HomeComplaintsForza.Bet Casino - Player's deposit is reported as not received.

Forza.Bet Casino - Player's deposit is reported as not received.

Amount: €100

Forza.Bet Casino
Safety Index:Fresh casino
Submitted: 03 Dec 2024
Case opened Current status

Waiting for player to reply

21d 13h 15m 8s

Case summary

1 week ago

The player from Germany successfully deposited 100 Euros into the casino, but the casino claims it never received the funds.

Public
Public
1 week ago
Translation

Hello, I was able to deposit 100 Euros at this casino file but the casino says it never received the money.

Automatic translation:
Public
Public
1 week ago

Dear Alineb1991,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Dominika

Sensitive attachment
Sensitive attachment
1 week ago
Translation

The casino is called forzabet, I did not find this on your list

Automatic translation:

Alineb1991 has 21d 13h 15m 8s to reply

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