Home Online Casinos All Slots Casino Review

All Slots Casino Review

Players from Virginia Not Accepted
7.9 Reputation
rating
Good
Reputation
Players from Virginia Not Accepted
Good
Reputation
Author: Matej Novota | This review was last updated: 2020-05-12T00:00Z  

We've thoroughly reviewed All Slots Casino and gave it a good reputation rating. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because All Slots Casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, All Slots Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 14 complaints directly about this casino in our database, as well as 183 complaints about other casinos related to it. Because of these complaints, we've given this casino 14,689 black points in total, out of which 9,822 come from related casinos. You can find more information about all of the complaints and black points below.

All Slots Casino appears on 2 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.

All Slots Casino is a good online casino. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting a very good or perfect reputation rating from us. Even despite that, you can expect this casino to be a good place to play at.

Read more Read less
Residents from
Virginia
Not accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English (+3)
Live Chat
Language
English (+3)
Email Support
Language
English (+3)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Owner
Digimedia Ltd
Established
2000
Withdrawal limit
€16,000  per month
Licensing Authority
Malta
Perfect
Interesting Facts
  • Medium sized casino popular in Canada and New Zealand
Positives
  • Wide range of currencies
  • Live dealer games are available
  • Live chat support is available 24/7
Negatives
  • Fees associated with some withdrawal methods
  • Software provider filter not available

Complaints about All Slots Casino and related casinos (195)

We have conducted extensive research on the web and as a result we have found following 195 complaints on All Slots Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give All Slots Casino a Good reputation.

Good Casino Reputation
Direct complaints about All Slots Casino
Insufficient evidence from casino
Black points: 1199
Account was closed and winnings were confiscated due to breach of terms and conditions.
The player requested a withdrawal and sent his documents for verification to the casino support about five times. The payout of his winnings became delayed and once the verification was finally done, the casino informed him that he shared computers or environments with other people and they would confiscate his winnings of $5,000 and close his account. There's no other information available after this.
 
This complaint is from 8/2015
Disputed amount: $5,000 (real money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 1072
Withdrawal refused, account locked.
The player received his winnings previously without any issues but once he asked for a second withdrawal of €7,670, it was denied. The casino closed his account claiming that the player violated their shared environment policy. They also confiscated his winnings. No further information is available.
 
This complaint is from 9/2014
Disputed amount: €7,670 (real money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 460
After winning in this casino, the player even got a congratulations email but he was unable to get his money for an unknown reason.
The casino did not respond to the player's emails and when he placed an official complaint, the casino responded saying the player used an irregular betting pattern, therefore, all funds were confiscated. However, no evidence was provided.
 
This complaint is from 11/2014
Disputed amount: £2,918 (real money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 395
A bit more complicated complaint when the player didn't use his own credit card for deposit.
The player used a friend's credit card to deposit money and he had a handwritten letter with the friend's approval. The problem was that the casino took a deposit from this card and when there was some balance on the account they simply closed it because of breaching terms. They should have either returned the deposit or let his account open with the balance. However, the evidence was missing.
 
This complaint is from 11/2015
Disputed amount: $1,650 (real money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 323
Casino refused to pay winnings and closed the player's account.
The player was accused of having played in a shared environment. That was breaching the terms according to the casino and they confiscated all the winnings. However no proper evidence was provided, therefore this was highly suspicious.
 
This complaint is from 11/2014
Disputed amount: €2,443 (real money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 99
Player was accused of multiple account holdings and his account was closed.
The player requested a withdrawal of £260 but it was denied by the casino. They claimed that the player had opened multiple accounts and they blocked his account. No other information is available ever since then.
 
This complaint is from 8/2015
Disputed amount: £260 (real money)
Read more on: thepogg.com
Read more
Show 5 similiar complaints with 2,349 black points in total
Uncertain case, good regulator
Black points: 378
After the player sent their documents for verification, their account was closed without an explanation from the casino.
The player requested a withdrawal and after they send all the documents needed for their account verification, their account was blocked. They contacted the live chat for an explanation and were told that their account was under the investigation. The casino never responded to this complaint and it remains unresolved.
 
This complaint is from 8/2019
Disputed amount: €3,400 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 252
Delayed withdrawal request without an explanation from the casino.
The player requested a withdrawal of €2,500 and sent all the documents for the account to get verified. After that, the payout became delayed and the player was trying to get a hold of the casino support via emails numerous times. The casino never responded to his contact attempts and the complaint remained unsolved.
 
This complaint is from 1/2018
Disputed amount: €2,500 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 45
Confusing withdrawal process.
The player requested a withdrawal but the casino claimed that the player had stopped the payout to go through to their bank account. But the player claimed to make all their transactions via their iDebit card. An uncertain and confusing complaint that remained unresolved.
 
This complaint is from 5/2019
Disputed amount: $1,000 (bonus money)
Read more on: thepogg.com
Read more
Uncertain case, good regulator
Black points: 28
Player was accused of using an irregular betting pattern. The casino refused to pay the win or returning deposit 200€.
The player was not aware of breaching any terms. Also, no proper evidence was shown. The casino had either very strict terms or was trying to accuse the player of a random violation. Unprofessional behavior.
 
This complaint is from 9/2014
Disputed amount: €812 (real money)
Read more on: askgamblers.com
Read more
Show 3 similiar complaints with 325 black points in total
Delayed payment, status unknown
Black points: 350
Delayed withdrawal process.
The player complained about their withdrawal request being delayed. They were asked to provide additional documents for their account to get verified more thoroughly. After that, the casino found out that their account was linked with other players' accounts and decided to close their account and confiscate their winnings. Ever since then, there's no other information provided.
 
This complaint is from 3/2019
Disputed amount: $3,500 (bonus money)
Read more on: thepogg.com
Read more
Delayed payment, status unknown
Black points: 139
Extremely long withdrawal process, more than 6 months of waiting.
The player was constantly getting the emails asking him for ID documents, sometimes 2-3 times a day. The casino responded but with no details or excuse.
 
This complaint is from 12/2015
Disputed amount: $3,500 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 108
Delayed payment with an unknown status.
The casino responded to the player's complaint and tried to resolve the situation where they promised the payment would reach the player's account in a few days. It was taking much longer than expected for an unknown reason and we still aren't sure if the player did receive the payment or not. The case remains unresolved.
 
This complaint is from 4/2017
Disputed amount: $1,800 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 19
Again an issue about using a 3rd party card to deposit. The casino accepted the deposit but did not want to pay winnings.
The player used other person's card to make the deposit and the casino refused to pay her the winnings of $650. The casino also returned the deposit of $20 to that card.
 
This complaint is from 4/2015
Disputed amount: $650 (real money)
Read more on: askgamblers.com
Read more
Show 3 similiar complaints with 266 black points in total
Complaints on related Platinum Play Online Casino (Same management)
No reaction, good regulator
Black points: 816 (408 for this casino)
The player's winning was confiscated and his deposit was promised to be returned to him.
Jimmy requested a withdrawal of SEK43,873 and sent all the documents needed for verification. On the next day, the support told Jimmy he would get his deposit of SEK6,000 back but his winning would be confiscated and his account would be closed. The reason for this decision was that the manager decided to do so and they couldn't answer him any more questions. Jimmy also asked if he could speak with the manager by chat of telephone but he was told it was impossible.
 
This complaint is from 10/2018
Disputed amount: 37,873 kr (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 141 (70 for this casino)
The player's winning was confiscated for no relevant reason.
Giedriukas requested a withdrawal of €300 and two days later was asked to send documents needed for verification, so he did. After not hearing from the casino for some time, he decided to log in to his account and found out he couldn't. He immediately contacted the support and they told him his account was closed due to Operations Team decision to do so. They never explained their decision more thoroughly to the player and they also confiscated his winning. The complaint remained unresolved.
 
This complaint is from 8/2018
Disputed amount: €300 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 108 (54 for this casino)
The player's winning was confiscated without an explanation.
Kiy fulfilled the wagering requirements of the bonus that he accepted and finished with a balance of $235. He requested a withdrawal and about three days later, the casino confiscated his whole winning and blocked his account without explanation. The casino never responded to the complaint and ever since then, it remained unresolved.
 
This complaint is from 8/2018
Disputed amount: $235 (bonus money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 249 black points in total (124 for this casino)
Insufficient evidence from casino
Black points: 344 (172 for this casino)
The player's account was blocked due accusation of a breached terms and conditions.
The player, Mikkosalm from Finland, wanted to withdraw his winning but he couldn't do it via Skrill payment method or his Finnish bank account. The casino asked him to send documents needed for verification but a couple days later he got an email stating that they won't pay him his winnings. The reason happened to be that he was linked to a group of players that shared the same identifiers and until the investigation of all the members wasn't over, his account would remain closed. Mikkosalm asked the casino to provide evidence, but they never did. The case remains unresolved and there is no further update available.
 
This complaint is from 6/2016
Disputed amount: €2,800 (bonus money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 301 (150 for this casino)
The player was accused of broken terms and conditions of the casino and her account was blocked.
The player INGRIDALABU from Lithuania stated that her account was blocked after she requested a withdrawal due to broken terms and conditions of the casino. They claimed that someone else had to either use her computer to play or used the same IP address. The player demanded more evidence from the casino because she stated that she was the only one playing from that PC and IP address. The casino replied that they cannot provide more information for the 3rd party and the investigation team has decided that the account would remain closed. This complaint was left unresolved due to a lack of evidence from the casino.
 
This complaint is from 11/2017
Disputed amount: €551 (real money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 49 (24 for this casino)
The casino accused the player of broken rules but never provided relevant evidence.
Victor requested a withdrawal of €1,000 and sent all the documents needed for his account verification. Shortly after that, his account became blocked and when he asked the support about it, they told him he needed to send a selfie picture of himself and he did so right away. Later on, Victor asked the support for an update and was told that his account would remain blocked because apparently, he used a different computer to play at. He claimed he didn't play anywhere else but on his PC and unless the casino provides relevant evidence of their accusations, the complaint would remain unresolved.
 
This complaint is from 5/2014
Disputed amount: $100 (bonus money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 350 black points in total (174 for this casino)
Delayed payment, likely paid
Black points: 100 (50 for this casino)
Extremely delayed verification and withdrawal process.
The player requested a withdrawal of $550 and was asked by the casino to provide documents for his account to be verified. He did so numerous times in the row but still didn't receive his winnings. He kept on contacting the casino about it but they asked for more time every time he did so. The player thought that the casino was doing so on the purpose to delay the payout. No other information is available and the complaint remains unresolved.
 
This complaint is from 10/2019
Disputed amount: $550 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 39 (19 for this casino)
The winning was delayed but we believe it was likely paid.
SAZZAD, a player from Bangladesh met the wagering requirements of his 100% bonus and requested a withdrawal of $300. He was asked to send all the documents needed for his account verification and so he did. His payout became delayed for an unknown reason and he kept on contacting the casino for an update every day until one representative told him he should receive it soon. Sazzad didn't provide any update of this complaint and it remained unresolved.
 
This complaint is from 6/2015
Disputed amount: $300 (bonus money)
Read more on: askgamblers.com
Read more
Show 1 similiar complaints with 39 black points in total (19 for this casino)
Delayed payment, status unknown
Black points: 19 (9 for this casino)
Complicated document verification that caused the player a delay on receiving his winning.
Phil wanted to withdraw his winning of CA$1,300 and the casino asked him to provide documents to verify his address. He sent them in right away but they demanded more documents, this time it was a bank statement with an official stamp on it. After Phil had sent that document, the casino said it wasn't sufficient enough and asked for a bank statement again, this time for it to be signed. Phil's bank refused to give him such a document and there was nothing else he could to in order to receive his winning. The complaint remained unresolved without any further update.
 
This complaint is from 5/2014
Disputed amount: Can$1,300 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 3 (1 for this casino)
The player received an unwanted bonus.
Weeble complained that after he completed the wagering requirements and was ready to request a withdrawal, he received an unwanted bonus. He immediately contacted the casino via live chat and asked for a bonus removal but the request was denied saying that he already started playing it. No further information is available ever since then.
 
This complaint is from 6/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 1
The player claimed he never received his winning but the casino said otherwise.
The player, Tomo, requested a withdrawal but it was delayed for an unknown reason for over three weeks. When he contacted the casino for an update, they asked him to send more documents needed for verification. Later on, the casino responded to the complaint and claimed that the player's winning was sent to his account via VISA and all they needed from him was certain information which he needed to get from his bank. This information was requested from the casino by VISA in order to investigate the issue. Tomo refused to get them the information and kept on offering excuses that his bank wouldn't provide them with such information. Due to the lack of co-operation from the player, they were unable to pursue this matter further and they provided him with an official letter from their processors that confirmed that the funds had been deposited into his VISA card account. The player since charged back his purchase. The player's account has since been locked and will remain so for receiving a substantial withdrawal and for then charging back his deposits. There is no further information available.
 
This complaint is from 5/2014
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 0
The player's account was locked due to irregular activities.
Hellena666 requested a withdrawal of €1,150 and sent all the documents needed for her account to get verified. Shortly after that, she received an email that stated her account was locked due to irregular activities. The casino informed her that they would start an investigation to see if they could reopen her account. But later on, the casino sent Hellena an email to tell her that there has been no further investigation and their decision was final and the account wouldn't be unlocked. The complaint remained unresolved.
 
This complaint is from 9/2013
Disputed amount: €1,150 (bonus money)
Read more on: thepogg.com
Read more
Show 2 similiar complaints with 1 black points in total
Failed self-exclusion
Black points: 0
The casino failed to help the player with his self-exclusion.
The player, Secchetto67, asked the casino to be self-excluded on the same day of his registration. He admitted to them he's had a gambling problem but they never responded to any of his requests. There is no further update available on this complaint.
 
This complaint is from 10/2014
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Euro Palace Casino (Same management)
No reaction, good regulator
Black points: 2364 (1,182 for this casino)
Player's winnings were confiscated and their account was closed due to the management decision.
The player requested a withdrawal of CA$27.067 but it became delayed. Around ten days later, he found out that his account was closed by the management team's decision and that his withdrawal request was denied. Ever since then, there's no further information provided on whether the player received their winnings at last or not.
 
This complaint is from 12/2019
Disputed amount: Can$27,067 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 1180 (590 for this casino)
Player didn't meet the wagering requirements and his winnings were voided.
The player wasn't able to withdraw his winnings due to high wagering requirements. The casino gave him his deposit back, but he wanted the rest of the money to be returned to him, too. There is no further update ever since then.
 
This complaint is from 3/2018
Disputed amount: €8,614 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 849 (424 for this casino)
Player was accused of breaching bonus terms and conditions.
A player from Sweden accepted a bonus, fulfilled the wagering requirements, and won SEK40,000. He also made sure to follow all the rules about the wagering requirements and the max betting limit. After that, the casino sent him an email which stated they soon won't accept Swedish players so he decided to withdraw his winnings just to make it before the restriction was about to start. He didn't succeed because the casino accused him of breaching the bonus terms and conditions which he disagreed with. When the casino last responded to his requests, they said to him that they were still waiting for feedback from a relevant department and would contact him as soon as they would get a resolution. Unfortunately, there is no further update ever since then.
 
This complaint is from 1/2019
Disputed amount: 40,000 kr (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 674 (337 for this casino)
Player was accused of using an irregular betting pattern. His deposit was returned but the winnings were confiscated.
The player requested a withdrawal but it was denied and he was accused of an irregular betting pattern. His deposit was returned, but the winnings were confiscated. There is no further information available.
 
This complaint is from 7/2019
Disputed amount: €2,900 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 36 (18 for this casino)
Player was accused of irregular play. However, the casino did not provide any evidence.
After the player received some of her winnings, her account then became blocked and the rest of her winnings of $200 were confiscated. The casino sent her an email stating that there was an irregular activity on her account without providing any proof to her. There's no information ever since then provided.
 
This complaint is from 3/2015
Disputed amount: $500 (bonus money)
Read more on: askgamblers.com
Read more
Show 4 similiar complaints with 2,739 black points in total (1,369 for this casino)
Delayed payment, likely paid
Black points: 39 (19 for this casino)
Player was asked to send her documents for verification numerous times.
The player requested a withdrawal of $3,000 and complained that the payout has been delayed. One week have passed and she didn't receive her winnings. The casino kept on asking her to send documents for her account verification claiming they never received them. On the other hand, the player claimed to had sent those four times already. No other details are available since then.
 
This complaint is from 6/2015
Disputed amount: $3,000 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 31 (15 for this casino)
Player was asked to send verification documents multiple times. Delayed payment- unknown status.
The player made a withdrawal request of $1,600 but later on, the amount was returned to his player's account. The casino never responded to his contact attempts and he later asked for his account to be closed. We are not sure whether the player received his money or not.
 
This complaint is from 5/2015
Disputed amount: $1,600 (real money)
Read more on: askgamblers.com
Read more
Solved complaint
Black points: 0
Delayed withdrawal request was paid out at last.
The player requested a withdrawal and was asked by the casino to provide them with documents needed to verify his account. He tried to do so on numerous occasions but the email would bounce back as unsent. He was advised to use a different email address and then to use someone else's email account to do so. Later on, he received another email from the casino stating they haven't received his documents but when he went to check out his bank account, the money was there. The player felt like the casino was just playing games with people.
 
This complaint is from 4/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 0
Player's winnings were confiscated due to accusations of fraud.
The player played with a bonus, fulfilled the wagering requirements, and won €5,042. He then requested a withdrawal of €2,000 but it was denied. The casino accused the player of fraud but didn't provide him nor the mediator with any proof. The player was advised to file a complaint with eCogra. We're not sure of the outcome of this complaint.
 
This complaint is from 5/2014
Disputed amount: €5,042 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Royal Vegas Casino (Same management)
No reaction, good regulator
Black points: 1801 (900 for this casino)
Extremely delayed withdrawal request.
The player requested a withdrawal of $13,000 and submitted all the documents that were needed for their account verification. About two weeks later, the request was still pending. There is no further information and the complaint remains unsolved.
 
This complaint is from 1/2019
Disputed amount: $13,000 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 1049 (524 for this casino)
Delayed withdrawal processing.
The player requested a withdrawal of $6,000 but it had been delayed for an unknown reason. No further information is available ever since.
 
This complaint is from 3/2018
Disputed amount: $6,000 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 763 (381 for this casino)
The player did not receive his winnings.
This was highly difficult to decide as the casino never responded to this complaint. The player was told the payments had been processed but he didn't receive anything. We were not sure whether he received it later because there was no update provided.
 
This complaint is from 5/2018
Disputed amount: $3,804 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 554 (277 for this casino)
The player had a problem to withdraw his winning due to payment methods.
Really angry complaint about an unprofessional service, whether the player got paid stayed unclear.
 
This complaint is from 6/2016
Disputed amount: $5,000 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 209 (104 for this casino)
Player's account was blocked due to suspicious activity.
A few days after the player requested a withdrawal, their account was blocked due to an accusation of suspicious activity on their account. The player asked the casino for an explanation but received none. No other details are available.
 
This complaint is from 5/2014
Disputed amount: $6,000 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 100 (50 for this casino)
Historically there were many complaints older than 4 years, some of them were resolved but some of them stayed unresolved.
Some complaints were regarding a delayed payment, some of them were about a strict bonus condition. The players got accused of breaching the terms and conditions and their account got closed and funds were seized.
 
This complaint is from 12/2013
Disputed amount: ?? (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 60 (30 for this casino)
This complaint from December 2016 stayed unresolved, no response from the casino.
The player was asked 3 times to send a utility bill. No clear outcome of this situation.
 
This complaint is from 12/2016
Disputed amount: $142 (real money)
Read more on: askgamblers.com
Read more
Show 6 similiar complaints with 2,735 black points in total (1,366 for this casino)
Insufficient evidence from casino
Black points: 154 (77 for this casino)
Player has been accused of multiple account holdings.
Before the player opened his account, he contacted the casino to make sure that he didn't have an open account with them already. The casino said that he didn't so he made about 3 deposits, played, and won. He then requested a withdrawal of £1,000 and sent all the documents needed for his account verification. A few days later, the casino accused the player of multiple account holdings and refused to pay out his winnings, but he claimed that he checked with them before he started playing there. The casino said that they have proof of their accusations and won't pay him any money. No other information is available ever since then.
 
This complaint is from 5/2014
Disputed amount: £1,000 (real money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 99 (49 for this casino)
Extremely delayed withdrawal and document verification processing.
Leonid requested a withdrawal of £150 and sent all the documents that were needed for his account verification but the payout became delayed. The casino accused the player via the ThePOGG that he was involved in a group of accounts being run in unison, which was a clear breach of terms and conditions but failed to provide supporting evidence. There is no further information available ever since.
 
This complaint is from 8/2015
Disputed amount: £150 (real money)
Read more on: thepogg.com
Read more
Insufficient evidence from casino
Black points: 90 (45 for this casino)
Player was accused of multiple broken rules. High betting pattern and providing fake ID for verification.
The player accepted a bonus, finished the wagering requirements, asked for a withdrawal, and sent all the documents for their account to get verified. A few days later, the casino informed them that their account would be blocked due to two broken rules. First, the player's ID was to be fake and the second one was that the player made higher bets than were allowed. No further details are available.
 
This complaint is from 5/2014
Disputed amount: $2,522 (bonus money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 189 black points in total (94 for this casino)
Justified complaint
Black points: 300 (150 for this casino)
The player wasn't able to log into their account.
After the player wasn't able to log into their account, they contacted the casino for help and they informed them that the players from India were no longer allowed to play. The issue was that the player still had incomplete wagering from the bonus and was close to fulfilling them. The support instructed them to clear history and cookies on chrome browser but when the player tried it, it still did not work. They even tried to use the downloaded version of the casino but still, no luck. There was no reaction from the casino and the complaint was left unsolved.
 
This complaint is from 4/2018
Disputed amount: 20,000 INR (bonus money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 100 (50 for this casino)
Slow payout process because of a Mexican bank account.
There was a delay of more than a month. However, the casino responded many times and tried to resolve the issue with the Mexican bank. The outcome stayed unclear as the player did not confirm whether he received the money or not.
 
This complaint is from 1/2018
Disputed amount: $30,000 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 100 (50 for this casino)
Delayed withdrawal process.
The player requested a withdrawal of $1,600 but it was delayed. There is no other information available.
 
This complaint is from 11/2018
Disputed amount: $1,600 (bonus money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 19 (9 for this casino)
Extremely delayed withdrawal payout process.
The player had two pending withdrawals but the casino never asked them to provide documents needed for their account to get verified. Later on, when the player decided to call the casino and ask them if they needed them, they said yes and the player sent them in. Even though the documents were sent, the whole process was delayed and the player didn't receive the money. Then the casino replied to the complaint and promised the player to get paid very soon. We believe that the payout was delayed for unknown reasons, but it was likely paid.
 
This complaint is from 10/2014
Disputed amount: Can$14,000 (real money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 119 black points in total (59 for this casino)
Delayed payment, status unknown
Black points: 100 (50 for this casino)
Player was told that their InstantDebit and iDebit accounts were both invalid.
First, the player used their InstaDebit card to receive their winnings, but the casino told them it was invalid. They then opened an iDebit account but the casino told them the same thing once again, that it was invalid for a withdrawal. There's no further information available ever since.
 
This complaint is from 11/2019
Disputed amount: Can$1,000 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 39 (19 for this casino)
Complicated and delayed withdrawal process.
The player requested a withdrawal but was informed that they couldn't receive their winnings via the same payment method they used for making their deposit and the casino asked them to choose a different one. They opened two new ones, one with Nettel and the other with ecoPayz but still wasn't able to receive the money. But once they upgraded their ecoPayz to a silver membership and sent all the details to casino, it started to look like they would receive their money at last. The player never confirmed whether they received the payout or not. The complaint remains unresolved.
 
This complaint is from 3/2015
Disputed amount: ?? (real money)
Read more on: askgamblers.com
Read more
Show 1 similiar complaints with 39 black points in total (19 for this casino)
Uncertain case, good regulator
Black points: 44 (22 for this casino)
Unclear complaint where the player got angry because the casino asked him to resend documents 3 times.
The player had an issue with the verification documents and therefore his winnings were returned back to his casino account. The player didn't understand why the winnings were not paid out. Apparently there were many issues with the reception of the documents by the casino and they kept requesting the documents to be resent again, which the player refused to do.
 
This complaint is from 12/2016
Disputed amount: $250 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 25 (12 for this casino)
The player's account was closed without an explanation.
The player requested a withdrawal of €734 and sent all the documents for verification. Later on, the casino closed their account without any explanation given. There is no further information available.
 
This complaint is from 5/2014
Disputed amount: €734 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 5 (2 for this casino)
Account verification issues.
Even though the player sent all the documents for their account verification, it remained blocked. They also mentioned that they liked playing at the casino and would like the issue to get resolved. The casino asked for their account number so they could run a more thorough investigation. No update is available ever since.
 
This complaint is from 10/2016
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 30 black points in total (14 for this casino)
Waiting for decission of regulator
Black points: 0
The player used someone else's credit card to make a deposit.
The player used her friend's credit card to make a deposit and since it was against the rules, her winnings were confiscated and the deposit was returned back to that specific card. Later on, she told the casino she would take this matter to the MGA and after that, the casino stopped communicating with her. No other information is available.
 
This complaint is from 10/2015
Disputed amount: $4,000 (real money)
Read more on: askgamblers.com
Read more
Waiting for decission of regulator
Black points: 0
Player’s account was blocked due to suspicion of their account being associated with other players' accounts.
This player received a bonus and won about £8,000 and after that, requested a withdrawal of an unknown sum. A few days later, the casino blocked their account claiming their account was associated with other players' accounts. The player said that wasn't true but the casino persisted on their foundings and recommended them to contact eCOGRA for further assistance. No more information is available ever since.
 
This complaint is from 5/2014
Disputed amount: £8,000 (bonus money)
Read more on: askgamblers.com
Read more
Waiting for decission of regulator
Black points: 0
3rd party credit card use problem, only partial refund.
A very uncertain case, the player used 2 credit cards, one being his wife's credit card but with her permission. The casino asked for all the documentation and then they refunded $200 out of $500 deposited. The casino had maybe unclear terms regarding this and the player may place his complaint directly to MGA.
 
This complaint is from 1/2015
Disputed amount: $1,000 (real money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 0 black points in total
Player stopped responding
Black points: 0
Complicated verification and withdrawal process.
The player thought that they had requested two withdrawals of $650 each but that wasn't correct. Their first request was denied because their account wasn't verified yet and once the money was returned back to their account, they thought that they had won once again and requested another withdrawal in the same amount as previously, $650. The player stopped responding to the complaints and the issue remained unresolved.
 
This complaint is from 5/2014
Disputed amount: $650 (real money)
Read more on: askgamblers.com
Read more
Complaints on related Wild Jack Casino (Same owner)
Failed self-exclusion
Black points: 44 (4 for this casino)
Failed self-exclusion, account blocked.
Player requested a refund after he had self-excluded himself from a sister casino but was still able to deposit in Wild Jack Casino. Casino replied the requested amount was below the withdrawal limit, therefore, the player should've waited for his exclusion period to be over (6months) in order to access his deposit again. Casino refused to return his deposit.
 
This complaint is from 4/2015
Disputed amount: $450 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 24 (2 for this casino)
A payment made via a bitcoin transaction but was never credited.
Player complained he had deposited via a bitcoin transaction but the funds were never added to his account. After he contacted the customer service they just kept telling him they would look into it. Uncertain case, no more update since then.
 
This complaint is from 1/2018
Disputed amount: ?? (real money)
Read more on: thepogg.com
Read more
Failed self-exclusion
Black points: 0
Failed self-exclusion.
Player complained he had self-excluded himself from a sister casino and still he was able to create a new account in this casino. Casino replied that it was true that he had self-excluded himself but he hadn't admitted any gambling problems so only the account in the first casino was blocked and he was free to play in sister casinos. An uncertain case, the player turned to gambling commission for further assistance. No more update since then.
 
This complaint is from 5/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Vegas Palms Casino (Same owner)
Uncertain case, good regulator
Black points: 15 (1 for this casino)
The player received more money than he requested.
After the player requested a withdrawal of $400, the casino asked them to send additional documents for verification. After they sent all required information several times in the row, the player received their money. However, the amount was about $235 higher than requested which left the player confused.
 
This complaint is from 9/2014
Disputed amount: $400 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 5 (1 for this casino)
Payment error.
Player's money was deducted from their account without their knowledge when the casino claimed it was due to a payment error and that they did try to reach them for some time. The player stated that they were never contacted by anyone from the casino representatives. The complaint remained unresolved. No update since then.
 
This complaint is from 12/2014
Disputed amount: ?? (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 1
Player did not receive refer a friend bonus.
The player complained that he did not receive a refer a friend bonus. The casino stated that the friend had not registered correctly but this wasn't true because the friend did receive that bonus. No update since then.
 
This complaint is from 11/2014
Disputed amount: €10 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Red Flush Casino (Same owner)
No reaction, good regulator
Black points: 904 (90 for this casino)
Delayed withdrawal process of $18,000.
The player had been promised to get paid within 3-5 business days about three times in the row but still didn't receive the $18,000. There is no more information and the complaint remains unsolved.
 
This complaint is from 1/2015
Disputed amount: $18,000 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 23 (2 for this casino)
The player didn't finish the wagering requirements.
The player complained that after he made a deposit of $50 and won $80, he wasn't able to withdraw it because he had an unfinished bonus going on and he needed to finish the wagering requirements first. Fueldrockets wasn't happy about this so he contacted the casino and they promised him to fix the issue. A few hours later, he went to check if anything in his account had changed and found everything was the same. No further information is available and the case remains unsolved.
 
This complaint is from 12/2014
Disputed amount: $80 (bonus money)
Read more on: askgamblers.com
Read more
Failed self-exclusion
Black points: 22 (2 for this casino)
Failed self-exclusion.
Hollie45 from the UK claimed that she was self-excluded at a different casino, but she had an urge to gamble so she decided to join Redflush, and deposited £170 via Ukash and wanted to deposit with her card too. The casino did not allow it and when she asked them for an explanation, they replied it was due to her self-exclusion. After that, she asked the casino to close her account and refund her of the deposit. But the casino replied to the complaint that since she used different information during the registration, they were not able to do so. They also stated that she contacted the casino only after she already lost all her money and considered the case as closed without a refund. There is no further update ever since then but we believe that the player didn't receive her winnings.
 
This complaint is from 5/2014
Disputed amount: £170 (real money)
Read more on: askgamblers.com
Read more
Complaints on related All Jackpots Casino (Same owner)
Insufficient evidence from casino
Black points: 4057 (405 for this casino)
The account was closed and all the funds were seized.
The player requested a withdrawal of €9,600 and was asked to send documents for verification. Shortly after that, the casino closed their account and confiscated their winnings due to discrepancies in the account. There is no further information available.
 
This complaint is from 1/2016
Disputed amount: €9,600 (real money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 1113 (111 for this casino)
Bonus terms and conditions were breached and all the funds were seized.
The player requested a withdrawal of €1,581 and sent all the documents for verification that the casino asked for. Gathering all these documents cost the player €100. A few days later, the casino informed the player about bonus terms and conditions being breached and that is why they decided to close the account and keep the winnings. There is no further information on this case.
 
This complaint is from 7/2018
Disputed amount: €1,581 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 930 (93 for this casino)
Platinum member's payment was delayed.
The player won little over of $7,000 and asked for a withdrawal of $5,000. They kept on playing and asked for another withdrawal, this time of $1,000. A few days later, their money was returned to their player's account and the player was asked to send in documents needed for their account to get verified. The player did so right away but the payout was delayed and the complaint was left unsolved.
 
This complaint is from 4/2018
Disputed amount: $5,051 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 100 (10 for this casino)
Delayed and complicated withdrawal process.
The player wanted to withdraw their winnings of $700 and sent all the documents for verification to the casino. But the casino asked them to send them a statement from both of their bank accounts and once the player did so, they felt like the casino wasn't sure where exactly should they send the money to. The player didn't receive the money after all and the complaint remained unsolved.
 
This complaint is from 10/2018
Disputed amount: $700 (real money)
Read more on: thepogg.com
Read more
Insufficient evidence from casino
Black points: 0
Terms and conditions were breached and all the funds were seized.
Robin requested a withdrawal of €1,131but it was denied because of the high betting pattern she used while she played a bonus. She claimed that she didn't know that her playing pattern was of forbidden and asked for her deposit of €200 to be returned to her. We're not sure whether Robin had received her money or not but the complaint remains unresolved.
 
This complaint is from 2/2015
Disputed amount: €1,131 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 0
Very long verification process.
The player made a withdrawal request in the amount of $1,500 and was asked to send documents for verification. The player did so countless times and to numerous email addresses without any luck. There is no further information on this case.
 
This complaint is from 10/2016
Disputed amount: $1,500 (real money)
Read more on: askgamblers.com
Read more
Regulator: Player was right
Black points: 0
All funds were seized due to the irregular betting pattern.
The player requested a withdrawal of €967.70. A few days later, the player contacted the chat representative and was asked to send the documents for verification. The player was asked to do so for three more times since the support team claimed that they never received the documents. After the player sent those in for the fourth time, they informed him/her that the account was closed due to the irregular betting pattern and all the funds will also be seized. There was no option to have the account reopened and this case remains unresolved.
 
This complaint is from 1/2014
Disputed amount: €967 (real money)
Read more on: thepogg.com
Read more
Complaints on related WinTingo Casino (Same owner)
No reaction, good regulator
Black points: 1939 (193 for this casino)
After two unsuccessful attempts of a withdrawal, the player's winning was still not paid.
Kostaallen requested a withdrawal of $23,000 and was asked to send in documents and his ID for verification. He sent those right away but no one got back to him after that. He contacted the chat and they told him that they received the documents but soon after, the winning was back at his player's account. Kostaalledn contacted the casino via chat again and they advised him to request another withdrawal. The player had no other option so he made another withdrawal request of $30, 000. There is no further update on this case and because the casino never responded either, it remains unresolved.
 
This complaint is from 8/2016
Disputed amount: $30,000 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 581 (58 for this casino)
Extremely long document verification and withdrawal process.
Larissat9895 received a no deposit bonus of $75 and with it won $3,550. The casino made it very difficult for him to receive the winning. They asked him of all kinds of documents, including his partner's birth certificate. He was more than sure that the casino just prolonged the process with the purpose to not to pay Larissat's winning. On a top of it all, the casino never responded to the complaint, which made it impossible to resolve.
 
This complaint is from 1/2017
Disputed amount: $3,550 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 446 (44 for this casino)
The player's winning was confiscated due to a game irregularity accusations without a proof from the casino.
The casino confiscated the player's winning of €3,200 due to a game irregularity. There was no proof provided by the casino nor would they answered the complaint. The case is unresolved.
 
This complaint is from 11/2016
Disputed amount: €3,200 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 169 (16 for this casino)
The partial amount of the player's winning was confiscated and the account was closed.
The player, Augustinpe, had his account closed and then the casino asked him the documents for verification. He sent those documents in and after few days passed, his account was reopened. He also received the partial amount of his winning, €1,000 and decided to request a withdrawal of the rest, the €800. His account became closed again and when he contacted the live chat, they told him that he had discrepancy found on his account. He wondered how could it be possible since he was approved and paid by the casino already. This case didn't get resolved and the casino never responded to the complaint either.
 
This complaint is from 8/2016
Disputed amount: €800 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 125 (12 for this casino)
The player received a partial amount of her winning and waited to receive the rest.
Jo made a deposit of $25 and when she met all the wagering requirements, she requested a withdrawal. She had also sent the documents for verification and they were accepted. Jo received $200 and the rest was reversed. The support told her that she could log in every week and make a withdrawal of up to $200 max due to winning being greater than 5 x her deposit. But she also said that according to the casino's terms and conditions if a withdrawal was greater than 5 times her lifetime deposits then the maximum amount that she could withdraw was $4,000. Jo's winnings were less than $4000 so she should've been paid the full amount. The casino never responded to her complaint and it remains open.
 
This complaint is from 6/2016
Disputed amount: $600 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 11 (1 for this casino)
Very long document verification and withdrawal process.
The player, Allyblake44, requested a withdrawal and two weeks later, she was asked to send documents for verification. When she sent those in, she was informed by the casino that they were approved. Five days later she contacted the live chat for an update and they informed her there were some problems with the documents. The Askgamblers asked the casino for an update via the complaint. Allyblake wrote that the casino asked her for more documents for verification but still, she didn't receive any money. She also mentioned that she won't play at this casino ever again. The casino never responded to the complaint and it remains unresolved.
 
This complaint is from 9/2014
Disputed amount: $100 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 11 (1 for this casino)
Unconditionally long document verification and withdrawal process.
The player complained about an extremely long withdrawal process and unsuccessful and repeated document verification. We believe that this player must have gotten really frustrated with this process and the casino. No further comment.
 
This complaint is from 5/2014
Disputed amount: $100 (real money)
Read more on: askgamblers.com
Read more
Show 6 similiar complaints with 1,343 black points in total (132 for this casino)
Uncertain case, good regulator
Black points: 152 (15 for this casino)
The player received only partial amount of his winning and was waiting for the rest of it to arrive.
Tomnbec2016 requested a withdrawal of AUD2,000 and kept in touch with the casino via phone all the time due to the documents that he provided while depositing were different from the ones during the withdrawal. The casino claimed that there was no problem with the documents but they requested additional ones, like a selfie of the player. Later on, the player mentioned in the complaint that he received a half of his winning and the other half was also approved but didn't arrive. The casino never responded to the complaint but we believe that the winning was likely paid.
 
This complaint is from 5/2017
Disputed amount: A$2,000 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 70 (7 for this casino)
Extremely long verification and withdrawal process.
The player requested a withdrawal of €620 and was asked to send documents for verification. When the player did so, the casino claimed they never received them and this kept on going for a few more times. Later on, the player received a partial amount of his withdrawal, €300 and asked the casino what was the reason. They told them that this was a normal process where they checked if the Skrill account truly belongs to them. This case has no further information available.
 
This complaint is from 6/2016
Disputed amount: €620 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 5 (1 for this casino)
The casino wouldn't honor the player's promotion after they made a deposit.
The player complained about a bonus that they took from a casino's Facebook page. When the player made a deposit and contacted the support to claim it, they denied that they had a Facebook page and refused to honor the promotion. There is no further information about this case.
 
This complaint is from 6/2016
Disputed amount: $100 (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 1
The player's withdrawal request was denied due to the wagering requirements not being met.
Julie was offered a 30% cashback bonus but she refused to take it because it had wagering requirements. Later on, she was offered another bonus with 90% and she accepted it thinking it wouldn't require any wagering. When she tried to request a withdrawal, she found out that she wasn't able to do so due to a lack of met wagering requirements. The casino responded to the complaint saying that every cashback bonus had terms and conditions that apply to all bonuses. Julie wrote that she felt misled by the casino. There is no further update on this case.
 
This complaint is from 5/2014
Disputed amount: $100 (bonus money)
Read more on: askgamblers.com
Read more
Show 3 similiar complaints with 76 black points in total (9 for this casino)
Technical glitch
Black points: 39 (3 for this casino)
Ashely made two deposits which never showed up on her player's account.
The player, Ashley, made a deposit and received an error, so she made a second deposit and thought that this one would go through. The following day, she checked her bank account and it showed that the money was taken but never appeared in her player's account. She decided to contact the support team and they assured her it would take few more days. Those few more days later, nothing happened. Ashley contacted the casino again and they said she would receive the money the next day and that the manager would personally call her to see if she received her deposits. The next day, there was no money and she never received the promised phone call. She waited a few more days and receive a response to her complaint where she was asked by the casino to send them an email with her account details. She tried to do so, but was unable to send emails and instead she asked the casino to send her an email. The casino never responded and the case remains open.
 
This complaint is from 10/2015
Disputed amount: $100 (real money)
Read more on: askgamblers.com
Read more
Technical glitch
Black points: 30 (3 for this casino)
The player kept getting an error code on a slots games and the casino wouldn't help him out for a long period of time.
Johny made a deposit of $50 and received a $50 bonus from the casino. But when he started to play the slots game, he kept getting an error code 211. For four days he followed the instructions from the support but wasn't able to play in the real money mode, only in virtual mode. About eight different support team representatives told him that they handed the problem to the technical support and he should try it in an hour, some said in 48-hours. When Johny tried to play again, it took his bet money and displayed the error code again. Johny also mentioned how badly was this issue of his handled and he won't expect to get his money back or satisfaction of played slots games. This case has never been resolved.
 
This complaint is from 6/2016
Disputed amount: $50 (bonus money)
Read more on: askgamblers.com
Read more
Technical glitch
Black points: 15 (1 for this casino)
Johny asked for his deposit to be returned to him due to a game error.
John made a deposit of €40 and started playing. After he played his first round, he received an error code 211. When Johny contacted the support and gave them the code, they advised him to restart his PC and to clean the cookies. Johny did as he was advised, but that didn't help, the game kept getting an error. Then Johny contacted the support again and this time they told him they didn't know what kind of error it was and asked him to send an email to a different department. Johny asked for his deposit to be returned to him and had been waiting for the answer from the casino for a while now. The casino never responded to the complaint and it remains open.
 
This complaint is from 5/2015
Disputed amount: $40 (real money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 45 black points in total (4 for this casino)
Delayed payment, status unknown
Black points: 19 (1 for this casino)
Extremely long withdrawal process without a reason.
The player won €600 with a bonus and made a withdrawal request. While he tried to upload his documents for verification, an error occurred and Seppoelander was advised by the support team to resend those to a specific email given by them. He sent those in and the casino informed him that everything was being processed. They also apologized to him for the delay. Later on, the casino replied to the complaint saying that all the documents were approved and he should receive the winning within 48-hours. Four days later, Seppoelander wrote on the complaint that he still didn't receive the money. We believe that he did receive his winning but there is no update on the complaint.
 
This complaint is from 5/2014
Disputed amount: €600 (bonus money)
Read more on: askgamblers.com
Read more
Insufficient evidence from player
Black points: 0
The player's account was closed due to the bonus terms and conditions being breached.
After the player, Versace44, requested a withdrawal, he received an email from the casino. They informed him that due to the violation of their bonus terms and conditions they would refund Versace of his deposit of €250 and after that would close his WinTingo account. There is no further information on this case.
 
This complaint is from 5/2014
Disputed amount: €250 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related 7 Sultans Casino (Same owner)
Insufficient evidence from casino
Black points: 999 (99 for this casino)
Player was accused of multiple account holdings but the casino never provided any solid proof.
The player wanted to receive his winnings of €7,665 from the casino, but they refused to pay him out. Once he filed the complaint with a mediator, they were able to find out the reason for this happening. The casino claimed that the player was engaged in the operation of multiple accounts but they never provided any proof. The complaint remained unsolved.
 
This complaint is from 1/2015
Disputed amount: €7,665 (real money)
Read more on: thepogg.com
Read more
Insufficient evidence from casino
Black points: 0
Player was accused of multiple account holdings and their winnings were confiscated.
The player won €14,130 and requested a withdrawal of €4,700 only, which he received within 3 days. But when he requested a second withdrawal in the same amount as previously, it was denied and the player was accused of irregular activities. Once the mediator contacted the casino asking them for proof, they didn't provide any to them either. The player was then advised to contact the LGA gaming authority which they did but ever since then, there's no further information on the outcome.
 
This complaint is from 11/2013
Disputed amount: €9,430 (real money)
Read more on: thepogg.com
Read more
Show 1 similiar complaints with 0 black points in total
No reaction, good regulator
Black points: 274 (27 for this casino)
Player's account got suddenly blocked without an explanation from the casino.
The player had been a customer of the casino for over two years and when he finally won some money, his account got blocked without any explanation from the casino. No more information was provided after this and the complaint remained unsolved.
 
This complaint is from 10/2014
Disputed amount: €8,000 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 209 (20 for this casino)
Extremely delayed withdrawal and verification processing.
The player requested a withdrawal of $6,000 and sent all the documents needed for their account to get verified. They sent some of the documents multiple times but the casino claimed that they didn't receive them. On the other occasion, the casino claimed that they actually did receive the documents. The player felt confused and asked the mediator for help. No further information is available and the complaint remains unsolved.
 
This complaint is from 2/2015
Disputed amount: $6,000 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 181 (18 for this casino)
Player's account got blocked due to breaking an unspecific rule.
The player used a bonus to play and soon after they won, their account got closed. The casino claimed that they had broken their rules but never gave the player more information about which specific rule did they break. There is no further information available.
 
This complaint is from 10/2014
Disputed amount: £3,913 (bonus money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 390 black points in total (38 for this casino)
Delayed payment, status unknown
Black points: 39 (3 for this casino)
Complicated and delayed withdrawal processing. In the end, the player's account got frozen.
The player requested a withdrawal via wire transfer but didn't receive their winnings. They exchanged about 150 emails with the casino trying to figure out what happened to their money. The casino promised them to trace the wire but that didn't happen either. The player provided their bank statement signed by the branch manager to prove that they didn't receive the funds. Later on, the casino froze the player's account. The complaint remains unresolved.
 
This complaint is from 7/2015
Disputed amount: Can$1,310 (real money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 39 (3 for this casino)
Delayed withdrawal process.
The player made a withdrawal request and sent all the documents needed for their account verification, but the process was delayed. After that, the player said that they had already sent a claim to eCOGRA and MGA. They also claimed that the casino didn't want to pay them because they were missing €25 in PaySafe Card vouchers. There are no further details available.
 
This complaint is from 2/2016
Disputed amount: €405 (real money)
Read more on: askgamblers.com
Read more
Show 1 similiar complaints with 39 black points in total (3 for this casino)
Uncertain case, good regulator
Black points: 18 (1 for this casino)
Player's account was blocked due to irregular betting pattern, which is against the casino's rules.
The player sent all the documents that were needed for their account to be verified. Even though their documents passed the process, their account was permanently closed as they were accused of an irregular betting pattern. The casino informed the player that their decision was final. There is no further information available and the complaint remained unsolved.
 
This complaint is from 11/2014
Disputed amount: €2,504 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Piggs Peak Casino (Same owner)
Uncertain case, good regulator
Black points: 12 (1 for this casino)
The casino kept on asking the player for more documents to verify, which extremely delayed the withdrawal process.
Philz33 requested a withdrawal and was asked to send documents for verification. He sent those documents and was asked to send them again because they were not clear enough. He sent them about twice, so altogether, three times. The following day, the casino asked him for more credit cards documents for verification but Philz33 mentioned those were the only cards he used while he played at the casino. Ever since then, there is no update on this complaint and remains unresolved.
 
This complaint is from 5/2014
Disputed amount: Can$1,500 (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 12 (1 for this casino)
The player's account was closed due to a broken rule of the casino.
Alexandro played slots in Piggs Peak casino and lost everything and never had a cashout. Later on, he made a deposit and started playing but never used a bonus. Next time he wanted to play again, his account was being blocked and under the investigation with all of his money voided. When the ThePOGG contacted the casino, they informed them that Alexandro's account had been associated with other players accounts. They have also provided a list of all the associating indicators that they have gathered to support their decision. There is no further update about this complaint and it remains unresolved.
 
This complaint is from 1/2014
Disputed amount: $300 (real money)
Read more on: thepogg.com
Read more
Complaints on related La Vida Casino (Same owner)
Insufficient evidence from casino
Black points: 1187 (118 for this casino)
The player's account was permanently closed due to broken terms and conditions.
The player, Alinacci21, requested a withdrawal of $4,000 and when he tried to log in to his account, it was temporarily closed. After he contacted the support team for an update, they informed him that the account was locked by the Player Security Department as a result of discrepancies they have picked up on the account. They also said that the account couldn't be unlocked as their decision was final. There is no further information on this case.
 
This complaint is from 6/2014
Disputed amount: $33,000 (bonus money)
Read more on: thepogg.com
Read more
No reaction, good regulator
Black points: 30 (3 for this casino)
The player's funds were confiscated and his account was blocked due to a fraud.
The player requested a withdrawal of $180 and when he sent all the documents needed for the verification, the casino told him that he should expect the winning to arrive in a week. After one week passed, Lekhon contacted the casino for an update and received an information that his winning was already sent. On the following day when the player contacted them again, they informed him that his account was blocked due to a fraud. Lekhon then asked the casino for the refund of his deposit, but it was denied. There is no further information on this case and it remains unresolved.
 
This complaint is from 6/2014
Disputed amount: $380 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 11 (1 for this casino)
The casino won't pay the player his winning due to broken terms and conditions.
The player, Victor, received the previous withdrawal without any problem. Then he used a bonus, won again, and the casino asked him for notarized documents and Victor had sent those in. The casino still refused to pay him his winning due to broken terms and conditions. There is no further information about this case.
 
This complaint is from 6/2014
Disputed amount: $100 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Spin Palace Casino (Same affiliate)
No reaction policy, good regulator
Black points: 1016 (30 for this casino)
Extremely complicated withdrawal process.
The player requested a withdrawal of $20,050 via check but ten days later, he still didn't receive the money. When Huvasi contacted the chat for an update, they told him his winnings were sent to his VISA gift card that he once used before. Huvasi then contacted the VISA services where he was informed that such a huge amount wouldn't be accepted on a gift card. Later on, the casino told him that there was no other way for him to receive his huge winnings because Australia became a restricted country to play from and they were not able to help him anyhow. No further information.
 
This complaint is from 10/2018
Disputed amount: $20,050 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 867 (25 for this casino)
System discrepancy of remaining cash.
Player complained there was an issue with he casino's system and he found discrepancies as for his withdrawal amounts. No reaction from the casino, no more update since then.
 
This complaint is from 8/2017
Disputed amount: $22,000 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 754 (22 for this casino)
Extremely delayed withdrawal process.
The player's withdrawal request of $13,100 had been delayed for no reason and when they contacted the chat support to ask for an update, they were surprised it was taking that long. The last representative put the withdrawal request into the urgent mode and ever since then we have no information whether the player received their money or not. The complaint remains unsolved.
 
This complaint is from 10/2018
Disputed amount: $13,100 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 487 (14 for this casino)
Unpaid winning via cheque.
Player complained he had asked to receive his winnings via check but it got refused by his bank. No reaction from the casino, no more update since then.
 
This complaint is from 8/2018
Disputed amount: A$7,000 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 308 (9 for this casino)
Unpaid winnings, payment lost.
Player complained he was expecting a payment of his withdrawal request that had been approved but there were issues with the transfer. The casino sent him an incorrect transmit number so the player was unable to track it down. The last information said his case was escalated to the casino's operations team. No reply from the casino, no more update since then.
 
This complaint is from 2/2017
Disputed amount: $5,000 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 279 (8 for this casino)
Pending withdrawal request without any update from the casino.
The player requested a withdrawal of NZ$ 5,000 but three weeks later, they still didn't receive the money. The request became pending without any response from the casino. The complaint remains unresolved.
 
This complaint is from 7/2019
Disputed amount: NZ$5,000 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 262 (7 for this casino)
Issues with identity documents.
Player complained the casino requested a certified proof of identity from him after ha changed his home address.His winnings were stopped until then. But the player said it had already been verified. No reaction from the casino, no more update since then.
 
This complaint is from 7/2016
Disputed amount: A$6,000 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 202 (5 for this casino)
Complicated withdrawal process due to the payout method chosen by the player.
The player's withdrawal request was denied because the casino claimed that they used a different payment method than they used for their deposit. On the other hand, the player said they used the PaySafe card method to make the deposit and didn't see any problem there. The mediator recommended the player to contact the licensing authority of the casino.
 
This complaint is from 8/2019
Disputed amount: $2,000 (real money)
Read more on: thepogg.com
Read more
No reaction policy, good regulator
Black points: 167 (4 for this casino)
Delayed withdrawal request.
The player requested a withdrawal of CA$ 1,500 but it became delayed due to unknown reasons. No other information is available ever since then.
 
This complaint is from 7/2019
Disputed amount: Can$1,999 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 133 (3 for this casino)
Player's account got closed and their winnings confiscated without any explanation from the casino.
The player's account got closed and their winnings of €1,000 were also confiscated. When they asked live chat for an explanation, they told the player that it was their right to do so but didn't give them a solid one. No other information is available ever since.
 
This complaint is from 9/2019
Disputed amount: €1,000 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 115 (3 for this casino)
Player’s account has been closed and winnings confiscated.
After the player won some money, their account was blocked by the casino without an explanation. The mediator recommended the player to contact the casino's licensing authority for help. No further update is available.
 
This complaint is from 2/2019
Disputed amount: $895 (real money)
Read more on: thepogg.com
Read more
No reaction policy, good regulator
Black points: 102 (3 for this casino)
The player couldn't withdraw their winnings via their chosen payment method.
The player requested a withdrawal of PLN2,900 via EcoPayz but received an error message. The live chat member recommended them to wait 7 more days. No other information is available ever since.
 
This complaint is from 4/2019
Disputed amount: 2,900 zł (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 96 (2 for this casino)
Withdrawal suspended for no reason.
Player complained that at first he was expecting a payment of his winnings withdrawal but later he found out it was suspended by the casino management and he was not aware of the reason why. No reaction from the casino, no more update since then.
 
This complaint is from 7/2017
Disputed amount: $960 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 53 (1 for this casino)
Player's account was closed without any explanation and their winnings were also confiscated.
After the player finished withdrawal requirements, he found out that his account got blocked. The live chat representative didn't provide them with any solid explanation. The mediator recommended the player to contact the casino's licensing authority for further help. Ever since then, there is no update available.
 
This complaint is from 6/2018
Disputed amount: $300 (bonus money)
Read more on: thepogg.com
Read more
No reaction policy, good regulator
Black points: 37 (1 for this casino)
Account suspended, winnings locked.
Player complained that he had played at the casino for the 1st time, provided them personal bank information, then played with a bonus, won some money but the next day his account was locked and casino's management was overseeing his account. The player had no more information about the reason for this action and was confused. No reaction from the casino, no more update since then.
 
This complaint is from 5/2018
Disputed amount: $180 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 30 (1 for this casino)
The player's account was closed without a relevant explanation.
The player received a deposit bonus, played allowed games and bets, and after fulfilling the wagering requirements, requested a withdrawal of $130. After some time, when they tried to log in to the account, the password wouldn't work. They decided to contact the chat support which told the player their account was blocked due to the casino management's decision. No further update is available ever since then.
 
This complaint is from 10/2018
Disputed amount: $130 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 20 (1 for this casino)
Long withdrawal processing.
Player complained about an extremely long withdrawal processing. The casino told him they had issues with the payment provider. No reaction from the casino, no more update since then.
 
This complaint is from 1/2017
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 15 (1 for this casino)
Issues to unsubscribe from notifications.
Player complained he tried to unsubscribe himself from receiving notifications from the casino and he was hoping to close his account. No reaction from the casino, no more update since then.
 
This complaint is from 12/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 9 (1 for this casino)
Unauthorized withdrawal from credit card.
Player complained he had created an account with the casino but was never able to login. He then found out that the casino deducted a payment from his credit card without his authorisation. Playerd said the casino didn't have any records of an account on his name. No reaction from the casino, no more update since then.
 
This complaint is from 5/2015
Disputed amount: A$50 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 4 (1 for this casino)
Winnings cancelled, technical issue.
Player started to play a free bonus game, after he finished it he could continue if he deposited some funds. Player complained he had deposited several times, but when he was close to winning he was not able to deposit anymore, the system wouldn't allow him to do so. The player spoke to the live chat about this issue but received an inequal compensation for his loss. No reaction from the casino, no more update since then.
 
This complaint is from 10/2014
Disputed amount: $40 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 4 (1 for this casino)
The player was given a bonus they didn't want and due to that, their funds of previous winnings became locked on their account.
The player requested a withdrawal of $235 and at that moment, they were given a bonus of $8 which they didn't want. They asked the casino to remove it but they said the player already started to play it and their funds were locked until they would wager the amount 30 times. The casino never responded to the complaint and there is no further information available ever since.
 
This complaint is from 5/2014
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Show 20 similiar complaints with 3,944 black points in total (113 for this casino)
Waiting for decission of regulator
Black points: 0
Player’s account has been blocked.
The player from New Zealand had their account permanently closed. The casino has closed a different account of the same player in the past. We closed the complaint as ‘unresolved’ because the resolution between the player and the casino had failed and the player has contacted the licensing authority.
 
This complaint is from 4/2020
Disputed amount: NZ$11,800 (real money)
Read more
Read more
Complaints on related RubyFortune Casino (Same affiliate)
No reaction, good regulator
Black points: 152 (4 for this casino)
The player's winning was confiscated due to breached terms and conditions of a bonus.
After the player accepted a bonus, they asked the live chat representative for the terms and conditions of it. They explained all the rules to them and the player managed to win £2,960. They requested a withdrawal but later on, found out that their winning was confiscated due to high betting. After numerous phone calls and promises of callbacks with updates, the player received an email confirming the funds would be confiscated. The player contacted the live chat again and they informed them their winning would be back at their account the following day. When the player contacted the casino via phone, they said none of it was true and the winning was confiscated permanently due to breached terms and conditions. No more update ever since then is available.
 
This complaint is from 5/2014
Disputed amount: £2,960 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 69 (2 for this casino)
Casino ingnored notarized documents.
Player complained that after he won some money and asked for a withdrawal, the casino asked him for notarized documents. However after the player sent them the documents the casino asked for the contact info of the notary person. Player gave them everything they requested, provided the documents certified by a new notary but the casino was not replying. No more update since then.
 
This complaint is from 7/2016
Disputed amount: $903 (bonus money)
Read more on: askgamblers.com
Read more
Failed self-exclusion
Black points: 47 (1 for this casino)
Failed self-exclusion.
Player complained that he opened an account with Ruby Fortune because he was not aware of the fact that it was in the same group of casinos that the one he had self-excluded himself from. He complained about the fact that the casino discovered this only 2 days later and in the meanwhile he won some money. He said he was not aware he shouldn't have played there and the casino didn't warn him in time so it was the casino's fault and they should pay him his winnings. No more update since then.
 
This complaint is from 8/2014
Disputed amount: $473 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 47 (1 for this casino)
Winnings confiscated,account blocked without explanation.
Player complained that after he asked for a withdrawal, sent all the required documents to the casino and after they were approved, the casino took his winnings and blocked his account without any explanation. No more update since then.
 
This complaint is from 8/2018
Disputed amount: $252 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 25 (1 for this casino)
The player's withdrawal was delayed.
The player requested a withdrawal of $350 but reversed $50 of the amount and waited to receive the $300. Ever since then, the player had been waiting to get paid. No update is available ever since then and the complaint remains unsolved.
 
This complaint is from 5/2014
Disputed amount: $300 (bonus money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 19 (1 for this casino)
The very long verification process of over one month long.
Richard requested a withdrawal and was asked to send notarized ID and bank statement for the account verification purposes. He did so immediately and ever since then, his account had been on stand by for over a month. No further information is available since then.
 
This complaint is from 5/2014
Disputed amount: ?? (real money)
Read more on: askgamblers.com
Read more
Sin from the past
Black points: 0
Sin from the past.
Technical glitch while playing on his iPad; Extremely long process of verification (one month); Delayed payment; Bonus T&C breach accusation without relevant proofs and winnings confiscated; Lost deposit payment.
 
This complaint is from 1/2014
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related CabaretClub Casino (Same affiliate)
No reaction policy, good regulator
Black points: 547 (16 for this casino)
Winnings cancelled without relevant reason.
Player complained he won some money, the casino congratulated him and asked him for standard documents, but when the player later went to check the status of his withdrawal he found his account was suspended, decision of the management. His winnings were cancelled, only deposit returned. The player was not aware of any wrongdoing from his side. No reply from the casino, no more update since then.
 
This complaint is from 1/2018
Disputed amount: €7,250 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 265 (7 for this casino)
Winnings stopped for withdrawal, player was asked to chose different payment provider twice.
Player complained that after he asked for a smaller withdrawal he was asked to chose a different pyment provider from the one he used to deposit funds. He then asked for a bigger withdrawal, was asked to send additional documents for security check and was asked again to chose a different payment provider.Until then his account stayed suspended. No reaction from the casino, no more update since then.
 
This complaint is from 7/2016
Disputed amount: €5,500 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 25 (1 for this casino)
Missing funds from bank account.
Player complained that a sum of money got deducted from his bank account on behalf of Bayton Ltd (casino owner) but he claimed he had never made such transaction. No reaction from the casino, no more update since then.
 
This complaint is from 6/2018
Disputed amount: ?? (bonus money)
Read more on: thepogg.com
Read more
No reaction policy, good regulator
Black points: 9 (1 for this casino)
Delayed payment, account locked.
Player asked for a withdrawal, passed the security checks, the casino contacted him via phone to confirm all, but 10 days later he was still waiting for his withdrawal and the casino support was not able to give him any time frame. He later updated the complaint saying that his account got suspended after the complaint had been made. No reaction from the casino, no more update since then.
 
This complaint is from 9/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related JackpotCity Casino (Same affiliate)
No reaction policy, good regulator
Black points: 8018 (238 for this casino)
Player received only a partial amount of their winnings, $157,000. The casino claimed that they sent them all of it, including the missing $228,000.
This player won $385,000 but received only $157,000. The casino claimed that they paid them in full but the player claimed that they were owed $228,000. Unfortunately, there is no update on whether the player received the rest of their winnings or not.
 
This complaint is from 2/2019
Disputed amount: $385,000 (bonus money)
Read more on: thepogg.com
Read more
No reaction policy, good regulator
Black points: 2928 (86 for this casino)
The player's winnings were confiscated.
Whateverus from Canada played without a bonus and won CA$121,527. After successful account verification, he requested a withdrawal of CA$20,000 but it was denied. He contacted the casino immediately and found out that the account was compromised by the manager's decision and his winnings confiscated where the deposit was promised to be returned to him. After that, it was the last information provided by the player and we're not sure whether he received his winnings or not.
 
This complaint is from 1/2019
Disputed amount: Can$121,527 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 2673 (79 for this casino)
Very long verification process where the funds were confiscated without an explanation from the casino.
The player tried to submit their documents for verification but was asked to send them again but this time, they needed their new ID because the old one was unclear and damaged for verification. Shortly after that, they received a phone call from the casino about their winning being confiscated. The player immediately sent a new ID with a declaration that certified it was a true photo of them. Ever since then, the casino didn't provide the player with an update. There is no further information available since then.
 
This complaint is from 11/2017
Disputed amount: $80,000 (bonus money)
Read more on: thepogg.com
Read more
No reaction policy, good regulator
Black points: 1788 (53 for this casino)
The player's account was blocked without a relevant explanation from the casino.
Claracity from Canada made a deposit of CA$2,000 and won big, CA$60,000. Then they requested a withdrawal in the amount of CA$10,000 and sent all the documents needed for their account verification to the casino. Soon after that, their account was blocked, money was confiscated and the deposit was promised to be returned to them. Claracity became desperate of why wouldn't the casino pay them their winnings. There is no further information about this complaint and it remains unresolved. The casino never responded either!
 
This complaint is from 1/2019
Disputed amount: Can$60,000 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 662 (19 for this casino)
Extremely delayed withdrawal process.
Falafelguden from Norway requested a withdrawal of NOK93,000 and sent all the documents that were necessary to get his account verified. The payout became delayed and the casino kept on giving him different answers every time he asked them for an update. Falafelguden was convinced that the casino was doing that on the purpose and was stalling the whole process of the request. No further details are available ever since then.
 
This complaint is from 1/2019
Disputed amount: 93,000 kr (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 602 (17 for this casino)
The player's winnings were confiscated and the account was closed.
Player complained that he was a regular player at the casino, won and lost money, always was paid, but the last time he asked for a withdrawal he had not been paid for over a month and then his account was suspended. No reaction from the casino, no more update since then.
 
This complaint is from 5/2018
Disputed amount: $9,500 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 535 (15 for this casino)
Extremely long withdrawal process.
The player requested a withdrawal of CA$10,694 but the casino refused to pay them and was looking for an excuse after an excuse, stalling the payout. The player became frustrated and upset. The complaint remained unsolved.
 
This complaint is from 1/2019
Disputed amount: Can$10,694 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 447 (13 for this casino)
Account closed without any explanation.
The player complained that after he asked for a withdrawal of some of his winnings and after he sent all the documents needed for the verification, the casino first told him his account was verified and his withdrawal would be processed but at the same time, his account got locked. The only reply he had was that it was a casino management's decision. No reaction from the casino, no more update since then.
 
This complaint is from 2/2018
Disputed amount: €5,003 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 294 (8 for this casino)
Terms and conditions breach accusation, account locked without any explanation.
The player complained that after he won some money he asked for withdrawal and received an email saying that it was in progress. But one month later, he still wasn't paid so he spoke to the casino's live chat and was informed that he was not going to be paid because he broke the terms and conditions of the casino. However, no one was able to tell him why was it so. His account got locked. No reaction from the casino, no more update since then.
 
This complaint is from 1/2018
Disputed amount: 28,691 kr (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 267 (7 for this casino)
All funds seized without relevant reason, deposit returned.
Player complained that after he won a bigger amount of money and asked for a withdrawal, the casino asked him to send stamped documents for security checks. Player did so and his account was approved. However later he was informed that only his deposit would be returned and that he was banned from their site, a decision of the casino's management. Player was not aware of breaching any terms and conditions. No reaction from the casino, no more update since then.
 
This complaint is from 1/2018
Disputed amount: 24,831 kr (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 219 (6 for this casino)
Extremely long withdrawal process while the casino played a runaround game with the player.
Rubbitt, the player, requested a withdrawal of $2,240 but the casino would play a runaround with him when it came to payout. They kept giving the player different updates every time, once they needed different payment method, then the payment was refunded to their MasterCard, or they couldn't locate the payment, etc. Rubbitt also sent them both his MasterCard and bank statements on repeated occasions proving that no refund was ever received in either of his accounts. The casino didn't respond to the complaint and the case remained unsolved.
 
This complaint is from 9/2018
Disputed amount: $2,240 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 206 (6 for this casino)
Player was shortened of their winnings due to an accusation of playing with free spins and later on, of depositing via InstaDebit card.
The player requested a withdrawal of CA$2,700 but received only CA$410 plus they were charged CA$40 withdrawal fee. When they asked the casino when would they receive the rest of it, they were told they wouldn't because they played with free spins. But, the player claimed they never played with any free spins and later on, they were told they wouldn't get paid because they deposited via InstaDebit but they said that card was blocked and they used PaySafe card instead. No further information is available ever since then.
 
This complaint is from 2/2019
Disputed amount: Can$2,700 (bonus money)
Read more on: thepogg.com
Read more
No reaction policy, good regulator
Black points: 179 (5 for this casino)
The casino claimed that the player already received their winnings.
The player had been trying to receive their winnings of CA$2.240 but the casino claimed that they already received their money. The player was able to provide proof that the funds were never received. There is no further information available.
 
This complaint is from 10/2018
Disputed amount: Can$2,240 (real money)
Read more on: thepogg.com
Read more
No reaction policy, good regulator
Black points: 165 (4 for this casino)
The player's withdrawal request was under the review for an unknown reason.
Denis from Canada requested a withdrawal but it was delayed due to the funds being under the review of the casino. Up until this day, we're not sure whether Denis received his winnings or not because there is no further information available. The case remained unresolved.
 
This complaint is from 2/2019
Disputed amount: Can$2,000 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 161 (4 for this casino)
The player's winnings were confiscated because the credit card on their file was used by someone else and that was against the casino rules.
The player asked for a withdrawal but their winnings were confiscated because the credit card on file was used by someone else and that was against the casino rules. The player claimed that they were the only one who used the card but the casino wouldn't agree with that. There's no other information available.
 
This complaint is from 10/2019
Disputed amount: Can$1,900 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 121 (3 for this casino)
Player was accused of multiple account holdings.
The player used a bonus and when they asked for a withdrawal of €7,010, their winnings were shortened to €2,500. The casino claimed that they had proof of them owning multiple accounts. No updates since then.
 
This complaint is from 5/2014
Disputed amount: €7,010 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 101 (2 for this casino)
Player's winnings were confiscated because their original deposit didn't go through.
The player deposited CA$20 and after they won, they requested a withdrawal of CA$1,000. When the verification process was done, they received an email that stated their winnings would be confiscated due to the original deposit of those CA$20 didn't clear. The player claimed it wasn't true. No updates since then.
 
This complaint is from 5/2019
Disputed amount: Can$1,000 (real money)
Read more on: thepogg.com
Read more
No reaction policy, good regulator
Black points: 77 (2 for this casino)
Long verification process due to the player's account being under the review.
The player, Booters1 from Canada, requested withdrawal of $500 but it was delayed due to the account being under the review. He did send all the documents needed for verification and didn't receive any response from the casino for over three weeks. The casino never responded to the complaint and it remains unsolved.
 
This complaint is from 8/2018
Disputed amount: $500 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 58 (1 for this casino)
Joint bank account, issues with verification process.
The player complained that they had issues with withdrawing their winning because his ex-partner used the same bank account for gambling and the casino had issues with their account verification checks. There's no reaction from the casino, nor more update ever since then.
 
This complaint is from 12/2015
Disputed amount: $700 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 30 (1 for this casino)
Funds disappeared.
Player complained that when he checked his account a day later the remaining balance was changed. He contacted the live support who told him someone else must've been playing with his account but still put some funds back to his account. Player requested to have his gaming sessions to be checked but was hopeless with the casino. No reaction from the casino, no more update since then.
 
This complaint is from 7/2015
Disputed amount: 5,000 kr (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 21 (1 for this casino)
Misleaded player.
Player complained that the casino live chat kept misleading him so that he would deposit more and more in order to get a bonus but in the end he didn't get anything better and he wanted his deposit to be returned. Player was outraged. No reply from the casino, no more update since then.
 
This complaint is from 3/2015
Disputed amount: $300 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 20 (1 for this casino)
Bank account in jeopardy.
Player complained that on the transactions with the casino appeared other company name than is the casino's and so he wasn't aware that his bank didn't accept gambling and therefore his bank account was in jeopardy. He received no support from the casino. Casino replied very sparsely. No more update since then.
 
This complaint is from 7/2017
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 18 (1 for this casino)
Payment processing issues.
Player complained that after he tried to deposit some money and after 2 of his bank cards got rejected the amounts were deducted from his bank account. He asked for the funds to be returned to his account but the casino's finance department was slow with processing. No reaction from the casino, no more update since then.
 
This complaint is from 2/2016
Disputed amount: $140 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 15 (1 for this casino)
Payment processing issues.
Player complained he had made some deposits onto his player's account but it didn't appear there. The casino told him he would receive his deposit back but he didn't have any update about the progress since. No reaction from the casino.
 
This complaint is from 4/2016
Disputed amount: $50 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 14 (1 for this casino)
Withdrawal issues, casino not replying.
Player complained that after he asked for a withdrawal, the casino asked him to send documents for security checks. The player provided to the casino everything but after that, he didn't hear anything back from them.
 
This complaint is from 8/2015
Disputed amount: $170 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 9 (1 for this casino)
Promoted bonus not given.
Player complained he had received a paper offer from the casino via post but when he claimed it he was told that such offer didn't exist. The casino representatives told him he must had mistaken the casino but player refused this. No reaction from the casino, no more update since then.
 
This complaint is from 10/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 9 (1 for this casino)
Promoted bonus not given.
Player complained he received a bonus offer via post that was to expire in about a month but after he inquired about it with the casino live chat he was told that no such offer was valid anymore. Player informed the chat support that he was going to submit a complaint because it seemed like fraudulent offer and ended the chat. No reaction from the casino, no more update since then.
 
This complaint is from 7/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 4 (1 for this casino)
Granddaughter opened a false account and made a deposit, the casino refused to cancel it.
This person complained that his/her underaged family member opened a false account and made a deposit from a prepaid card. The damaged person asked the casino to void it and return the funds to the prepaid card but the casino claimed it was not possible and was not replying to the damaged person.
 
This complaint is from 5/2014
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Show 27 similiar complaints with 11,623 black points in total (339 for this casino)
Failed self-exclusion
Black points: 7500 (222 for this casino)
The casino failed to self-exclude the player.
Rubitts asked to be self-excluded because he felt suicidal and the casino did so right away. But soon after that, he was able to deposit money and play again. He managed to lose $15,000. No further comment is available.
 
This complaint is from 10/2018
Disputed amount: $15,000 (real money)
Read more on: thepogg.com
Read more
Failed self-exclusion
Black points: 4000 (118 for this casino)
The casino failed to self-exclude the player.
Matt86 had closed the account due to his gambling problem but later on, he was able to open a new account with almost the same details, except the user name. He then managed to lose $10,000 which he was trying to get back from the casino since they failed in detecting it was him again. He was recommended by the ThePOGG to contact MGA for further assistance because they weren't able to get a hold of the casino for a resolution. No more update since then is available.
 
This complaint is from 11/2016
Disputed amount: $10,000 (bonus money)
Read more on: thepogg.com
Read more
Failed self-exclusion
Black points: 300 (8 for this casino)
The casino allowed the already self-excluded player to re-register with the same details and play again. But when they won, their winnings were confiscated and their account closed.
The player self-excluded themselve previously and a few months later, they tried to reregister with the same exact credentials like before and they succeeded. But once they won, their withdrawal request was denied and their account was closed due to self-exclusion.
 
This complaint is from 5/2019
Disputed amount: $600 (bonus money)
Read more on: thepogg.com
Read more
Show 2 similiar complaints with 4,300 black points in total (126 for this casino)
Technical glitch
Black points: 5281 (156 for this casino)
After the player received an error while playing slots, they won $5,280.5 but the casino wouldn't pay them out. The player had screenshots to prove this.
When the player played a slot game, all of a sudden it got disconnected and when they reloaded the page, it said they had won $5,280.5. Once they contacted casino support about it, they said the player was lying and wouldn't pay them their winnings. The player also had screenshots to prove all this.
 
This complaint is from 9/2019
Disputed amount: $5,281 (bonus money)
Read more on: askgamblers.com
Read more
Technical glitch
Black points: 80 (2 for this casino)
The player got an error on a slot game and lost their winning.
The player won 100,000 coins and when they were about to request a withdrawal, they discovered that the win wasn't added to their account balance. They immediately contacted the chat support just to find out it was an error and they didn't win anything. No further information is available.
 
This complaint is from 4/2017
Disputed amount: ?? (bonus money)
Read more on: thepogg.com
Read more
Technical glitch
Black points: 56 (1 for this casino)
Player made two deposits and they never arrived at their player's account.
The player from Ireland made two deposits but they never arrived at their player's account. After they contacted Digimedia about it, they never responded to their request. There is no update since then and the complaint remains unresolved.
 
This complaint is from 2/2016
Disputed amount: €84 (bonus money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 136 black points in total (3 for this casino)
Sin from the past
Black points: 0
Sin from the past.
Sin from the past include: Partial payout of the winnings, the rest was cancelled due to a management decission; Winnings cancelled without any explanation;
 
This complaint is from 1/2012
Disputed amount: $38,000 (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Gaming Club Casino (Same affiliate)
No reaction, good regulator
Black points: 14229 (422 for this casino)
Extremely delayed withdrawal process of almost a quarter-million dollars.
This player had been trying to receive their winnings for over two years. He said that 5 months after the request, he received a check for $10,000 and shortly after that, he ended up in the hospital falling into a coma. After he got better and left the hospital, he wanted to get his almost quarter of million dollars back but the casino asked him to provide documents for verification which he already sent to them. The casino never responded to the complaint and it remains unresolved.
 
This complaint is from 8/2019
Disputed amount: $250,000 (real money)
Read more on: thepogg.com
Read more
No reaction, good regulator
Black points: 3696 (109 for this casino)
The casino confiscated the player's winnings.
The player Zach-heales received only a partial amount of his AU$150,000 winnings, AU$80,000. Right after that, his account was blocked and his funds were also confiscated. The casino told him that the money was gained due to a technical glitch and they won't pay him. He also contacted eCORGA but they did not even look into his play status. The ThePOGG replied that they would try to contact the casino but they didn't expect much because the casino belonged to a part of a group which was non-responsive. The ThePOGG's last post was that they could not reach the casino and the player should contact the MGA, Malta gaming authority.
 
This complaint is from 12/2016
Disputed amount: A$70,000 (real money)
Read more on: thepogg.com
Read more
No reaction, good regulator
Black points: 364 (10 for this casino)
The player's funds were confiscated and his account was blocked without an explanation.
Brothervip played with a bonus and won $1,320. He requested a withdrawal and sent all the documents needed for verification, including a notarized copy of his passport. Around two weeks later, all of his funds were confiscated and his account was blocked without any explanation from the casino. There is no further information ever since and the complaint remains unsolved.
 
This complaint is from 5/2018
Disputed amount: $1,320 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 97 (2 for this casino)
The player's account was locked without any notification or explanation given.
The player requested a withdrawal but it was rejected without any warning or notification. The deposit was returned to them and the account became locked. The player also complained about how difficult it is to communicate with the casino. There is no further information nor an update on the case and it remains unsolved.
 
This complaint is from 5/2014
Disputed amount: $2,000 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 11 (1 for this casino)
Player has been accused of multiple accounts.
This player had opened an account at Gaming Club Casino and also in its three sister casinos. The support told him that it was allowed but once he asked for a withdrawal, the casino accused him of multiple account holdings and refused to pay him his winnings. There is no other information available ever since.
 
This complaint is from 6/2014
Disputed amount: ?? (real money)
Read more on: askgamblers.com
Read more
Show 4 similiar complaints with 4,168 black points in total (122 for this casino)
Failed self-exclusion
Black points: 2999 (89 for this casino)
The casino failed to self-exclude the player.
The player requested to be self-excluded but the casino failed to do so and they lost $15,000 over the course of two days. The casino happened to close the account and two days later, offered the player $500 bonus if they are willing to re-open their account. The player agreed and lost another $15,000. No further update is available.
 
This complaint is from 6/2014
Disputed amount: $30,000 (bonus money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 39 (1 for this casino)
Extremely delayed payment for no reason given.
The player from Australia requested a withdrawal and sent all the documents needed for verification. Ever since he did so, the casino kept on providing him with all kinds of excuses not to pay him his winning. They also claimed that they tried to reach the player but he said he never received an email nor phone call from them but he was receiving bonus offers all the time with no problem. There is no further information available and the complaint remained unresolved.
 
This complaint is from 5/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Lucky Nugget Casino (Same affiliate)
Uncertain case, good regulator
Black points: 150 (4 for this casino)
The player was accused of a high betting pattern and due to that, their winnings were confiscated.
The player requested a withdrawal but their winnings were confiscated by the casino due to a high betting pattern they used while playing with free spins. No updates since then are available.
 
This complaint is from 5/2014
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 138 (4 for this casino)
Several requests for the same verification documents.
Player complained after he asked for a withdrawal the casino kept asking him to send again and again the verification documents because they said they hadn't received them. The withdrawal processing was taking too long.
 
This complaint is from 12/2015
Disputed amount: $2,400 (bonus money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 5 (1 for this casino)
Failed payment transaction.
Player complained that after he made a deposit to the casino and the money was deducted from his bank account it was not credited to his player's account. The casino was not giving him any answers concerning this issue.
 
This complaint is from 8/2014
Disputed amount: €100 (bonus money)
Read more on: askgamblers.com
Read more
Show 1 similiar complaints with 5 black points in total (1 for this casino)
Failed self-exclusion
Black points: 0
Failed self-exclusion.
Player complained he kept receiving offers from the casino even though he had asked to be excluded from the casino and all the affiliated casinos.
 
This complaint is from 3/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Sin from the past
Black points: 0
Sin from the past.
Some of the complaints from before 2014: Player complained he played with the bonus, broke terms and conditions by mistake, the casino gave him a second chance and set his balance to original value, player then won some money but the casino cancelled his winnings without explanation; Bonus conditions breached, all funds confiscated;
 
This complaint is from 1/2013
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related RiverBelle Casino (Same affiliate)
No reaction, good regulator
Black points: 1801 (53 for this casino)
After the player asked for a withdrawal, all their funds were seized and the account locked.
The player complained that after he asked for a withdrawal of his winnings, the casino told him the payment transfer was on the way to him. Later on, he was contacted by the casino and was told that there were some disputed amounts on his account, therefore, his withdrawal was cancelled and all funds were seized. The player said he would be fine if the casino kept the disputed amount and paid him the rest but his account got blocked. No more update since then.
 
This complaint is from 12/2015
Disputed amount: $27,000 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 235 (6 for this casino)
The winnings were canceled and the account blocked without any explanation given.
The player complained that he had sent all the requested documents by the casino but his winnings got canceled and his account blocked. The only thing the casino told him was that it was a manager's decision. No reaction from the casino, no more update since then.
 
This complaint is from 6/2018
Disputed amount: $709 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 60 (1 for this casino)
All funds were seized without a relevant explanation from the casino.
The player complained that after he asked for withdrawal and sent to the casino the requested certified documents, he didn't hear anything back from them. Later on, he received a response where he was accused of bonus abuse where all winnings were seized and only the deposit was returned to them. The player was convinced that he had not violated any of the casino's terms. No reaction from the casino, no more update since then.
 
This complaint is from 3/2018
Disputed amount: 10,017 kr (bonus money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 295 black points in total (7 for this casino)
Insufficient evidence from casino
Black points: 250 (7 for this casino)
The player was accused of breaching the bonus terms and conditions.
The player's winning was confiscated due to an accusation of the bonus terms and conditions being breached. There is no further information available at this point and the complaint remains unsolved.
 
This complaint is from 10/2018
Disputed amount: $170 (bonus money)
Read more on: askgamblers.com
Read more
Failed self-exclusion
Black points: 85 (2 for this casino)
The player asked the casino for self-exclusion but they failed to do so.
The player asked the casino for self-exclusion but they failed to do so, and, instead, they kept on sending them special offers via email. No updates since then.
 
This complaint is from 7/2014
Disputed amount: £500 (real money)
Read more on: askgamblers.com
Read more
Justified complaint
Black points: 59 (1 for this casino)
The player asked the casino to not to give them any bonus but they did so anyway claiming that there was no other option.
Upon their deposit, the player asked the casino to not to give them any bonus but they did so anyways claiming there was no other option but to receive it. Once they asked for a refund of their deposit, the casino denied their request. No updates since then.
 
This complaint is from 6/2014
Disputed amount: £20 (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 1
The player was missing funds after a technical glitch.
The player complained that after he gained a special feature, he was logged off from the casino, but not from the internet and after he logged back in, his advantage was gone. This was not the first time this kind of glitch happened to him, however, the casino blamed his internet connection and offered him a small compensation. Later on, the player still didn't have any solution to his issue. No more update.
 
This complaint is from 8/2014
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Technical glitch
Black points: 0
The player got a technical glitch while playing on a mobile device.
The player complained he played a game on his mobile phone and after he won, the free spins game stopped working. They said that they had open stakes on this game and it was the only one that stopped working via their phone. The casino support was not replying with any final solution to the player. No more update since then.
 
This complaint is from 10/2016
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Sin from the past
Black points: 0
Sin from the past.
The player didn't want any bonus for his deposit but still got one and he was unable to withdraw his funds. They complained that after they won a bigger amount they were able to withdraw only an amount of 6x of his first deposit and they were not aware of this before. The casino let the player make deposits even though they had self-excluded themselve from their sister casino.
 
This complaint is from 1/2014
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Complaints on related Mummys Gold Casino (Same affiliate)
No reaction, good regulator
Black points: 117 (3 for this casino)
The player's account was closed due to the management decision.
A player from Ukraine played with a bonus and after the wagering requirements were fulfilled, they then requested a withdrawal. But about 6 days later, the casino blocked their account without any explanation stating only that it was an internal management decision. The player didn't agree with it and said they had read well through the terms and conditions and didn't violate it. In the end, their winnings were confiscated, account blocked, and the casino didn't react to this complaint so it remained unresolved.
 
This complaint is from 10/2018
Disputed amount: $261 (bonus money)
Read more on: askgamblers.com
Read more
Sin from the past
Black points: 0
After a technical glitch, the player's account was blocked due to a self-exclusion at the casino's sister site.
The player made a deposit, lost, made another deposit and lost again. They asked the casino for a free chip and they agreed and gave them one. When the player started winning, they suddenly got disconnected and the account became locked. The player knew that long time ago they self-excluded themselve at the casino's sister site but couldn't understand why they were allowed to deposit, play, deposit, and play again and on a top of everything, received a free chip from the casino since they broke a rule of self-exclusion.
 
This complaint is from 8/2012
Disputed amount: $100 (bonus money)
Read more on: casinomeister.com
Read more
Show more complaints (+78)

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

All Slots Casino Bonus

7.9
/10
Good Casino reputation reputation

1st Deposit Bonus - All Slots Casino

Not Available in Virginia
  • Minimal deposit: $10
  • Wagering requirements: 50x bonus
  • Maximal bet: $8 or 29% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • Maximal cashout: 6x deposit value
  • New players only
  • This bonus can be obtained in 7 days after registration
  • Full Terms apply
 
  • Available for following countries:
Activate bonus
IN YOUR ACCOUNT
Visit Casino
7.9
/10
Good Casino reputation reputation

2nd Deposit Bonus - All Slots Casino

Not Available in Virginia
  • Minimal deposit: $10
  • Wagering requirements: 50x bonus
  • Maximal bet: $8 or 29% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • Maximal cashout: 6x deposit value
  • New players only
  • Full Terms apply
 
  • Available for following countries:
Activate bonus
IN YOUR ACCOUNT
Visit Casino
7.9
/10
Good Casino reputation reputation

3rd Deposit Bonus - All Slots Casino

Not Available in Virginia
  • Minimal deposit: $10
  • Wagering requirements: 50x bonus
  • Maximal bet: $8 or 29% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • Maximal cashout: 6x deposit value
  • New players only
  • Full Terms apply
 
  • Available for following countries:
Activate bonus
IN YOUR ACCOUNT
Visit Casino

All Slots Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Neteller Neteller €10 - ?
-
-
Skrill Skrill €10 - ?
-
-
PaySafeCard PaySafeCard €10 - ?
Not Available -
ecoPayz ecoPayz €10 - ?
Not Available -
VISA VISA €10 - ?
-
-
Mastercard Mastercard €10 - ?
-
-
EntroPay EntroPay Not Available -
-
VISA Debit VISA Debit €10 - ?
Not Available -
InstaDebit InstaDebit Not Available -
-
EuTeller EuTeller €10 - ?
Not Available -
EPS EPS - - -
Trustly Trustly €10 - ?
Not Available -
Solo Solo Not Available -
-
Maestro Maestro €10 - ?
-
-
VISA Electron VISA Electron €10 - ?
-
-
Postepay Postepay Not Available -
-
ClickandBuy ClickandBuy - - -
Abaqoos Abaqoos - - -
eKonto eKonto - - -
Switch Switch Not Available -
-
Zimpler Zimpler €10 - ?
Not Available -
eChecks eChecks Not Available -
-
Banklink (Swedbank) Banklink (Swedbank) - - -
Cheque Cheque Not Available -
-
Skrill 1-Tap Skrill 1-Tap €10 - ?
Not Available -
Interac Interac - - -
MuchBetter MuchBetter €10 - ?
Not Available -
Instant Banking Instant Banking €10 - ?
Not Available -
Bank wire Bank wire Not Available -
-
Rapid Transfer Rapid Transfer €10 - ?
Not Available -

All Slots Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

All Slots Casino Game providers

Top 10 trusted casinos
Drake Casino
9.2
CasinoMax
8.5
Raging Bull Slots Casino
8.3
Rich Palms Casino
8.4
Uptown Aces Casino
7.8
Slots of Vegas Casino
8.0
Grand Eagle Casino
8.1
BoVegas Casino
8.9
Slots Empire Casino
8.5
Golden Lion Casino
8.7
All Slots Casino
7.9/10
Good Reputation
All Slots Casino
7.9/10
Good Reputation
Visit Anyway