New casino for Turkish market with wide variety of games including popular live dealer Turkish roulette. Live chat support is available 24/7. However the problematic bonus terms and conditions and undisclosed owner harm the reputation of the casino.
CasinoDunya.com operates under a Common Bets license issued by the Kahnawake Gaming Commission. The casino has been active since 2014, and provides games from many casino software providers including NetEnt, Microgaming, Nyxgames, Ezugi, Bet Games Tv, Evolotion Gaming and Yggdrasil.
Even though Casino Dunya is primarily targeting the Turkish market, they also accept international players. Only players located in Hong Kong, Malaysia and the United States are excluded.
The design of the casino is modern, with easy to access casino games which can be played for free with no registration required, with the exception of live dealer games. On top of the regular live dealer games like blackjack, roulette and baccarat, players at Casino Dunya can find the ever-popular Turkish roulette as well as Casino Hold’em and Three Card Poker.
Casino Dünya provides a customer support team which is available 7 days a week, 24 hours a day. Their VIP players also enjoy priority support.
There are almost no complaints, nor many reviews about this casino to report. This is natural, given that the casino is not yet very popular.
As for the terms and conditions, there are a few problematic policies. The casino charges a 5 EUR fee each month for all inactive accounts. All accounts that have not been accessed for 12 months are considered to be inactive. They also retain the right to remove any balance in such an account and suspend it permanently. So make sure to withdraw any balance and cancel your account if you don’t want to keep playing at this casino anymore.
It looks like there are some minor changes between the English and Turkish terms and conditions pages, which could be related to different requirements for Turkish and international players. Still it’s recommended to check both, and consult on any unclear issues with customer support.
Also make sure you understand casino policy regarding the minimal risk wagering strategy when playing through casino bonuses, which is explained in detail below. Plus there is a requirement that every deposit has to be wagered 5 times, even when playing without bonus, which some players will find limiting.
We couldn’t find any complaints related to withdrawals and only one complaint related to problems with a Paywik deposit. However, the outcome of the complaint is not yet known. Considering this, and the nature of the complaint, we cannot take it into account when rating Casino Dunya.
Players can take advantage of a wide variety of payment methods like Visa and MasterCard, ecoPay, CepBank (mobile payment), Epaycode and PayKwik. Casinodunya.com only accepts payments made in Euro and Turkish Lira.
The maximum withdrawal limit is 2,000 EUR or 5000TL per 24 hour period, and in any event 10,000 EUR per month. Withdrawals are processed only on Mondays or Fridays. Only players who have already deposited at least 40 TL are allowed to make a withdrawal. The minimum withdrawal is 90 TL and the maximum limit is 2.000 TL. For ecopayz and Cep Bank (mobile), it is 100 TL - 2.000 TL, while for credit cards 100 TL - 1.000 TL, and for bank transfer between 100 TL and 5,000 TL.
Casino Dunya does not offer any no deposit welcome bonuses. Players that make their first deposit of at least 30 EUR can get a 100% (up to 170EUR/500TL) deposit bonus. The bonus includes a 40x wagering requirement, with craps and baccarat excluded. Live dealer games count at just 10% towards the wagering requirement, so you will have to wager the bonus 400x when playing on live dealer games.
Players can also get a 10% bonus on all their next deposits. Players are randomly awarded free spins as part of the Surprise Free Spins promotion. The 40x wagering requirement equally applies to free spins winnings before they can be withdrawn.
Minimal risk wagering (high bet volume with minimal win expectancy) is not tolerated by this casino. They reserve the right to remove any bonuses or winnings where minimal risk wagering tactics are used by the player to play through the bonus. Betting on most of the roulette numbers or betting on both red and black can be considered as such a strategy. Just as betting 1c and playing only one line on a slot machine, these strategies will trigger the problematic terms for players. However, the casino does not specify any further details, so we can only recommend a cautious approach to bonuses at this casino. It is safer to make a small deposit and take advantage of a smaller bonus, or just play without the bonus if you’re looking for a hassle-free experience.
The casino offers exclusive benefits to VIP players such as access to a dedicated customer agent, monthly cashback bonuses of up to 30%, and a daily withdrawal limit up to 100K Turkish Lira.
Every free bonus is subject to a 100 times wagering rule, including other requirements and rules. Cashback bonuses have a 40x wagering requirement for regular users, and 10x for VIP players. Therefore, Casino Dunya has limited the cashback bonuses to a maximum of 10,000 TL.
Thanks to a huge number of casino software providers, the choice of games available is bigger than at similar casinos. Besides live dealer games and slots, players can take advantage of bingo, lotteries and the online sportsbook using the same account. There is no dedicated mobile application, but the Casino Dunya mobile website is also available for players who prefer to play online casino games on their mobile devices.