Solverde.pt Casino Review

The player from Portugal was facing a withdrawal issue with the casino. After reaching out to the player to gather more information about the problem, the Complaints Team did not receive a response. As a result, the team was unable to investigate the issue further or provide potential solutions, leading to the rejection of the case.

The player from Portugal has requested a withdrawal two months prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Portugal is experiencing some problems with automatically set bets. We rejected the complaint because the player didn't respond to our messages and questions, nor provided the required evidence.

The player from the Portugal has been blocked after requesting a withdrawal. We need to wait for the regulator's decission. Player stopped responding to our question therefore the complaint was rejected.

The player from Portugal has been waiting for a withdrawal for 3 weeks. The complaint has been closed as 'unresolved' as the case is awaiting the regulator's decision. We contacted the player at a later date to find out if a decision was reached by the regulator. Unfortunately, the player did not respond to our messages so the complaint was eventually rejected.

The player from Portugal is suggesting that jackpot prizes have been won by the same person. Even though we assumed that the issue has been resolved, without a confirmation from the player, we were forced to reject this complaint.