towards players from central and eastern European countries.
Based on player reviews of Kajot casino, it’s obvious that the casino occasionally offers free no deposit bonuses. However, currently there is no such bonus offered by this casino.
Players can instead take advantage of a 100% up to €300 first deposit bonus. A minimum deposit of €10 is required (up to a maximum of €300). However, the bonus is not credited automatically and players have to claim it manually, although no bonus code is required. The player has to validate their account using an SMS message to be able to claim the bonus. The bonus is only available within 7 days after registering. The bonus must be claimed by clicking on a link under "My Casino" (located in the top menu after logging into the casino lobby) and "Deposit Bonus" (located in the left side menu). The bonus must be wagered 40 times and only 11 games are excluded, which may not look like that many compared to other online casinos, but considering the slim number of games on offer (just over 50), it’s actually more than 20% of their games.
Kajot casino also offers a 5% cashback bonus to all their players, which is credited on or before the 15th of each month. The cashback is computed on the difference between the bets and winnings of a player. Total bets must be higher than winnings. Up to a maximum amount of 5% of the difference between deposits and withdrawals from the previous month will be returned.
Unfortunately, the VIP program is by invitation only. VIP players get 10% cashback plus exclusive bonuses. The casino also offers special limited time deposit bonuses and free spins offers. Tournaments (betting races) along with prize draws are another of the many promotions on offer from this casino. Overall, we can say that Kajot offers more promotions than the industry average, but the profitability of the bonuses is somewhere around average.
We consider the games on offer at Kajot to be one of their biggest advantages, as well as one of their biggest downsides. It actually depends on individual player preferences. Are you looking for unique games that can’t be played anywhere else? Then Kajot casino is for you. Are you looking for the latest slot games, fast loading times and huge progressives? Then you are out of luck at Kajot.
In total, Kajot casino offers more than 50 casino games. Out of these there is only one table game: blackjack. So any players hoping to play roulette or baccarat will have to look elsewhere. There are 4 virtual games that are similar to dog races or horse races where players can bet on the outcome.
All games can be played without registration and without any download required. Unfortunately, the games feel a little outdated and are slow to load compared to more modern casino games. However, many games are surprisingly playable and enjoyable.