Hopa Casino Review

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Payment methods

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Withdrawal limits

per month

$7,000

Owner Karamba Limited

Established 2005

Estimated annual revenues

> $1,000,000

Licensing Authorities

OverviewBonusesUser reviews12Safety Index explainedDiscussion1Payment methods20

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Hopa Casino Review

We've thoroughly reviewed Hopa Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Hopa Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Hopa Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 7 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,596 black points in total, out of which 381 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Hopa Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (20)

Withdrawal limits

per month

$7,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

No keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (5)

English customer support

All languages (5)

English live chat

Game providers
Show all (79)
Game providers (79)

CASINO SCREENSHOTS

Positives

Good selection of games
Nicely explained VIP program
Live dealer games are available
Exclusive promotions for existing players

Negatives

Live chat is available only after registration
Not all game providers are available for all countries

Interesting facts

Casino is part of the Aspire Global group of casinos
Small casino popular in United Kingdom
Contact support to set various responsible gaming limits

Author & Guarantor: Natalia Burlutskaia Last updated: 08 Feb 2024 Anything incorrect or missing? Let me know

Hopa Casino bonuses

Browse all bonuses offered by Hopa Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Hopa Casino

This is a place to share experience with Hopa Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 12 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

olilou

Novice

• 1 year ago

Well hopa casino is one of the few titles that i know has what it takes to deliver a top notch casino experience but then you have to say that they do really lack some new features when it comes to the games they offer since it is still the same set.

koko5

Unregistered user

• 2 years ago

hopa. com .. = THIEVES THIEVES

zero nothing is good in hop. com
zero nothing is good in hop. com

all is fixed
all is fixed

Safety Index of Hopa Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Hopa Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.8/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Hopa Casino and related casinos (40)

40All0Opened11Not solved8Solved21Rejected

Complaints directly about Hopa Casino

Delayed payment, status unknown

Black points: 100

Disputed amount: £219

Delayed withdrawal turned into closed account and confiscated funds.

The Player complained about withdrawal request that had been pending for 13 days. Three days later, the player got an email saying jis account had been closed and funds voided. He admitted having used a third party's payemnt method but he had all the authorisations. The casino representative stopped responding to the complaint, and and it is unknown whether the Player was payed.

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Read more on: askgamblers.com Submitted: 10/2022

Delayed payment, status unknown

Black points: 134

Disputed amount: £1,104

Account verified but winnings payment delayed.

The player requested a withdrawal at Hopa Casino and submitted necessary documents required for the account verification. The account was verified but the winnings haven't been paid out yet. The casino hasn't reacted to this complaint.

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Read more on: askgamblers.com Submitted: 4/2022

Player stopped responding

Disputed amount: €9,000

Player’s bonus winnings have been capped.

The player from Slovenia accumulated his winnings with a bonus. After requesting a withdrawal, part of his winnings was deducted. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 07 Feb 2022

Other

Disputed amount: 300,000 kr

Player's winnings have been confiscated.

The player from Norway has been accused of breaching the T&Cs. The casino decided to refund the player's deposits and confiscate associated winnings. We were forced to reject this complaint because the player has been accused of breaching sports betting rules.

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Submitted: 14 Dec 2021

Unjustified complaint

Disputed amount: €500

Player complains that she didn’t win anything.

The player from Germany is dissatisfied with the casino’s RTP (Return to Player). After a closer examination, we ended up rejecting this complaint as unjustified.

Submitted: 12 May 2021

Uncertain case, good regulator

Black points: 752

Disputed amount: £20,000

Complicated account verification and delayed payment.

The player 'POOLEY1997' attempted to withdraw his funds of £20,000 from the casino. He was requested to provide several documents for verification which he promptly did on the same day and his account got verified without delay. Later, the casino said some documents were not sufficient and they repeatedly requested to provide the same documents. Apparently, they were unable to reach the player by phone or email even though the player said he had not received any calls from them. Two months since his withdrawal request, the outcome of this case was still unclear.

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Read more on: askgamblers.com Submitted: 1/2021

Player stopped responding

Disputed amount: €456,548

Player complains that he didn’t win anything.

The player from Germany is dissatisfied with the casino’s RTP (Return to Player). We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 07 Dec 2020

Case closed

Disputed amount: £10,000

Player’s struggling to withdraw her winnings.

The player from United Kingdom is experiencing difficulties withdrawing her winnings.

Submitted: 05 Oct 2020

No reaction, good regulator

Black points: 123

Disputed amount: €500

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal more than two weeks ago. Unfortunately, it has been pending since. We closed the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 08 Sep 2020

No reaction, good regulator

Black points: 36

Disputed amount: £60

Player’s struggling to receive his winnings.

The player from United Kingdom is experiencing difficulties withdrawing his winnings. We closed the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 22 Jun 2020

Player stopped responding

Disputed amount: €2,500

Player complains that he didn’t win anything.

The player from Germany is dissatisfied with the casino’s RTP (Return to Player). We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 15 Jun 2020

Unjustified complaint

Disputed amount: €650

Player’s lost all his winnings.

The player from Germany won around €650. He was trying to verify his account multiple times, but it wasn’t successful, so he canceled his withdrawal request and lost all of his winnings. Therefore we rejected this case.

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Submitted: 20 May 2020

No reaction, good regulator

Black points: 70

Disputed amount: £200

Lost withdrawal payment.

A player from the UK requested a withdrawal of her winnings via PayPal. The request was approved almost immediately, however, 14 days later the payment was still not received by her PayPal account. The player asked either the payment provider or the casino about the missing payment on many occasions, but the casino support was not very helpful. No one reacted to this complaint.

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Read more on: askgamblers.com Submitted: 3/2020

Uncertain case, good regulator

Disputed amount: €1,497

Terms of Use breach, deposit returned.

The customer wanted to withdraw their winnings, had been declined and their account blocked. The casino responded that the customer had breached their Terms of Use and supposedly sent the proof to the customer and the mediator, but the case disn't seem to have moved since.

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Read more on: askgamblers.com Submitted: 3/2017

Complaints about related Generation VIP Casino (Same management)

Case closed

Disputed amount: £300

Player's account seems to be blocked.

The player from the United Kingdom was facing challenges in withdrawing his winnings due to a technical problem that seems to be related to an autofill issue with his email address. A few days later, the player confirmed that the issue had been resolved and that he had already received the disputed funds. The complaint is resolved.

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Generation VIP Casino

Safety Index:Above average Submitted: 07 May 2023

Case closed

Disputed amount: £780

Player’s winnings were voided.

The player from the UK had her winnings confiscated after she breached the maximum bet rule. The player accepted a solution that half of the winnings will be paid because she played with 50% real money and 50% bonus money. Approximately 2 weeks after the agreement was made, she received the payment. The complaint is resolved.

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Generation VIP Casino

Safety Index:Above average Submitted: 01 Jan 2023

Complaints about related Karamba Casino (Same management)

Case closed

Disputed amount: 38,000 R$

Player’s withdrawal has been delayed.

The player from Brazil has requested a withdrawal 10 days prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The issue has been resolved successfully.

Karamba Casino

Safety Index:High Submitted: 13 Feb 2023

Case closed

Disputed amount: 560 R$

Player’s withdrawal has been delayed.

The player from Brazil has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

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Karamba Casino

Safety Index:High Submitted: 08 Dec 2022

Case closed

Disputed amount: 280 R$

The player's unable to use his casino account.

The player's unable to use his casino account due to an unfinished session on another device. The casino stated that they would investigate the situation. Shortly after this, the player informed us that the issue had been resolved.

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Karamba Casino

Safety Index:High Submitted: 22 Nov 2022

Case closed

Disputed amount: €1,000

Player’s account has been closed.

The player from Slovenia had his account closed without further explanation.

Karamba Casino

Safety Index:High Submitted: 30 Aug 2021