We have conducted extensive research on the internet and as a result we have found following 3 complaints about Grande Vegas Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Grande Vegas Casino a Very Good reputation.
Delayed payment, status unknown
Black points: 100
The player was again asking about his payment from a no deposit bonus.
The same issue with a no deposit bonus, the player placed a complaint because he had not received anything. The casino never responded and the player saw his payment to get declined after his documents were proven. The payment was declined without giving a reason.
Same issue, the player wanted to withdraw 233 USD from a no deposit bonus. His request got declined.
We have no clue what happened but this was the third complaint about the same issue - declining a payment from a no deposit bonus. All the payments were under the limit of the max withdrawal from this bonus. The casino did not give any statements.
After the player won while using a no deposit bonus of 50 USD, the casino accused him of having had a duplicate account. No evidence or response from the casino.
The player was told he was entitled to a max 250 USD withdrawal from the no deposit bonus. Later he requested the withdrawal and he sent all the documents for verification. After the verification was approved they told him he would not receive anything due to duplicate accounts. No evidence, the player was sure he had just one account.