Betchan is a modern casino fully supporting bitcoins with a variety of games and a huge selection of slots. The anti-fraud policy is very strict and in some cases the casino stops answering, even in disputes being solved with mediator websites. Because of that, the reputation of this casino is very questionable.
Betchan Casino was founded in 2015, using the white label solution from Direx N.V., a company licensed in Curacao. This casino is in a group with Limoplay casino and Play.casino, all using the same affiliate programme. We believe these casinos share the same owner, so we’ve decided to evaluate them together. The casino website uses a modern design and offers translations into 4 languages (English, German, Russian and Swedish).
The casino accepts seven international currencies, including bitcoin. This casino uses the Swiss Soft platform with many different software providers, and offers lots of games for players. This casino also holds a certificate of trust from askgambers.com (a mediation website) where players can solve disputes with the casino. It’s interesting to note that at present, the casino doesn’t meet the criteria for having this certificate of trust. Still, the casino responds to every dispute, although their terms of service are very strict, especially point 1.11- the anti-fraud policy –where it is written that if the casino suspects players of fraudulent actions, they can terminate their account and suspend all payouts without notice - at the sole discretion of the casino.
Registration is easy and doesn´t take longer than 30 seconds. Only an email address and phone number are required for registration.
Betchan casino has a strict anti-fraud policy and carefully written terms of service, designed to overwhelm players if necessary. During their several years on the market, the casino has solved more than 20 disputes - most of them to the satisfaction of players, but there are still some cases where the casino refused to pay winnings.
See these two cases: case one, case two. The casino blamed players for breaking the terms of service. Players used mediation website askgamblers.com and the casino responded and agreed to send evidence of their breaking the rules. Mediators from askgamblers.com asked the casino for additional evidence because the evidence supplied was not convincing enough. Casino promised to send additional evidence, but instead stopped responding.
In this case the casino stopped responding after a player was waiting for the verification process to be completed. In another case, the casino asked the player to send a photo of himself holding the ID card. After player sent this photo, the casino asked him again to send a photo with the words "Hello Betchan". After he sent this photo the casino called him and asked 20 questions, and the result was that they refused to pay him.
It’s important to say that the reputation of this casino is strongly adversely affected by Play.casino from the same affiliate group, which has not paid players’ winnings of almost $50000.
All withdrawals should be made within 24h, or in the case of some e-wallets 2h, but as we mentioned above sometimes withdrawals take longer because of the strict anti-fraud policy.
The casino supports bitcoin currency and lots of e-wallets. Betchan casino has a weekly withdrawal limit of €10000, and a monthly withdrawal limit of €20000.
Support is available 24/7 in English, Russian and German.
At Betchan casino, players can enjoy 4 deposit bonuses. For the first deposit Betchan offers a 100% bonus up to €/$100 or 1BTC and 30 free spins on Starburst. The second to fourth deposit bonus is worth 50% up to €/$100 or 1BTC + 30 free spins on Attraction slot, Starburst and Fruit shop slot each time. This bonuses come with a 45x wagering requirement and a minimum deposit of €20 or 0.05BTC.
For regular players, the casino offers a 50% reload bonus up to 50€/50$/2500RUB/0.2BTC + 25 free spins on Starburst every Monday. This bonus has a 40x wagering requirement and a minimum deposit of €20 or 0.05BTC.
Betchan casino offers a huge variety of slot games, table games and also live dealer games from top game producers. The casino’s video poker selection is also impressive. For live games, the casino offers mostly live roulette.
This casino is modern and has lots to offer, but a very strict anti-fraud policy and more than 20 complaints in a relatively short period of time make the reputation of this casino very questionable.