HomeComplaintsDBbet Casino - Casino website doesn’t load properly.

DBbet Casino - Casino website doesn’t load properly.

Amount: $54

DBbet Casino
Safety Index:Below average
Submitted: 18 Oct 2021 | Resolved : 19 Oct 2021
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player from Pakistan is inquiring about casino website accessibility. Than he stated that it's resolved.

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2 years ago

today i deposit around 54$ to double bet through my perfect money account which is my second deposit on this site after long time.. but after deposit was done suddenly site stop working.. i wasn't able to play any game.. it was showing same error on every slot or casino or sports.. so i contacted them million times but still no reply😭😭

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2 years ago

Dear Salman,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant screenshots and try to clear cache & cookies. My email address is petronela.k@casino.guru. Was your account fully verified in the past?


Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

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2 years ago

actually it was my second deposit on this site.. i deposit after 3 4 months.. and when i deposit first time there wasn't any issues and every game was working fine

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2 years ago
Sensitive information

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2 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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2 years ago

Thank you very much, Salman, for providing all the necessary information. I will now transfer your complaint to my colleague Viliam who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

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2 years ago

Hello salman,

I looked at your complaint and will do my best to help you. I would like to invite DoubleBet Casino into this conversation. Casino, can you please specify what is the problem with your website?

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2 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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2 years ago

Dear salman,

thank you for informing me, let me know about your progress, please.

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2 years ago

its resolved.. thanks

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2 years ago

Dear salman,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Viliam Casino.Guru

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