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PrimeCasino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (36)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • iDEAL
  • EPS
Withdrawal limits
 per month
€10,000
Kinetic Digital
2005
> $1,000,000
OverviewBonusesUser reviews18Safety Index explainedDiscussion1Payment methods36
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PrimeCasino Review

We've thoroughly reviewed PrimeCasino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. PrimeCasino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, PrimeCasino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 624 black points in total, out of which 624 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: PrimeCasino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

PrimeCasino appears on 6 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.

Based on all of the information mentioned in this review, we can conclusively say that PrimeCasino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (36)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • iDEAL
  • EPS
Withdrawal limits
 per month
€10,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (3)
English customer support
All languages (8)
English live chat
All languages (8)

Game providers
Show all (89)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Microgaming
  • ELK Studios
  • Big Time Gaming
  • IGT
CASINO SCREENSHOTS
primecasino_homepage_desktop
primecasino_promotions_desktop
primecasino_homepage_mobile
primecasino_promotions_mobile

Positives

  • Unique games filter
  • Casino accepts players from many countries
  • Good selection of games
  • Simple and clean website design
  • Live dealer games are available

Negatives

  • Live chat is available only after registration

Interesting facts

  • Small international casino
  • Casino uses a chatbot for customers' interaction
  • Average monthly withdrawal limit
Author & Guarantor: Michaela Skalla Last updated: 28 Feb 2024 Anything incorrect or missing? Let me know
Casino Bonuses

PrimeCasino bonuses

Browse all bonuses offered by PrimeCasino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (18)

User reviews of PrimeCasino

This is a place to share experience with PrimeCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 18 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 8 months ago
Great experience there, really good welcome bonus, and good promotions !
I recommend 100% this online casino.
Also the wihdrawal are quite fast and KYC verification as well
• 1 year ago
PrimeCasino is a reliable online casino offering a wide selection of games and great bonuses. The site is easy to navigate and the support team is friendly and helpful. The games are of high-quality and the withdrawal process is quick and efficient. Overall, PrimeCasino is a great choice for online casino players.
• 1 year ago
here for fun is an exclusive casino with lots of slots and nice welcome bonuses. The customer service is excellent. The withdrawal process is fast and easy KYC.
  • Fast withdrawal process
  • Simple KYC process
  • Many slots
  • Getting winnings
  • Good customer service
• 1 year ago
A good casino that offers great bonuses and not a big but pretty good selection of games.
From time to time I play here, no problems withdrawal, within 24 hours everything comes.
Can not say that the casino is great, but deserves a solid 4.
  • Nice bonuses
  • Fast payouts
• 1 year ago
Prime casino offers bonuses but doesn't implement them and even tells me by email that the management has decided not to give me a bonus. This decision is irrevocable!
The only question is by what right? Why such arbitrary actions? The rating of this casino should be considered very quickly. I resign!
  • I do not know
  • arbitrary, immoral decisions and denial of bonuses
• 1 year ago
It’s a pure scam. They say review documents in twelve hours but untrue. U can lose as much money as possible but as soon as withdraw ur talking to bots and nothing gets done. Stick to ladbrokes or paddy power these gangsters are based in Malta so when they rob u and THEY WILL. There is nothing I can do
• 1 year ago
Dont play here! there is no support, i didnt get a reply for three days and the support email address keeps bouncing back. wouldnt verify me as my bill wasnt in colour? never heard that one before.. avoid this casino do not sign up here!
  • None at all
  • lots of slots
  • No support
  • verification a nightmare
Safety Index explained

Safety Index of PrimeCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PrimeCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about PrimeCasino and related casinos (106)

106All2Opened22Not solved27Solved55Rejected

Complaints directly about PrimeCasino

Complaints about related Mega Casino (7)

Resolved Our verdict

Case closed

Disputed amount: €600
Mega Casino
Safety Index:High
Submitted: 09 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 530 R$
Mega Casino
Safety Index:High
Submitted: 07 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: 4,000 R$
Mega Casino
Safety Index:High
Submitted: 02 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: 90 R$
Mega Casino
Safety Index:High
Submitted: 30 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: Can$400
Mega Casino
Safety Index:High
Submitted: 06 Aug 2022

Complaints about related Slingo Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 130 kr
Slingo Casino
Safety Index:High
Submitted: 09 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: €560
Slingo Casino
Safety Index:High
Submitted: 11 May 2023

Complaints about related LuckyMe Slots Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £140
LuckyMe Slots Casino
Safety Index:High
Submitted: 15 May 2023

Complaints about related Lord Ping Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 400 R$
Lord Ping Casino
Safety Index:High
Submitted: 08 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: £1,300
Lord Ping Casino
Safety Index:High
Submitted: 25 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: £1,000
Lord Ping Casino
Safety Index:High
Submitted: 05 Nov 2020

Complaints about related Genting Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 100,700 INR
Genting Casino
Safety Index:High
Submitted: 21 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: 104,900 INR
Genting Casino
Safety Index:High
Submitted: 15 Oct 2023

Complaints about related ICE36 Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €100
ICE36 Casino
Safety Index:High
Submitted: 28 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: 18,000 R$
ICE36 Casino
Safety Index:High
Submitted: 10 Jul 2023
Resolved Our verdict

Case closed

Disputed amount: 450 R$
ICE36 Casino
Safety Index:High
Submitted: 06 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 2,300 R$
ICE36 Casino
Safety Index:High
Submitted: 19 May 2023
Resolved Our verdict

Case closed

Disputed amount: €400
ICE36 Casino
Safety Index:High
Submitted: 03 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €273.27
ICE36 Casino
Safety Index:High
Submitted: 08 Mar 2021

Complaints about related Simba Games Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €2,000
Simba Games Casino
Safety Index:High
Submitted: 16 Jun 2023

Complaints about related SpinGenie Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: Can$1,667
SpinGenie Casino
Safety Index:High
Submitted: 18 Apr 2023
Show more complaints (+19)
Discussion

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