Home Complaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.

  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
Opened complaints (233)
Justified not solved complaints (483)
Justified solved complaints (759)
Rejected complaints (2471)
Current status

Waiting for player to reply

4d 17h 30m 51s

Amount: €31

Casino765 - Player wishes to close her casino account.

4.1/10 Bad reputation
Read more
Submitted: 2020-10-21  |  Case opened
Current status

Waiting for Casino Guru to reply

4d 18h 3m 51s

Amount: £2,288

RichPrize Casino - Player’s request to close his casino account has been overlooked.

4.3/10 Bad reputation
Read more
Submitted: 2020-10-21  |  Case opened
Current status

Waiting for player to reply

4d 17h 11m 54s

Amount: ??

Frumzi Casino - Player complains that he didn’t receive any bonus.

7.6/10 Good reputation
Read more
Submitted: 2020-10-21  |  Case opened
Current status

Waiting for Casino Guru to reply

4d 19h 11m 46s

Amount: €30

Gslot Casino - Player’s withdrawal has been cancelled.

6.6/10 Fresh reputation
Read more
Submitted: 2020-10-21  |  Case opened
Current status

Waiting for Casino Guru to reply

4d 22h 50m 28s

Amount: €1,000

Vulkan Vegas Casino - Player’s partial payment has been delayed.

8.4/10 Very Good reputation
Read more
Submitted: 2020-10-21  |  Case opened
Current status

Waiting for Casino Guru to reply

4d 16h 53m 19s

Amount: €150

Megaslot Casino - Player is criticizing withdrawal limits.

6.8/10 Fresh reputation
Read more
Submitted: 2020-10-21  |  Case opened
Current status

Waiting for Casino Guru to reply

4d 16h 44m 15s

Amount: £3,000

4 Crowns Casino - Player’s withdrawal has been delayed.

1.9/10 Very Bad reputation
Read more
Submitted: 2020-10-21  |  Case opened
Current status

Waiting for Casino Guru to reply

4d 16h 17m 53s

Amount: €5,000

Vulkan Vegas Casino - Players struggling to withdraw her winnings.

8.4/10 Very Good reputation
Read more
Submitted: 2020-10-21  |  Case opened
Current status

Waiting for Casino Guru to reply

5d 18h 48m 8s

Amount: $400

Silveredge Casino - Player’s winnings from No Deposit bonus were not granted.

4.3/10 Bad reputation
Read more
Submitted: 2020-10-21  |  Case opened
Current status

Waiting for Casino Guru to reply

4d 15h 30m 28s

Amount: £100

QueenVegas Casino - Player’s struggling to receive his refund.

8.0/10 Very Good reputation
Read more
Submitted: 2020-10-21  |  Case opened
Showing 11 - 20 of 233 complaints
Show more complaints (+10)
Gambling guide
Games guide
Casino Guru
About us
Play responsibly and in moderation.
Online Casino Complaint Resolution Center – Casino Guru

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2020