Casino Heroes Review

Players from United States Not Accepted
9.5 Rating
Perfect
Reputation
Players from United States Not Accepted
Perfect
Reputation
This review was last updated: 2018-09-26T00:00Z  

Our in depth review of Casino Heroes consists of reputation rating based on complaints and terms as well as casino features including bonuses or games. Casino Heroes is one of the best online casinos we have reviewed so far and you can rest assured that any funds you decide to deposit will be safe and there won't be any delays or problems to withdraw any winnings regardless of their amount. Read our review to find more information about casino reputation, customer support, withdrawals or any available Casino Heroes bonus codes.

Residents from
United States
Not accepted
IP addr. from
United States
Not blocked
VPN
usage
Prohibited
Website
Language
English (+4)
Live Chat
Language
English (+4)
Email Support
Language
English (+4)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Game providers
Show All (12)
Owner
Hero Gaming Limited
Established
2014
Withdrawal limit
€20,000  per month
Licensing Authorities
Curaçao
Questionable
Malta
Perfect
Interesting Facts
  • Big casino targeting Sweden
Positives
  • Unique branding
  • Numerous best casino awards by Gaming Awards
  • Faster verification than industry average, withdrawals credited within 24 hours
Negatives
  • Casino is just for certain countries

Complaints about Casino Heroes (1)

We have conducted extensive research on the internet and as a result we have found following 1 complaints about Casino Heroes. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Casino Heroes a Perfect reputation.

Perfect Casino Reputation
Uncertain case, good regulator
Black points: 100
Tom´s partial winnings were confiscated and he absolutely disagreed with the casino.
Tom, a player from the UK, signed up for a £5 welcome gift bonus at the Casino Heroes and completed the wagering requirements with the maximum win of £100. After that, he was awarded some free spins which he played with and got his balance up to £270 with a completed wagering requirement of 40x, roughly £1400. Tom then attempted to withdraw his winnings only to have £170 confiscated as the casino knew that they were gained with the bonus funds. The casino informed Tom that they canceled the withdrawal request of £270, and left £100 on the account so that he could withdraw the £100. One of the chat representatives also informed Tom that once he met the wagering requirements, the winnings would convert to real money, but the casino claimed that it wouldn´t because according to their bonus terms and conditions, the maximum win was £100. There is no further information about this case but we believe that the casino was right this time.
 
This complaint is from 2/2018
Disputed amount: £170 (bonus money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

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* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Casino Heroes Bonus


4.75 out of 5

1st Deposit

  • Minimal deposit: €10
  • Wagering requirements: 40x bonus
  • Maximal bet: €5
  • You should get this bonus almost INSTANTLY
  • Free spins amount depends on deposit (25-300)

4.75 out of 5

1st Deposit

  • Minimal deposit: €10
  • Wagering requirements: 40x bonus
  • Maximal bet: €5
  • You should get this bonus almost INSTANTLY

4.75 out of 5

2nd Deposit

  • Minimal deposit: €10
  • Wagering requirements: 40x bonus
  • Maximal bet: €5
  • You should get this bonus almost INSTANTLY

4.75 out of 5

2nd Deposit

  • Minimal deposit: €10
  • Wagering requirements: 40x bonus
  • Maximal bet: €5
  • You should get this bonus almost INSTANTLY
  • You will receive free spins based on your deposit, from 15 Free Spins at €10, up to 75 Free Spins at €50

Casino Heroes Payment methods

Casino Heroes Games

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