ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 305)

1 year ago by kirekin
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672122 views 5980 replies |
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Dt100
11 hours ago

I imagine it will depend who you bank with anywhere from instantly-2 weeks

11 hours ago

From my bank. Any advise what I can do/respond?


Please note that if the disputed transactions relates to gambling, gaming or investment purposes, then we won't be able to dispute them according to Mastercard chargeback rules:

"For transactions in which value or assets are purchased for gambling, investment or similar purposes: This chargeback right is only available for a transaction in which the purchased value or assets failed to appear in the account agreed to between the cardholder and the merchant. For the avoidance of doubt, chargeback rights are not available for:

-refunds, withdrawals or transfer requests,

-terms and conditions or account access,

-winnings, gains or losses, or

-use or subsequent use."

If the funds have been successfully deposited in your investment/gambling account, then we consider the services were received. Hence, Mastercard cannot take the funds from the merchant.

11 hours ago

They can however for the incorrect MCC, as the correct code was not applied. A high risk code should have been used. 7995. This means that the fees and everything are manipulated from these companies

Vkieranc
11 hours ago

Cheers bud. Just be nice to have it for crimbo won't it!

11 hours ago

Can somebody lik the bank ombudsman where they whent forward with a charge back?

I will use that in my charge back process which bank as you see above dont want to go further with.

11 hours ago

Can somebody lik the bank ombudsman where they whent forward with a charge back?

I will use that in my charge back process which bank as you see above dont want to go further with.

11 hours ago

Clearly explain if you had a gambling block and that the MCC was manipulated to bypass it then you have every right to have the chargeback raised buddy.

DynamoHarry
11 hours ago

This is the issue with Mastercard and how the issuer is applying, best off trying goods not received and hoping they don’t respond.

Dt100
11 hours ago

Well I chased it for a bit then got a call one day saying good news they were all sucessful

paulmcewan05
10 hours ago

Yeah well the 45 days is up Saturday so no more disputes I've won!

Dt100
10 hours ago

Safe to say you had won that 4 weeks ago bud so no worries that way they should usually come back within two weeks

8 hours ago

Good evening everyone.

I want to make a suggestion to all members.

Instead of going it alone, how about we find a good law firm that specializes in online gambling and assign the wrong merchant class codes case to them.

I believe we would have had a better result

Automatic translation:
8 hours ago

Has anyone had successful emails for pulsion pay and Dsserv Ltd?

Or


Successful chargebacks for them and if so what did you say as not sure what to say?

Missdaisy
8 hours ago

I’m really skeptical about that.

7 hours ago

I have had the same response from artstrid and finnart, assigned to the team to provide a response. Would imagine they try to produce fraudulent invoices now to say to bank I had the NFTs

Post by beaty1989 was deleted
Bollee
6 hours ago

About what ?

2 hours ago

Guys a help for contact details of PNMM company

Automatic translation:
2 hours ago

Anyone had any joy with Payop ? is it worth pursuing ? I have £8000 of payments from last Nov 23 onward under Santeda Intlfilefilefile No doubt they would have had this type of account


https://payop.com/glossary/high-risk-merchant-account/

Edited by author 1 hour ago
Lucid_1337
2 hours ago

Chargebacks already filed through bank and at chargeback raised to card scheme stage.. does this look familiar?

file

Got this reply from mobilumpay today.

Not sure how to interperet it?

____________________________

Dear Valued Customer,

Thank you for your patience and providing us with the requested details.

After a through investigation, we would like to provide clarity regarding Mobilum's involvement in your transaction. It's important to understand that Mobilum is not the merchant directly responsible for these transactions as they were facilitated through a different merchant.

The information on your bank statement may be misleading because Mobilum pay is not a party to the case but only a payment intermediary, the descriptor listed on the statement was incorrectly interpreted by the Revolut system - after identifying this problem we made every effort and immediately corrected it. Therefore, we kindly advise you to reach out to the counterparty with whom you conducted your transactions or have an agreement, as they hold legal responsibility for any refunds and subsequent actions.

Issuing refunds for transactions processed by third-party merchants would deviate from Mobilum's standard procedures and could raise regulatory concerns. As a payment service provider, Mobilum is committed to assisting our users by reviewing chargebacks or claims as required by regulatory authorities, policies, or court orders. However, please note that we do not accommodate direct refund requests from individuals.

Rest assured that should a chargeback be initiated, we are fully prepared to support your case through the appropriate channels.

Thank you!

Regards,

Mobilum Helpdesk

___________________________

Any ideas, is this as good as saying they will approve chargeback if recieved or does it seem they are likely to contest / appeal it?

Missdaisy
1 hour ago

My dear friend, do you know anything about luxbook?

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