New casino, established in 2015, for Turkish market. Player will enjoy wide variety of casino games including NetEnt or Microgaming games. Players can use live chat support in Turkish language, however support via phone is absent. Some withdrawal complaints further harm reputation of this casino.
Anadolu Casino is an online casino operated by East Pioneer Corporation under a licens, issued and regulated by the Curacao Gambling Commission. Anadolu Casino is a new online casino when we compare it with other casinos for the Turkish market. Their website began operations in 2015, and as a result there are not many reviews and complaints about Anadolu Casino available at this stage.
The casino website design includes a black background, which can be seen by casino users as either elegant or depressing. On the other hand, Anadolu Casino is not optimized for mobile devices and does not offer mobile casino games. Occasional popups can also be a distraction as you play through the site. AnadoluCasino is a fully localized online casino for Turkish users,providing many casino games including live casinos, Turkish roulette, slots, virtual sports and scratch cards.
If we compare other similar online casinos which operate in Turkey, it’s obvious that Anadolu Casino has many fewer complaints than its competitors in the market. However, as mentioned above, this casino is quite new to the online casino market, so in this case, we should consider that there are not yet enough players to post complaints on blogs or forums, rather than assuming it’s a reflection on the quality of the casino.
The customer support team has already established a good reputation. Live chat support is available between 13.30 – 22.00 (GMT+3) hours. However as already noted, their customer support does not provide any phone number contact for solving player issues, which some players will find limiting.
According to one of the complaints posted on the SikayetVar.com website, the player had issues at the start of the withdrawal process. He claimed that he completed all the requirements of the bonus conditions, but his account was closed because of a bonus rules violation. The player also posted the whole conversation with customer service. Honestly, the case is not clear enough to draw a firm conclusion on one side or the other, but it’s obvious that the customer service agent was not as helpful as they could have been in this case.
Anadolu Casino offers a range of payment methods, similar to other Turkish casinos on the market, including VISA and MasterCard payment cards, Eco, Cepbank, Astropay, TILLCARD, Paykasa, bankwire and mobile payments options. Based on the terms & conditions and customer support inquires, the minimum deposit is 200 Turkish Lira, and the maximum withdrawal depends on the payment method, with up to 100,000 TL per transaction available for bank transfer withdrawals. Withdrawals can take 3 to 5 days. However, the maximum daily winning limit for any player is £250,000, or the equivalent value in local currency.
Players that make their first deposit at Anadolu Casino get a 100% (up to 500 TL) bonus, available for use in slot games. To qualify for the 100% Welcome Bonus, a minimum of 100TL must be deposited at Anadolu Casino within 7 days of a real account being registered. It is also subject to a thirty-five (35x) times wagering requirement before funds can be withdrawn from the casino account.
Anadolu Casino provides one of the most popular online casino games in Turkey, Turkish live dealer roulette. There are many other online games from world leading casino games software developers including NetEnt, Microgaming and Play N’Go. Live dealer games are provided by Evolution Gaming. Games are not available for instant play without registration. Players have to register to play for fun or money.