HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36394Opened870Not solved4877Solved10130Rejected20517
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 36m 43s

Disputed amount: $50

Crypto Loko Casino - Player's withdrawal confiscated.

Crypto Loko Casino
Safety Index:Above average Submitted: 19 Apr 2024
Case opened Current status

Waiting for a delayed payment

12d 21h 50m 14s

Disputed amount: 13,150 INR

Withdrawal of player's winnings has been delayed.

Gamerswar
 Submitted: 19 Apr 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 19m 56s

Disputed amount: 23,100 INR

BABU88 Casino - Player’s withdrawal delayed due to account investigation.

BABU88 Casino
Safety Index:High Submitted: 19 Apr 2024
Case opened Current status

Waiting for player to reply

6d 22h 5m 45s

Disputed amount: €3,000

Westpoint Casino - Player's winnings confiscated and account closed due to alleged bonus abuse.

Westpoint Casino
Safety Index:Below average Submitted: 19 Apr 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 8m 22s

Disputed amount: ¥12,000

Big Wins Casino - Player’s withdrawal is delayed and under review.

Big Wins Casino
Safety Index:Above average Submitted: 19 Apr 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 54m 1s

Disputed amount: $100

Sunrise Slots Casino - Player's withdrawal is delayed.

Sunrise Slots Casino
Safety Index:Below average Submitted: 19 Apr 2024
Case opened Current status

Waiting for player to reply

6d 20h 35m 51s

Disputed amount: €400

Fruta Casino - Player’s withdrawal is delayed.

Fruta Casino
Safety Index:Fresh casino Submitted: 19 Apr 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 2m 34s

Disputed amount: €2,700

Alphabook Casino - Player faces a drawn-out withdrawal process.

Alphabook Casino
Safety Index:Above average Submitted: 19 Apr 2024
Case opened Current status

Waiting for player to reply

6d 20h 26m 52s

Disputed amount: €9

Paf Casino ES - Player's account blocked during document verification.

Paf Casino ES
Safety Index:Very high Submitted: 19 Apr 2024
Case opened Current status

Waiting for player to reply

6d 20h 42m 19s

Disputed amount: 7,000 KWD

Betandplay Casino - Player's winnings were confiscated

Betandplay Casino
Safety Index:High Submitted: 19 Apr 2024
Show more complaints (+10)
Showing 1 - 10 of 36,394 complaints
1 2...3640
Go to pageof 3,640 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news