HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36634Opened867Not solved4897Solved10198Rejected20672
Active filters: Casino:
Clear all filters
Case closed Our verdict

Other

Disputed amount: 67,289 INR

Stake Casino - Player’s account has been suspended.

Stake Casino
Safety Index:Above average Submitted: 22 Apr 2024
Case closed Our verdict

Other

Disputed amount: 19,000 руб

EZCASH Casino - Player's account has been blocked after winning a bet.

EZCASH Casino
Safety Index:Above average Submitted: 21 Apr 2024
Case closed Our verdict

Other

Disputed amount: 100,000 INR

4raBet Casino - Player's account blocked during first withdrawal attempt.

4raBet Casino
Safety Index:Above average Submitted: 21 Apr 2024
Case closed Our verdict

Other

Disputed amount: €10,000

GoldBet Casino - Player wants refund due to self-exclusion violation.

GoldBet Casino
Safety Index:Very high Submitted: 16 Apr 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 6,460 lei

Verde Casino - Player experienced account blockage and requests reimbursement.

Verde Casino
Safety Index:High Submitted: 16 Apr 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 46,075 INR

BlueChip Casino - Player faces withdrawal problem related to deposit methods.

BlueChip Casino
Safety Index:High Submitted: 16 Apr 2024
Case closed Our verdict

Other

Disputed amount: 3,900 руб

Ramenbet Casino - Russian Player's Withdrawal is Delayed.

Ramenbet Casino
Safety Index:Low Submitted: 16 Apr 2024
Case closed Our verdict

Other

Disputed amount: A$3,000

True Blue Casino - Player's withdrawal has been delayed due to Casino's shutdown.

True Blue Casino
Safety Index:Above average Submitted: 15 Apr 2024
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €25,000

BetFlag Casino - Player expresses distaste about perceived lack of fairness in online gaming bets.

BetFlag Casino
Safety Index:High Submitted: 14 Apr 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €4,400

Hornetbet Casino - Player is ignored by the online casino.

Hornetbet Casino
Safety Index:Above average Submitted: 14 Apr 2024
Show more complaints (+10)
Showing 1 - 10 of 20,672 complaints
1 2...2068
Go to pageof 2,068 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news