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Joo Casino Review

Players from United States Accepted
4.5 Rating
Bad
Reputation
Players from United States Accepted
Bad
Reputation
This review was last updated: 2018-07-26T00:00Z  

We have carefully reviewed all complaints and casino terms of Joo Casino as well as their casino promotions, games and customer support. Unfortunately based on our analysis Joo Casino belongs to the almost worst group of online casinos you can find. This casino wouldn't hesitate to use any of their terms and conditions to cancel even justified withdrawals and void any winnings. If you want to play for real money we strongly recommend finding online casino with better reputation. You can read about the most serious complaints below.

Residents from
United States
Accepted
IP addr. from
United States
Not blocked
VPN
usage
Prohibited
Website
Language
English (+3)
Live Chat
Language
English (+2)
Email Support
Language
English (+2)
No Deposit Bonus
Not available
Deposit Bonus*T&C's apply
100% up to $200 and 50 extra spins
Payment Methods
Game providers
Show All (26)
Owner
Direx N.V. Casinos
Established
2014
Withdrawal limit
$12,000  per month
Licensing Authority
Curaçao
Questionable
Positives
  • Just few restricted countries
  • Huge selection of game providers
  • Deposit, play and withdraw in Bitcoin
  • Live chat support is available 24/7

Complaints about Joo Casino (3)

We have conducted extensive research on the internet and as a result we have found following 3 complaints about Joo Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Joo Casino a Bad reputation.

Bad Casino Reputation
Insufficient evidence from casino
Black points: 945
Winnings confiscated without relevant reason.
Player complained after he won a bigger amount of money due to a bonus use but his winnings were confiscated, casino only informed him that he should withdraw his deposit that was left on the account and the account would be closed afterward. No reply from the casino and no relevant evidence was provided.
 
This complaint is from 3/2017
Disputed amount: €3,003 (bonus money)
Read more on: askgamblers.com
Read more
Stupid excuse or fraud
Black points: 500
Unreturned deposit money.
A player from a restricted country of Netherlands was able to make a minimum deposit even though the country was restricted. While asking to get his minimum deposit back, requirements to do that are just impossible to follow. The casino was asking him to use a different VPN.
 
This complaint is from 5/2018
Disputed amount: €20 (real money)
Read more on: askgamblers.com
Read more
No reaction, passive regulator
Black points: 384
Account closed and funds seized.
Skorlena made a deposit and received her first bonus. After playing a few games, she realized that she won some money. Upon completing all the wagering requirements, she submitted her payment, sent the documents for verification and submitted her payment one more time. A few hours later she received an email stating that Skorlena's account had been closed and the funds confiscated.
 
This complaint is from 6/2018
Disputed amount: $1,282 (bonus money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

Submit a complaint
* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Joo Casino Bonus

4.5
/10
Bad Casino reputation reputation

1st Deposit Bonus - Joo Casino

Available in United States
  • Minimal deposit: $20
  • Wagering requirements: 40x bonus
  • Maximal bet: $5
  • You should get this bonus almost INSTANTLY
 
Activate bonus
IN YOUR ACCOUNT Get Bonus
Last checked: 2018-07-26T00:00Z
4.5
/10
Bad Casino reputation reputation

2nd Deposit Bonus - Joo Casino

Available in United States
  • Minimal deposit: $20
  • Wagering requirements: 40x bonus
  • Maximal bet: $5
  • You should get this bonus almost INSTANTLY
 
Activate bonus
IN YOUR ACCOUNT Get Bonus
Last checked: 2018-07-26T00:00Z
4.5
/10
Bad Casino reputation reputation

3rd Deposit Bonus - Joo Casino

Available in United States
  • Minimal deposit: $20
  • Wagering requirements: 40x bonus
  • Maximal bet: $5
  • You should get this bonus almost INSTANTLY
 
Activate bonus
IN YOUR ACCOUNT Get Bonus
Last checked: 2018-07-26T00:00Z

Joo Casino Payment methods

Joo Casino Games

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Joo Casino Game providers

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