Home Complaints Fiksukasino Casino - Player's deposits have been delayed.

Fiksukasino Casino - Player's deposits have been delayed.

Amount: €150

Fiksukasino Casino
Very good reputation
Submitted: 24 Nov 2021
Case opened Current status

Waiting for player to reply

3d 10h 14m 44s

Case summary

3 days ago

The player from Finland is criticizing lengthy deposits.

Public
4 days ago
Translation

Hey

I deposited money into my game account 3 times but I didn't immediately notice that the money went out of my bank account but you were only visible in my game account 22 hours later.

There was nowhere also said to deposit today and play tomorrow?


Automatic translation:
Public
4 days ago

Dear Riivo,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Were all your deposits credited to your casino account? Which payment method you have opted for?

I hope we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

 

Public
4 days ago
Translation

Jesus

You came to your game account 12 hours later

I paid from online banking


Automatic translation:
Public
3 days ago

Are there any funds missing?

Riivo has 3d 10h 14m 44s to reply