The player from Italy had her winnings voided without further explanation.
The player from United Kingdom has requested a withdrawal over a month ago. It has been pending since.
The player from United States is unhappy with their winnings being split into several installments of $250.
The player from United States is experiencing difficulties withdrawing his winnings due to ongoing verification.
The player from Poland is questioning the verification process.
The player from Peru has been trying to withdraw her winnings without a success.
The player from Russia had his account blocked for an audit after accumulating a substantial win.
The player from United Kingdom had their account blocked without further explanation. Subsequently, the player asked for the account closure.
The player from Germany is questioning the number of personal documents which are required for the KYC verification. The complaint was closed as unresolved as the casino did not respond to our request.
The player from Germany had her winnings cancelled due to placing a bet greater than 30% of the deposit.