The player from Brazil is experiencing difficulties withdrawing his No Deposit bonus winnings. The complaint was closed as unresolved as we did not receive any respond from the casino.
The player from United States had their account blocked without further explanation. The remaining active balance is still held by the casino.
The player from Germany had his winnings withheld for numerous reasons including registration from a restricted country and providing false data while registering. The player was able to justify all these accusations
The player from United Kingdom had his account blocked without further explanation. The last requested withdrawal has been pending for three months.
The player from Germany requested a withdrawal a few days ago, but it’s been pending since. The complaint was closed as unresolved as the casino could not provide the requested proof.
The player from the US requested 3 withdrawals a few weeks ago, but the withdrawals haven’t been processed yet.
The player from Greece had his account picked for additional verification after accumulating a substantial win. Some time after the complaint was submitted, the player successfully passed the verification and managed to start receiving his winnings. The complaint was reopened again because the player was unable to withdraw his winnings only in small amounts. The casino did not respond to our last messages and we were forced to close this complaint as unresolved.
The player complains that the casino blocked all forms of communication after he won a large amount.