Betchan Casino Review

The player from Netherlands has experienced a technical glitch while playing live roulette. The player placed a bet on number 31, straight up, but the winnings were not rewarded. The player's original bet was eventually credited back to the player.

The player from the Czech Republic is experiencing difficulties withdrawing funds, because the transactions to preferred payment methods have been declined. She has received her winnings by another payment method.

The player from the Czech Republic requested a withdrawal, but it has been rejected. Although the player deposited funds via third party cards, the casino has decided to pay the player his winnings and warned him not to deposit from third party cards again. The complaint is now resolved.

The player registered in the casino, had some trouble with the verification, but eventually passed it. The player continued playing and made several withdrawals. After some time, the player was asked to verify her account again. The isue was successfully resolved.

The player from Australia has been accused of opening multiple accounts. We received sufficient evidence of this from the casino and so the complaint was rejected. After some time, the casino reconsidered their position and decided to pay the player the previously confiscated winnings. As such the complaint has now been closed as 'resolved'.

The player from Germany requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Bavaria has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully in compliance with the maximum cashout limit from the bonus that was activated, therefore we marked this complaint as resolved.

The player from Austria is experiencing difficulties verifying the account as the driving license wasn’t accepted by the casino. The issue was eventually resolved and the player received his winnings.

The player from India had experienced repeated withdrawal denials from 22bet due to processing or technical errors. The player had confirmed that he had made successful withdrawals in the past, passed the KYC verification, and his winnings were a combination of deposits and bonuses. After multiple follow-ups, the player had been able to successfully withdraw his winnings. We had marked the complaint as resolved following the successful withdrawal.

The player from India had submitted a withdrawal request less than two weeks prior to contacting us. Winnings hadn't been obtained up to that day. We had advised the player to be patient and wait for at least 14 days after requesting the withdrawal before submitting a complaint. After our intervention, the player confirmed that he had received his winnings. Thus, we marked the complaint as 'resolved' in our system.

The player from Greece deposited 60 euros that were deducted from their account, but it did not reflect in their betting account. They believe they have been cheated and report that the customer service chat responses are unhelpful. The complaint was closed as the player's issue got resolved by the casino.

The player from South Korea had had an issue withdrawing funds due to constant additional verification requirements by the casino. Despite having submitted various forms of identification, the casino had continued to request more, which the player had perceived as an intentional delay of their withdrawal. The complaints team had communicated with the casino and the player, clarifying the need for a national ID card for verification. After the player had submitted a new passport photo with a code and a selfie, the casino had approved the withdrawal. The player had confirmed that the funds were transferred, and the issue had been successfully resolved.

The player from Portugal had been unable to withdraw his winnings from the casino despite having provided numerous documents for verification. The Complaints Team had explained the importance of the Know Your Customer (KYC) process and had asked the player for further information regarding his document submission and communication with the casino. The player later confirmed that the issue had been resolved by the casino. Consequently, the Complaints Team had marked the complaint as 'resolved' in their system.

The player from India had experienced issues with withdrawing his winnings from 22bet. Despite having his account fully verified and making several attempts to withdraw through Paytm, his withdrawals were repeatedly approved but then returned to the gaming account within 24 hours. After extensive communication with the casino and the Complaints Team, the casino had claimed the withdrawal was successfully processed to the player's Paytm wallet. However, the player insisted that he had not received the funds and did not have an active Paytm wallet. The issue was finally resolved after two months when the player confirmed that he had received his withdrawal.

A player from Argentina is facing a problem with their withdrawal as their request was rejected despite using the same method for deposit. The complaint was resolved as the player's money got paid out.

The player from Greece is facing a deposit issue at the casino where his 300 euros didn’t reflect in his account. The player later informed us that the issue was solved, so we closed the complaint accordingly.

The player from Poland has been experiencing difficulties with his identity verification and the subsequent withdrawal of his winnings for more than six months. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from Brazil had had difficulties withdrawing his winnings from an online casino because his account had not been verified. Despite his attempts to submit documentation, the casino had not responded. Our team had attempted to mediate, but the casino, with a history of 15 unresolved cases, had remained unresponsive, leading us to close the complaint as 'unresolved'. Later, the casino had claimed to have processed the player's withdrawal. However, the player had not confirmed this, causing the complaint to be closed as 'player stopped responding'. Eventually, the player had informed us via email that his issue was resolved.

The player from Austria had requested a full report of all his deposits and withdrawals from 22bet Casino. The casino initially did not respond to his request, which led to the complaint being marked as 'unresolved' due to the casino's history of non-responsiveness. However, the casino eventually provided the requested information and the player confirmed receipt. Consequently, we marked the complaint as 'resolved'.

The player from Brazil is having difficulties withdrawing winnings due to incomplete verification. The complaint was closed as 'unresolved' as the casino has more than 15 cases marked “No Reaction Policy.”

The player from Portugal requested a withdrawal and the casino asked him to submit additional documents. The complaint was resolved. After providing additional information including a selfie, the player received his funds.

The player from Germany had his bonus active balance cancelled due to a technical error caused by the game provider. The casino restored the player's balance to the state before the error happened. The issue was resolved.

The player from Netherlands has deposited money into his account, but the funds were not credited. The case was solved when the player received his deposit. However, the player closed his account in the casino because of the negative experience.

The player from Spain had reported that Bizzo Casino had cancelled his withdrawal and closed his account due to alleged gambling addiction. He had requested the return of his winnings and had expressed concerns about the casino's policies on withdrawals and deposits. After the player's communication with the casino, player reported the issue as already resolved.

The player from Germany had experienced difficulties withdrawing his winnings of 400 euros from an online casino. He had attempted multiple withdrawal methods, including bank transfer and sticpay, but was unsuccessful. The casino's support team had been unable to provide effective assistance. However, the issue was finally resolved when the casino processed his withdrawal via sticpay. The player had confirmed the successful transaction and the complaint had been subsequently closed as 'resolved'.

The player from Portugal had reported that she had won several slot tournaments at an online casino but had not received her winnings. Despite multiple attempts to contact the casino's support team, the issue had remained unresolved. The casino had attributed the delay to the tournament provider not releasing the list of winners. However, the issue was later resolved when the casino paid out the winnings. The player then requested to close the complaint as her issue had been successfully addressed.

An Australian player has been accused of fraudulent account activity and is seeking to recover winnings or a refund for the money spent during September 17-18. The complaint was resolved as the player received his refund from the casino.

The player from New Zealand had a big win at Bizzo using VIP bonuses. She read the terms and conditions stating a max bet of $8NZD but later found an email stating a lower max bet of $6.5NZD. Player’s complaint has been resolved successfully.

The player from Spain requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was successful, therefore we marked the complaint as resolved.

The player from Portugal has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Spain requested a withdrawal less than two weeks prior to submitting this complaint. It has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Portugal is experiencing difficulties withdrawing his winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Portugal has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Greece has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Austria has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from US verified his account, but the casino keeps rejecting all withdrawal requests. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Italy is experiencing difficulties withdrawing his winnings due to ongoing verification. The casino representative informed us that the player's account was verified so he was able to withdraw the funds. A few transactions were credited back to the player's account, and he later gambled them away instead of submitting a new withdrawal request, other payouts were successfully received. The player stated that his complaint was resolved so we closed it as it is.

The player from Italy breached the bonus T&Cs by placing bets higher than allowed, therefore we first rejected this complaint. Later the player informed us that the casino decided to return his winnings and after the casino confirmed that this was true we marked the complaint as resolved.

The player from Canada has entered wrong DOB by mistake while registering an account. Unfortunately, the withdrawal is now pending due to incomplete verification. Player’s complaint has been resolved successfully.

The player from Germany was complaining about the lengthy and complicated verification process. The player later passed the verification process and requested a withdrawal. The complaint was closed as 'resolved' after the player confirmed she had received her winnings.

The player from Spain had encountered issues with National Casino when he attempted to withdraw his winnings of 5000€. After some back-and-forth communication, the casino allowed the withdrawal of the player's winnings. The issue was then marked as resolved by the Complaints Team.

The player from Manitoba had had an issue with withdrawing winnings from an online casino, as they had been unable to provide a requested screenshot of a bank transaction. The player had confirmed that this was the only document they couldn't provide, having already submitted approved proofs of identity and residence. The casino had insisted on a single screenshot, which the player's bank could not provide. The issue had been successfully resolved, with the player confirming receipt of the funds.

The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Argentina was experiencing difficulties withdrawing her winnings due to ongoing verification. The account was then verified but the player had issues with the chosen payment method. After trying a different payment method, the player received their winnings and the issue was resolved.

The player was struggling to withdraw his winnings due to limited availability of payment methods. The issue was later resolved and the player confirmed he had received his funds. The complaint was closed as 'Resolved'.

The player from Australia was experiencing difficulties withdrawing his funds. The difficulties were apparently caused by incorrectly entered bank details. The casino later informed us that the issue was resolved and the player had successfully withdrawn his funds. The complaint was closed as 'Resolved'.

The player from Italy is experiencing difficulties withdrawing his winnings due to ongoing verification and allegedly expired Driving License. We closed the complaint as 'unresolved' because the casino failed to respond, however, the player later informed us they successfully passed the identity verification. The complaint was, therefore, closed as 'resolved'.

The player from Germany has been trying to withdraw her winnings for 2 weeks. She provided all the required documents and than the casino accused her of having multiple accounts. The player issue was resolved.

The player from Germany has requested withdrawal a week ago. It has been pending since. Shortly after the complaint was submitted, the player was able to receive his withdrawal and the complaint is resolved.

The player from New Zealand had been unable to process a withdrawal of winnings amounting to $3000. The casino claimed his bank had declined the transaction. The player had previously made successful deposits using his BNZ debit card and had been attempting to withdraw his winnings for nearly two weeks. After communicating with the casino's help desk and trying different methods, the player finally reported that he had received his winnings. We had marked the complaint as 'resolved' in our system.

The player from Norway requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Chile has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Brazil submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Philippines has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Philippines has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.